Surgical Department Scheduler and Assistant

1 month ago

Flagstaff, United States Northern Arizona Healthcare Corporation Full time
Job DescriptionJob Description

Overview

This position's primary and majority of responsibilities is focused surgical scheduling and chart audits, determining billable procedures, supplies and implants and enters charges in support of accurate billing. This position is responsible for surgical scheduling and is responsible for the verification and collection of patient demographic and procedural information by direct data entry to the Cerner Scheduling systems. This position liaisons with provider/surgeon offices to secure information specific to the requested services, accurately documenting the data in the encounter database, schedule book and iQueue software. This role also performs a variety of secretarial and administrative duties and support for the department, providers, staff and the director.


Responsibilities

Surgical Scheduling
* Ensures system documentation specific to the surgical and anesthesia services is entered and accurately reflects patient selection, order documentation, equipment reservation and related appointments.

* Accurate identification and selection of preference card compared to surgical order.

* Navigation of web-based products or system applications to initiate and document surgery orders, preadmission testing, special equipment reservations, and related pre and post procedural appointments.

* Performs required notifications to ensure required implants, equipment, supplies and personnel are secured and available.
br> * Schedules emergency and STATE procedures, coordinating with all involved departments, in a timely and effective manner.

Charges Auditing and Entry
* Validates SurgiNet implant documentation to the Vendor Implant Invoice (Bill Only) and the surgery charges (Picklist), researches discrepancies and ensures all implant charges are based on accurate information.

* Determines the billable procedures and supplies from the documentation and enters the correct charges.

* Conducts focused audits of the SurgiNet and anesthesia records (all documentation that drives patient charges), researches missing or incorrect data, follows-up and coordinates with circulators, anesthesia providers and vendors to ensure claims are processed accurately and timely.

* Manages inventory and loggin/billing of wound vacs throughout the hospital.

* Uses clinical documentation, knowledge of anatomy and physiology and medical terminology to correctly assign accurate CDMs for implants, supplies, anesthesia services and procedures.

* Assumes responsibility for appropriate communication and documentation to ensure that information is shared for effective operations within the team, across departments and with surgeons' offices.

* Plans, coordinates and performs assigned Date of Service audits. Correctly charges for surgery implants, supplies and procedures.

* Reviews record for completeness, accuracy and compliance with regulations.

Administrative
* Schedules surgical, obstetric and endoscopy procedures, including associated pre-admission appointments as needed.

* Coordinates with Surgical Services, Anesthesia, Pathology, Radiology, Nuclear Medicine, Cath Lab, medical clinics and others with respect to surgical scheduling.

* Prepares reports for management and/or clinical teams as requested.

* Provides confidential administrative support to management and/or clinical teams as needed.

* Responsible for the gathering, revising and entering of data utilizing department required statistics/units/other.

* Responsible for data entry, meets and greets all customers using customer service guidelines in person and/or on the telephone.

* Perform clerical duties such as ordering, keyboarding, scanning, filing, photocopying and transcribing.

* May process time edits to the established guidelines.

* Maintains or supports current document control file.

* Responsible for conducting focused audis of each chart on the assigned date of service at FMC, as it related to patient charges

* Determines the FMC billable procedures and supplies from the documentation and enters the correct charges.

* Contact and work with external vendors

Operations
* Meets and greets all customers using customer service guidelines in person and/or on the telephone.

* Answers, evaluates and prioritizes incoming administrative line telephone calls, communicates effectively with callers obtaining complete and accurate information to determine the need(s) of the caller.

* Operates a computer terminal and retrieves information from various computerized resources to respond to queries and answer questions.

* Performs searches and answers and/or relays questions from inquiring customers.

* Keeps current department standards/communications boards.

* May be responsible for keeping current manual/electronic communication devices (portal/signage/fliers/flat screens, etc) as deemed necessary for department.


Compliance/Safety
* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.

* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.

* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.

* Completes all company mandatory modules and required job-specific training in the specified time frame.


Qualifications

Education
High School Diploma or GED- Required

Associate's Degree- Preferred


Certification & Licensures


Experience
2 years hospital, operating room, medical or surgical scheduling comparative experience - Required
2 years customer service - Required
Demonstrated understanding of medical terminology - Required
Chart Auditing and Coding experience - strongly Preferred
Microsoft Windows workstation environments and MS Office products experience (i.e., MS Word, MS Excel, Outlook, etc.)- Preferred

Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.

  • Surgical Department Scheduler and Assistant

    3 weeks ago

    Flagstaff, United States Northern Arizona Healthcare Corporation Full time

    Overview: This position's primary and majority of responsibilities is focused surgical scheduling and chart audits, determining billable procedures, supplies and implants and enters charges in support of accurate billing. This position is responsible for surgical scheduling and is responsible for the verification and collection of patient demographic and...

  • Surgical Department Scheduler and Assistant

    1 month ago

    Flagstaff, United States Northern Arizona Healthcare Corporation Full time

    Job DescriptionJob DescriptionOverviewThis position's primary and majority of responsibilities is focused surgical scheduling and chart audits, determining billable procedures, supplies and implants and enters charges in support of accurate billing. This position is responsible for surgical scheduling and is responsible for the verification and...

  • Surgical Scheduler

    3 weeks ago

    Flagstaff, United States Northern Arizona Healthcare Corporation Full time

    Overview: This position's primary and majority of responsibilities is focused surgical scheduling and chart audits, determining billable procedures, supplies and implants and enters charges in support of accurate billing. This position is responsible for surgical scheduling and is responsible for the verification and collection of patient demographic and...

  • Orthopedic Surgery Scheduler and Assistant

    1 month ago

    Flagstaff, United States Northern Arizona Healthcare Corporation Full time

    Job DescriptionJob DescriptionOverviewThe primary and majority of the responsibility of this position is to ensure the scheduling of Orthopedic surgeries and that the procedures run smoothly and are successful in supporting business activities. This position is the interdepartmental staff liaison between staff, providers and customer to ensure surgical...

  • Scheduling Coordinator

    2 weeks ago

    Flagstaff, United States OMS of Northern Arizona Full time

    We're looking for an friendly, ambitious, organized Scheduling Coordinator to help our team by creating and maintaining schedules and updating patient records with accurate information. The Scheduling Coordinator will be responsible for covering the phones as well, taking accurate messages and relaying information to the correct department. This position...

  • Surgical Scrub Technician

    1 month ago

    Flagstaff, United States Center for Orthopedic and Research Excel Full time

    Job DescriptionJob DescriptionBenefits: Competitive Health & Welfare BenefitsMonthly $43 stipend to use toward ancillary benefitsHSA with qualifying HDHP plans with company match401k plan after 6 months of service with company match (Part-time employees included)Employee Assistance Program that is available 24/7 to provide supportEmployee Appreciation...

  • Medical Assistant

    1 week ago

    Flagstaff, United States FLAGSTAFF SURGICAL ASSOCIATES, P. A. Full time

    Job DescriptionJob DescriptionCompany OverviewFlagstaff Surgical Associates is a busy medical office clinic with over ten physicians and several mid-level providers. FSA offers General Surgery, Urological, Ear, Nose & Throat, Audiology and Allergy care to patients across Northern Arizona. FSA prides itself on compassionate patient care and quality healthcare...

  • Surgical Scrub Technician

    1 month ago

    Flagstaff, United States HOPCo Full time

    Benefits: Competitive Health & Welfare Benefits Monthly $43 stipend to use toward ancillary benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee...

  • Surgical Scrub Technician

    1 month ago

    Flagstaff, United States Northern Arizona Orthopaedics Full time

    Benefits: Competitive Health & Welfare BenefitsMonthly $43 stipend to use toward ancillary benefitsHSA with qualifying HDHP plans with company match401k plan after 6 months of service with company match (Part-time employees included)Employee Assistance Program that is available 24/7 to provide supportEmployee Appreciation DaysEmployee Wellness EventsMinimum...

  • Medical Assistant

    3 weeks ago

    Flagstaff, United States Flagstaff Surgical Associates Full time

    Job description We are currently looking for an experienced Full Time Medical Assistant for our practice. Must have availability Monday through Friday, between the hours of 8:00AM-5:00PM. **Core Responsibilities include, but are not limited to**: - Open and prepare rooms for clinic - Prepare for patients per daily schedule. - Assist physicians during...

  • Medical Assistant

    3 weeks ago

    Flagstaff, United States Flagstaff Surgical Associates Full time

    Job description We are currently looking for an experienced Full Time Medical Assistant for our practice. Must have availability Monday through Friday, between the hours of 8:00AM-5:00PM. **Core Responsibilities include, but are not limited to**: - Open and prepare rooms for clinic - Prepare for patients per daily schedule. - Assist physicians during...

  • Medical Assistant

    2 weeks ago

    Flagstaff, Arizona, United States Flagstaff Surgical Associates Full time

    Job descriptionWe are currently looking for an experienced Full Time Medical Assistant for our practice. Must have availability Monday through Friday, between the hours of 8:00AM-5:00PM.Core Responsibilities include, but are not limited to:Open and prepare rooms for clinic Prepare for patients per daily schedule. Assist physicians during exams and minor...

  • Department Administrative Assistant

    2 weeks ago

    Flagstaff, United States Northern Arizona Healthcare Corporation Full time

    Overview: The Department Administrative Assistant is a senior management and director support level administrative assistant role in the NAH Nursing Management and Medical Staff Services departments. This role is responsible for managing and handling administrative requests and high-level assignments and queries from senior managers and Directors....

  • Surgery Scheduler

    1 month ago

    Flagstaff, United States Center for Orthopedic and Research Excel Full time

    Job DescriptionJob DescriptionBenefits:$18-19/hrCompetitive Health & Welfare BenefitsMonthly $43 stipend to use toward ancillary benefitsHSA with qualifying HDHP plans with company match401k plan after 6 months of service with company match (Part-time employees included)Employee Assistance Program that is available 24/7 to provide supportEmployee...

  • Front Office Receptionist

    4 weeks ago

    Flagstaff, United States Flagstaff Surgical Associates Full time

    **Front Office Receptionist** - **Company Overview**_ Flagstaff Surgical Associates is a busy medical office clinic with ten physicians and several mid-level providers. FSA offers General Surgery, Urological, Ear, Nose & Throat, Audiology and Allergy care to patients across Northern Arizona. FSA prides itself on compassionate patient care and quality...

  • Medical Office Scheduler

    1 month ago

    Flagstaff, United States Center for Orthopedic and Research Excel Full time

    Job DescriptionJob DescriptionBenefits:$16-$17/hr DOE Competitive Health & Welfare BenefitsMonthly $43 stipend to use toward ancillary benefitsHSA with qualifying HDHP plans with company match401k plan after 6 months of service with company match (Part-time employees included)Employee Assistance Program that is available 24/7 to provide supportEmployee...

  • Referral Specialist

    4 weeks ago

    Flagstaff, United States Flagstaff Surgical Associates Full time

    _**Company Overview**_ Flagstaff Surgical Associates is a busy medical office clinic with multiple physicians and several mid-level providers. FSA offers General Surgery, Urological, Ear, Nose & Throat, Audiology and Allergy care to patients across Northern Arizona. FSA prides itself on compassionate patient care and quality healthcare treatment. -...

  • Oral Surgery Assistant

    2 weeks ago

    Flagstaff, United States OMSA of Northern Arizona Full time

    At Oral & Maxillofacial Surgeons of Northern Arizona, we are seeking a Full-Time Oral Surgery Assistant to be an integral part of our mission to provide exceptional patient care. We offer an exciting and supportive work environment with a wide range of benefits to support your well-being and professional growth. As an Oral Surgery Assistant, you will play a...

  • Travel Surgical Technologist

    3 weeks ago

    Flagstaff, United States RNnetwork Full time

    Job DescriptionRNnetwork is seeking a travel Surgical Technologist for a travel job in Flagstaff, Arizona.Job Description & RequirementsSpecialty: Surgical TechnologistDiscipline: Allied Health ProfessionalStart Date: 07/08/2024Duration: 13 weeks40 hours per weekShift: 12 hours, daysEmployment Type: TravelEmbark on an exciting journey as a surgical...

  • Surgery Scheduler

    2 weeks ago

    Flagstaff, United States The CORE Institute | HOPCo Full time

    **Benefits**: - $18-19/hr - Competitive Health & Welfare Benefits - Monthly $43 stipend to use toward ancillary benefits - HSA with qualifying HDHP plans with company match - 401k plan after 6 months of service with company match (Part-time employees included) - Employee Assistance Program that is available 24/7 to provide support - Employee Appreciation...