We have other current jobs related to this field that you can find below

  • Help Desk Specialist

    3 weeks ago

    Annapolis Junction, United States Interclypse Inc. Full time

    Job DescriptionJob DescriptionDescription:Welcome to Interclypse, where innovation meets passion. Every team member is a vital piece of our success story. We are not just a company, but a dynamic community driven by the shared vision of redefining excellence. At Interclypse, you will find more than a career – you will discover a vibrant ecosystem where...

  • Help Desk Technician

    4 weeks ago

    Annapolis, Maryland, United States General Dynamics Information Technology Full time

    Req ID: RQ183156Type of Requisition: RegularClearance Level Must Be Able to Obtain: Top Secret SCI + PolygraphPublic Trust/Other Required: NoneJob Family: Help DeskSkills:Customer Service,Help Desk Support,TroubleshootingCertifications:Security+, CE - CompTIA-Security+ CEExperience:2 + years of related experienceUS Citizenship Required:YesJob...

  • Help Desk Technician

    3 months ago

    Annapolis, United States Morgan 6 Full time

    Job DescriptionJob DescriptionDescription:Morgan 6, LLC is an established, award-winning, service-disabled veteran-owned business providing information technology and professional management services to the federal government. Our corporate growth has coincided with our investment in our employees as well as in outreach to our civilian and military...

  • Help Desk Specialist

    3 weeks ago

    Annapolis Junction, United States Interclypse Inc. Full time

    Job DescriptionJob DescriptionDescription:Welcome to Interclypse, where innovation meets passion. Every team member is a vital piece of our success story. We are not just a company, but a dynamic community driven by the shared vision of redefining excellence. At Interclypse, you will find more than a career – you will discover a vibrant ecosystem where...

  • Help Desk Coordinator

    3 weeks ago

    Annapolis, United States International Computer Sciences Inc Full time

    Job DescriptionJob DescriptionOverview of Company ICSI is a rapidly growing MSP in Annapolis, Maryland and has been servicing the DC Metro area since 1987. Position Overview:The Help Desk Coordinator will assist ICSI to manage day-to-day IT operations. The Help Desk Coordinator will primarily assist with user support and asset management, as well as...

  • Help Desk Coordinator

    3 weeks ago

    Annapolis, United States International Computer Sciences Inc Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompany carCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offOverview of Company ICSI is a rapidly growing MSP in Annapolis, Maryland and has been servicing the DC Metro area since 1987.Position Overview:The Help Desk Coordinator will...

  • Help Desk Coordinator

    3 weeks ago

    Annapolis, United States International Computer Sciences Inc Full time

    Job DescriptionJob DescriptionOverview of Company ICSI is a rapidly growing MSP in Annapolis, Maryland and has been servicing the DC Metro area since 1987.Position Overview:The Help Desk Coordinator will assist ICSI to manage day-to-day IT operations. The Help Desk Coordinator will primarily assist with user support and asset management, as well as...

  • Help Desk Coordinator

    2 weeks ago

    Annapolis, United States International Computer Sciences Inc Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompany carCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offOverview of Company ICSI is a rapidly growing MSP in Annapolis, Maryland and has been servicing the DC Metro area since 1987.Position Overview:The Help Desk Coordinator will...

  • Ticket Coordinator

    3 weeks ago

    Annapolis, United States Mission First Full time

    DESCRIPTION MUST BE U.S. CITIZEN MUST HAVE ACTIVE TS/SCI WITH POLYGRAPH As part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are...

  • Help Desk Technician

    5 days ago

    Annapolis Junction, United States General Dynamics Information Technology Full time

    Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE...

  • Help Desk Technician

    4 weeks ago

    Annapolis, United States General Dynamics Information Technology Full time

    Req ID: RQ183156 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Skills: Customer Service,Help Desk Support,Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related...

  • Help Desk Technician

    3 months ago

    Annapolis Junction, United States Columbia Technology Partners Full time

    Job DescriptionJob DescriptionDescription:The Level 1 System Administrator (SA) shall possess the following capabilities:Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the...

  • Technical Support Specialist

    6 days ago

    Annapolis, Maryland, United States Luminis Health Full time

    Luminis Health Shared ServicesPosition: Technical Support SpecialistDepartment: Information Services Support CenterReports To: Junior Manager - Enterprise Technology Call Center OperationsFLSA Status: Non-exemptPosition Overview:As a Technical Support Specialist, you will deliver level 1 technical assistance to end users primarily within a Windows Operating...

  • Ticket Coordinator

    3 weeks ago

    Annapolis Junction, United States Mission First Full time

    Job DescriptionJob DescriptionDescription:MUST BE U.S. CITZENMUST HAVE ACTIVE TS/SCI WITH POLYGRAPHDESCRIPTIONAs part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels...

  • Front Desk

    3 months ago

    Annapolis, United States Retro Fitness - Annapolis Full time

    Job DescriptionJob DescriptionRetro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1...

  • Service Desk Analyst

    2 months ago

    Annapolis, United States HASI Full time

    Position SummaryThe Service Desk Analyst serves as the initial point of contact for IT and customer support for our team and ensures proper operation of workstations and other endpoints, enabling end users to focus on business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user support requests, as well as tier 1-2...

  • Service Desk Analyst

    2 months ago

    Annapolis, United States HASI Full time

    Position SummaryThe Service Desk Analyst serves as the initial point of contact for IT and customer support for our team and ensures proper operation of workstations and other endpoints, enabling end users to focus on business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user support requests, as well as tier 1-2...

  • Help Desk Specialist

    3 weeks ago

    Annapolis Junction, United States Avid Technology Professionals, LLC Full time

    Provides 365 days, 4 days a week, 10 hour a day shift.MANDATORY SKILLS: Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large and diverse community of users Provide health and status monitoring, and taking appropriate measures when a service...

  • Help Desk Technician

    3 weeks ago

    Annapolis Junction, United States General Dynamics Information Technology Full time

    Req ID: RQ183932 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Skills: Customer Service,Help Desk Support,Technical Support Certifications: Security+, CE - CompTIA-Security+ CE Experience: 0 + years of related...

  • Help Desk Technician

    6 days ago

    Annapolis Junction, United States General Dynamics Information Technology Full time

    Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Technical Support Certifications: Security+, CE - CompTIA-Security+ CE...

Service Desk/Help Desk Support Specialist

2 months ago

Annapolis, United States Tech Tammina LLC Full time
Job DescriptionJob DescriptionJob Title: Service Desk/Help Desk Support Specialist (Level 1 Support)
Location: Annapolis, MD (Hybrid)The client is looking for a Service Desk/Help Desk Support Specialist to join their IT department. This position primarily involves managing user account provisioning and de-provisioning through Active Directory and resolving support tickets using Jira. The role requires strong attention to detail, excellent customer service skills, and the ability to work efficiently in a fast-paced environment.Skills Needed:
  • Proficiency in Active Directory management.
  • Experience with Jira or similar IT service management tools.
  • Strong problem-solving skills.
  • Excellent communication skills for interacting with both technical and non-technical users.
  • Ability to prioritize tasks and manage multiple tickets efficiently.
  • Commitment to delivering high-quality customer service.
  • Collaboration and teamwork within the IT department.
Type of Project:
  • The project involves IT support and service management within the organization.
  • The focus is on maintaining user accounts, resolving support tickets, and contributing to process improvements.