Inside Sales

4 weeks ago

Troy, United States Hobart Brothers Full time
Job DescriptionJob DescriptionCompany Description

Hobart Brothers Company, an Illinois Tool Works Company, is a recognized leader in the manufacturing and distribution of welding consumables worldwide.

Job Description

Illinois Tool Works or ITW (NYSE: ITW, www.itw.com) is one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses.  ITW businesses serve local customers and markets around the globe with operations in 55 countries that employ more than 48,000 women and men.

The Hobart Filler Metals Key Account Customer Care Representative will focus on key accounts while working directly with the Sales and Divisional teams to assure strong retention rates by providing an overall customer experience that exceeds expectations. This role will require overnight travel (15%).

  • Serve as the single source contact with targeted customers and key accounts ensuring timely, accurate, and high-quality proactive customer service through consistent reliable delivery and updates of product.
  • Work closely with the ITW Welding Sales Team and Hobart division to minimize and/or resolve issues while also creating an overall proactive approach to an excellent customer experience, creating customer loyalty to the Hobart brand.
  • Work with cross functional teams to ensure lead times, alternate product recommendations, quality expectations, order changes, etc. can be communicated and delivered.
  • Facilitate business reviews for assigned key accounts.
  • Understands and manages account inventory requirements and order patterns.
  • Assure timely invoicing, accurate customer sensitive analysis to Corporate / Field Organization regarding Service Product processing and problem resolution (pricing, adjustments, cancellations, reinstatements, invoicing/re-invoicing, quotes, inventory maintenance, etc.)
  • Work directly with Sales Team and Product Managers to set-up and maintain pricing strategies.
  • Efficiently communicate customer requirements to the field selling organization and Hobart division.
  • Work with customer and credit to resolve any financial situations.
  • Provide outstanding customer service through professional communication (phone, emails and collaboration with team members.
  • In person contact with key customer accounts as needed (minimum annually) (travel required)
  • Other duties assigned by Management.
Qualifications

  • Bachelor's Degree with 3 years of related experience or Associate with 5 years of related experience preferred or be obtained within 5 years or 3 years respectively.
  • Proficient with Microsoft Office Products to include Outlook, Word, PowerPoint, and Excel.
  • Strong interpersonal skills
  • Excellent organization and communication skills.
  • PREFERRED SKILLS:
  • Experience with ITW Toolbox.
  • Experience with MS D365
  • Experience creating training materials for new/improved processes/procedures.


Additional Information

All your information will be kept confidential according to EEO guidelines.

All external candidates will be reviewed by a 3rd party staffing company, Titus. 

All internal candidates must notify their manager that they applied to this position.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  

  • Inside Sales Representative

    4 weeks ago

    Troy, United States J.D. Power Full time

    Job DescriptionJob DescriptionTitle: Inside Sales Representative P2Location: Remote USAReports To: Sr Manager, Inside Sales J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D....

  • Inside Sales Account Manager

    4 weeks ago

    Troy, United States Terminal Supply Company Full time

    Job Type Full-timeDescriptionTerminal Supply Company provides superior MRO parts and service for 57+ years. Industries we serve include but not limited to truck, trailer, and heavy equipment repair. Fleet and municipality service and repair as well as vehicle up-fitting and modification. We supply full lines of terminals, wire, electrical components,...

  • Inside Sales Account Manager

    4 weeks ago

    Troy, United States Terminal Supply Company Full time

    Job Type Full-time Description Terminal Supply Company provides superior MRO parts and service for 57+ years. Industries we serve include but not limited to truck, trailer, and heavy equipment repair. Fleet and municipality service and repair as well as vehicle up-fitting and modification. We supply full lines of terminals, wire, electrical components,...

  • Inside Sales Representative

    4 weeks ago

    Troy, United States Lend-A-Loan LLC Full time

    Job DescriptionJob DescriptionDo you love talking to people and selling a product you believe in? Lend-A-Loan is growing the team and is looking for a driven inside sales representative ready to take the next step in their career. You’ll work on prospecting and persuading qualified leads further down the sales funnel. If you’re looking to maximize your...

  • Inside Regional Sales Account Executive

    3 weeks ago

    Troy, United States TOWNE MORTGAGE COMPANY Full time

    Job DescriptionJob DescriptionTowne Mortgage Company has been in business for over 40 years; as a multi-channel, national mortgage lender. We are continuously looking for talented team members to grow our team. When you choose to work at Towne, you join more than a mortgage company; you become part of the Towne family! Our culture encourages you to show up...

  • B2B INSIDE National Sales Rep for Musical Instrument Wholesaler

    4 weeks ago

    Troy, United States LPD MUSIC INTERNATIONAL Full time

    Job DescriptionJob DescriptionWork in the exciting music industry! This will be a combination of handling Nationwide inbound calls and making outbound phone leads, maintaining existing territory along with the excitement of new business development. You will be working with a seasoned sales expert, that can help further develop your success to help you do...

  • Inside Sales Representative

    4 weeks ago

    Troy, United States Total Quality Logistics Full time

    About the role:As a Sales Representative for TQL Detroit, you’ll build your own book of business while handling your customers’ supply chain needs 24/7/365. You’ll be the single point of contact to get the job done right. If you’re a decisive problem-solver with the drive for financial freedom, this is the sales career for you. We invest in our...

  • Inside Regional Sales Account Executive

    4 weeks ago

    Troy, United States TOWNE MORTGAGE COMPANY Full time

    Job DescriptionJob DescriptionTowne Mortgage Company has been in business for over 40 years; as a multi-channel, national mortgage lender. We are continuously looking for talented team members to grow our team. When you choose to work at Towne, you join more than a mortgage company; you become part of the Towne family! Our culture encourages you to show up...

  • Inside Sales Representative B2B

    4 weeks ago

    Troy, United States S & E Distributors, Inc. Full time

    Job DescriptionJob DescriptionJob descriptionS & E Distributor, Inc. is an established company in the rapidly growing electronic vapor industry. We were one of the first companies on the scene in 2011 with our e-cigs and our commitment to going above and beyond when it comes to providing cutting edge and quality products to our customers has since led us to...

  • Inside Sales

    4 days ago

    Troy, United States 1-800 Hansons LLC Full time

    Grow with us! 1-800 Hansons is a top ranked home improvement company that is continuously growing and expanding! We are looking for individuals who want to learn the business and receive the guidance to continue to advance within the company!The Call Center Representative position is a critical role responsible for appropriately qualifying leads received via...

  • Inside Mortgage Sales

    2 weeks ago

    Troy, United States TOWNE MORTGAGE COMPANY Full time

    Job DescriptionJob DescriptionTowne Mortgage Family of Companies has more than 40 years of experience in the mortgage industry; as a multi-channel, a national mortgage lender. We are continuously looking for talented team members to grow our team.When you choose to work at Towne, you join more than a mortgage company; you become part of the Towne family! Our...

  • Inside Mortgage Sales

    4 weeks ago

    Troy, United States TOWNE MORTGAGE COMPANY Full time

    Job DescriptionJob DescriptionTowne Mortgage Family of Companies has more than 40 years of experience in the mortgage industry; as a multi-channel, a national mortgage lender. We are continuously looking for talented team members to grow our team.When you choose to work at Towne, you join more than a mortgage company; you become part of the Towne family! Our...

  • Sales Manager

    4 weeks ago

    Troy, United States Aaron's Fairway Leasing LLC Full time

    Join a powerful company with empowered associates!Begin your success story here!Looking for a career that combines your brilliant people skills with your enthusiasm about customer service? Aaron's is the nation's premier sales and lease ownership retailer. As a Sales Manager, you will leverage your passion for sales and customer service to support our...

  • Sales Manager

    3 weeks ago

    Troy, United States Aaron's Fairway Leasing LLC Full time

    Join a powerful company with empowered associates! Begin your success story here! Looking for a career that combines your brilliant people skills with your enthusiasm about customer service? Aaron's is the nation's premier sales and lease ownership retailer. As a Sales Manager, you will leverage your passion for sales and customer service to support our...

  • Client Sales Representative

    3 weeks ago

    Troy, United States Echo Global Logistics Full time

    At Echo, we foster a culture that promotes continuous learning, innovation, and personal development. Apply today and grow with Echo! As a Sales Representative, you will be responsible for acquiring new business by engaging with clients over phone and email. The focus is offering a variety of logistics services and solutions. Sales Representatives will be...

  • Sales Representative

    4 weeks ago

    Parsippany-Troy Hills, United States Bisco Industries Full time

    Description Are you looking to join an organization that has had consistent growth and success over the last 51 years ?bisco industries is an essential organization that truly believes employees are our greatest asset and offers an exciting long-term career path with continued upward mobility and learning for those that are eager to excel and exceed...

  • Entry Level Sales Representative

    4 weeks ago

    Troy, United States Lend-A-Loan LLC Full time

    Job DescriptionJob DescriptionDo you love talking to people and selling a product you believe in? We’re growing our team and looking for a driven inside sales representative ready to take the next step in their career. You’ll work on prospecting and persuading qualified leads further down the sales funnel. If you’re looking to maximize your earning...

  • Sales Account Rep

    3 weeks ago

    Troy, United States LPD MUSIC INTERNATIONAL Full time

    Job DescriptionJob DescriptionWork in the exciting music industry! This will be a combination of handling Nationwide inbound calls and making outbound phone leads, maintaining existing territory along with the excitement of new business development. You will be working with a seasoned sales expert, that can help further develop your success to help you do...

  • Retail Sales Lead, Fabletics

    3 weeks ago

    Troy, United States Fabletics Full time

    Job Description Fabletics is currently looking for a Full-Time Sales Lead for our location at Somerset Collection in Troy, MI! How Do You Fit In? As the Sales Lead, you will be responsible for providing a best-in-class retail store customer experience and support in Sales & Operations. Using cutting-edge technology, you will enable our Customers to shop...

  • Regional Sales Consultant

    2 weeks ago

    Troy, United States Signode Full time

    Regional Sales ConsultantMust reside in any of the following locations: Michigan (Detroit, Troy, Livonia)About Signode:With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that...