Cornbread Director Of Operations
2 weeks ago
Cornbread-A Farm to Soul Restaurant - DIRECTOR OF OPERATIONS
Website: Cornbreadsoul.com
Having just opened its fourth, but certainly not last location, this dynamic new brand where fresh food cooked on the premises, and hospitality are key ingredients, Cornbread is ready for the next level. We are poised for growth, and we want our Director of Operations (DO) to grow with us. Our flagship store is in Brooklyn, near the Brooklyn Museum. Other locations, including our newest in Montclair, NJ, are in Maplewood and Newark, NJ. Going forward, New York City will be a focus for growth. The DO will directly report to the company CEO. Store General Managers will report directly to the DO. The salary range for this position is $125,000 to $150,000 per year.
Leadership Attributes and Characteristics in Action:
The Director of Operations is one of the most important leaders of the organization and thus must be of great character. We expect the DO to work hard, be creative, work well with others, and lead by example in order to drive revenues, manage prime costs, and instill our desired culture across the brand. The DO must further be oriented to Marketing and Operations. We expect the DO to work well with others, be a mentor to his or her staff, exhibit creativity, and at the same time have the savvy and energy to drive revenues.
Attributes we Look For:
Essential is a proven track record of not just managing operations, but growing revenues through creative and dynamic leadership. In addition, the DO must be a great communicator whether talking to customers, staff, or a City agency. The DO must also be a good active listener when interacting with staff and customers and able to evaluate ideas and turn them into action. The DO must be organized and able to manage a wide variety of tasks and assignments.
The successful candidate will design and implement SOPs and see to it that they are followed.
Knowledge of the New York City, its restaurant market, and related regulations will be helpful.
As part of the Cornbread leadership team, the DO is expected to work closely with the Cornbread CEO and Senior Leadership Team (SLT).
Education:
A College Degree in business or hospitality is preferred (but not essential). More importantly, show us you know the business of running multiple restaurants, can be instrumental in growing the business, and that you are an excellent manager of people.
Experience Required:
Minimum 5 years experience working as a Director of Operations in the restaurant industry overseeing multiple locations.
Must have experience in restaurant culinary operations, managing both front-of-the-house and back-of-the-house staff and tasks, including staff scheduling and training.
And a track record of :
Revenue growth and maintaining appropriate prime costs
Managing and motivating their GMs and other reports
Managing vendors, inventory, and negotiating procurement contracts
Product consistency and design, ability to source ingredients and ancillary supplies, such as paper goods.
Implementing, improving, and maintaining an outstanding customer experience
Risk management with regard to the proper handling of employee issues and customer relations
Maintaining food safety and safe restaurant procedures for staff and to ensure a safe and pleasant dining experience.
Positive reviews on Google, Yelp, and other platforms.
Experience working with social media consultants
Span of Control:
The DO has the ability to make all routine operating decisions. This includes ensuring great customer experiences, representing our brands, and leading their team. This also includes hiring and terminating all employees in consultation with the Chief People Officer and, at times, the CEO if the person in question is a manager. The Director of Operations does not make major conceptual, creative, and menu changes without the approval of the CEO.
Travel:
You must have a car; you will be spending a fair time on the road regularly visiting Cornbread stores in New Jersey and NYC frequently. A car allowance will be provided.
Salary & Benefits:
DOs will be eligible to enroll in the company's health insurance and other benefit plans.
Salary range: $90,000 to $140,000.
Home Base:
The D.O. will generally be in the field, with a concentration in Brooklyn, New York. Cornbread has a central office in Newark, NJ, and is building a central commissary and office in Newark, NJ. The DO will be expected to spend on average, a few mornings or afternoons per week in the central office to attend meetings, etc.
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