Program Supervisor
4 weeks ago
MHS is a non-profit organization whose mission is to improve people’s lives and instill hope by providing cost-effective community-based mental health, drug and alcohol recovery, and housing services. We continually seek new and improved ways of serving our clients and communities. MHS is an essential business.
- Position offers BBS Clinical Supervision
- Eligible for California State Loan Repayment Program
JOB SUMMARY
The Program Supervisor provides administrative management, and personnel direction for the services provided by the staff. Provides direct services to clients including 24-hour crisis intervention, individual and group case consultation, and manages BA and MA level license eligible staff and student interns. Decisions relating to clinical issues at the program level are made in conjunction with the Program Manager. Ensures outcomes are met, quality care is provided to clients and fidelity is practiced.
RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Assist Program Manager in overseeing day-to-day operations.
- Directly supervise Facilitators, Case Managers, and Counselors to include selection, scheduling, assessing
performance, coaching, and imposing disciplinary action.
- Oversee program outreach and recruitment.
- Coordinate and manage agency referrals and referral process for clients. Assist and provide referrals to
people/their family members who do not meet program criteria by referring to crisis line, other
agencies/community partners or their Health Plan provider.
- Available for crisis consultation 24/7.
- Support program in designing and evaluating outcome tools to evaluate program effectiveness.
- Provide case consultation, supervision, and coaching to clinical staff as needed.
- Provide required documentation and reports, both clinical and administrative.
- Attend Eligibility and Enrollment meetings and other appropriate community, agency meetings and task forces.
- Oversee and facilitate trainings for staff. Manage training log to ensure timely facilitation of required CEUs and
annual trainings.
- Complies with all MHS and program rules, policies and procedures including HIPAA standards
QUALIFICATIONS
- Master’s Degree in Psychology, Social Work, Counseling, or related field.
- Registered as an ASW, AMFT or APCC by the State of California Board of Behavioral Sciences required.
- Minimum of five years working with co-occurring mental health disorders and substance abuse
- Knowledge of Medi-Cal documentation standards or transferable mental health and substance use services
documentation standards, as well as best practice and evidence-based practices
- Valid California driver’s license and current auto insurance per contract requirements
- Proficient with Microsoft Office and EHR software
- Strong ability to problem-solve and react appropriately to emergency situations.
- Excellent organizational and time management skills
- Strong verbal and written communication skills; ability to effectively communicate with clients, family members,
community leaders, and staff member
- Proficient user of Microsoft Office Suite and EHR software.
- Ability to problem solve and react appropriately to emergency situations.
- Ability to work independently and effectively collaborate with a team.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
☒ Seeing
☒ Hearing
☒ Speaking
☒ Stooping/Bending
☒ Working in cramped spaces
☒ Moving around office
☒ Moving between offices/clients
☐ Driving
☐ Climbing
☐ Lifting/carrying heavy items
☒ Pushing/pulling/dragging items
☐ Standing for long periods
☐ Working outside/underground
☒ Using hands/fingers
☒ Sitting for long periods of time
I can perform the above job duties:
☐ Without accommodation ☐ With accommodation. If so, please specify:
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
MHS is committed to Equal Opportunity Employment and to attracting and retaining the most qualified employees without regard to race, color, national origin, religion, sexual orientation, gender, age, disability or protected veteran status.
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