Director, Program

4 weeks ago

New York, United States Women In Need, Inc. Full time
Job DescriptionJob Description

Title of Position: Program Director

Reports to: Assistant Vice President, Transitional Housing

FLSA Status: Exempt

Salary: Up to $90,000 per year

Positions reporting to this position: Social Service Supervisors, Housing Coordinators, and Administrative Assistants

Purpose of the Position

The Program Director is responsible for the day-to-day management of a transitional family residence serving families with children. The Program Director will ensure that the residence operates in accordance with the guidelines identified by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win.

Responsibilities:

  • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Housing Coordinators, Case Managers, and Administrative Assistants.
  • Coordinate services provided by Employment Specialists, Child Care staff, and Recreation staff to ensure an integrated service plan to address the needs of each shelter resident and the primary goals of the transitional housing program.
  • Provide coaching, training, and staff development to all staff in accordance with Win’s policies and procedures.
  • Ensure new staff orientation is provided so that they become quickly familiar with program procedures and goals.
  • Ensure that Win’s Human Capital Department is consulted for all staff performance concerns.
  • Champion and model the use of Evidence Based Practices (EBP), Trauma Informed Care (TIC) and Motivational Interviewing (MI).
  • Model the use of EBP for staff and peers.
  • Monitor the Client Assistance and Rehousing Enterprise System (CARES) database along with the Social Service Supervisor for timely documentation.
  • Train and support staff in their use of EBP with clients and use EBP to meet and exceed program goals.
  • Ensure that all staff receive timely and quality performance evaluations in accordance with Win’s personnel policies and procedures.
  • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients.
  • Monitor the program’s effectiveness in reaching the goals of permanent housing, securing clients’ employment and establishing family stability.
  • Analyze, develop and implement procedures and policies to ensure quality service provision.
  • Assure a safe and healthy environment by participating in the overall security and maintenance of the program in accordance with regulatory guidelines and Win policies.
  • Co-authorize purchase orders and ensure that all expenditures are being made in compliance with Win’s procurement policies and procedures.
  • Manage the program’s petty cash and program metro cards to ensure compliance with Win’s policies.
  • Participate in local community organizations and attend Community Board meetings in the shelter’s district and serve as a liaison with members of the community.
  • Represent the agency at meetings, conferences and public hearings to gain and share information relevant to the program’s operation.
  • Establish a Community Advisory Board comprised of staff, transitional housing residents, and community members including NYPD and local representatives to meet on a quarterly basis.
  • Participate in staff interviewing and hiring process.
  • Perform other related duties as needed.

Essential Functions:

  • Must be on call 24 hours a day, 7 days a week.
  • Must be able ascend/descend stairs in the building assigned.
  • Must be able to travel to offsite meetings and trainings throughout New York City.

Qualifications:

  • Commitment to Win’s mission, vision, and values.
  • MPH, MSW, or MA in Health/ Social Services is required.
  • Minimum of five (5) years of experience in the human services sector, which includes three (3) years in a supervisory role with responsibilities for managing budgets and staff.
  • Familiarity with EBP, MI and TIC.
  • Able to manage boundary setting and cultural reflexivity.
  • Able to provide outstanding customer service to clients and other stakeholders.
  • Able to maintain composure in stressful situations.
  • Excellent organizational and communication skills, written and verbal.
  • Must be able to interact effectively with the all clients and staff in the residence.
  • Knowledge of CARES a plus.
  • Solid computer skills, knowledge of MS Office and Outlook a plus.
  • Must be willing and able to be on call 24 hours a day, 7 days a week.
  • Bilingual – English/Spanish a plus.

Core Competencies:

  • Leading Others: Establish a client centered culture at the shelter by modeling Win values.

Demonstrate flexibility, adaptability and initiative. Engage the team to achieve high standards.

  • Facilitating Change: Support critical large-scale changes. Develop and meet challenging but

achievable goals with the clients’ wellbeing in mind. Must understand the change management

process and use resources, activities, outputs, and outcomes to envision and manage change.

  • Managing Performance: Monitor performance against standards and share expectations clearly.

Give feedback in writing and verbally; document performance concerns.

  • Applying and Developing Expertise: Encourage acquisition of knowledge and skills.

Apply technical knowledge to solve problems quickly and effectively. Must pay attention to detail.

  • Communicating and Collaborating: Work collaboratively. Rely on and support the team in achieving results. Use effective verbal and written communication with appropriate tone.

WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT

Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply.

We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

#IND

#ZR

  • Director of Development

    2 months ago

    New York, United States Harmony Program Full time

    **Organizational Background** At the Harmony Program, music changes lives every day. Through collective music-making, children from under-served communities explore new avenues and realize their full potential. For over 15 years, the Harmony Program has distinguished itself by serving children in need, reaching them within their own communities, providing...

  • Director of Development

    22 hours ago

    New York, United States Harmony Program Full time

    **Organizational Background** At the Harmony Program, music changes lives every day. Through collective music-making, children from under-served communities explore new avenues and realize their full potential. For over 15 years, the Harmony Program has distinguished itself by serving children in need, reaching them within their own communities, providing...

  • Executive Director

    2 months ago

    New York, United States Jeremiah Program Full time

    ABOUT JEREMIAH PROGRAMJeremiah Program (JP) is a nonprofit organization helping single mothers invest in themselves so they can thrive and take steps towards economic mobility by helping them access higher education, affordable childcare, housing, skills training and career development. JP envisions a world where poverty is no longer feminized; where race is...

  • Executive Director

    2 months ago

    New York, United States Jeremiah Program Full time

    ABOUT JEREMIAH PROGRAMJeremiah Program (JP) is a nonprofit organization helping single mothers invest in themselves so they can thrive and take steps towards economic mobility by helping them access higher education, affordable childcare, housing, skills training and career development. JP envisions a world where poverty is no longer feminized; where race is...

  • Child & Adolescent Program Manager

    2 months ago

    New York, United States Violence Intervention Program Full time

    **Position**:Child and Adolescent Program Manager** **Department: Child and Adolescent Program** **Location (s)**:Citywide - all VIP locations** **Reports to**: Director, Specialized Program** **Classification**:Full Time - Exempt** **Work Model: Hybrid** **Compensation**: $80,000 annually, non-negotiable** **# of positions: 1** **The Violence...

  • Child & Adolescent Program Manager

    4 weeks ago

    New York, United States Violence Intervention Program Full time

    **Position**:Child and Adolescent Program Manager** **Department: Child and Adolescent Program** **Location (s)**:Citywide - all VIP locations** **Reports to**: Director, Specialized Program** **Classification**:Full Time - Exempt** **Work Model: Hybrid** **Compensation**: $85,000 annually** **# of positions: 1** **The Violence Intervention Program,...

  • Child & Adolescent Program Manager

    3 weeks ago

    New York, United States Violence Intervention Program Full time

    **Position**:Child and Adolescent Program Manager** **Department: Child and Adolescent Program** **Location (s)**:Citywide - all VIP locations** **Reports to**: Director, Specialized Program** **Classification**:Full Time - Exempt** **Work Model: Hybrid** **Compensation**: $80,000 annually, non-negotiable** **# of positions: 1** **The Violence...

  • Restorative Justice Program Manager

    2 months ago

    New York, United States Violence Intervention Program Full time

    **Position**:Manager** **Department**:Restorative Justice Program** **Location (s)**:Manhattan** **Reports To**:Director of Specialized Programs** **Classification**:Full Time - Exempt** **Work Model: Hybrid** **Compensation: $75,000-$80,000 annual salary, depending on experience** **# of positions: 1** **The Violence Intervention Program (VIP)...

  • Restorative Justice Program Manager

    3 weeks ago

    New York, United States Violence Intervention Program Full time

    **Position**:Manager** **Department**:Restorative Justice Program** **Location (s)**:Manhattan** **Reports To**:Director of Specialized Programs** **Classification**:Full Time - Exempt** **Work Model: Hybrid** **Compensation: $70,000 annual salary, non-negotiable** **# of positions: 1** **The Violence Intervention Program (VIP) **partners with Latinx...

  • Program Director

    2 weeks ago

    New York, United States Upper Manhattan Mental Health Center, Inc. Full time

    **EMMA L. BOWEN COMMUNITY SERVICE CENTER** **Also known as** **UPPER MANHATTAN MENTAL HEALTH CENTER, INC.** **The Emma L. Bowen Community Service Center is seeking a Program Director to join our team. This position is a terrific opportunity for someone to gain additional experience and make a difference in the lives of our clients.** **For over 45...

  • Program Director

    2 weeks ago

    New York, United States George Daly House Full time

    **Minimum Qualifications**: A Master's Degree in Social Work or related field plus a minimum of three years paid administrative/supervisory experience, experience working in a DHS-funded facility, excellent writing and computer skills. The Program Director is responsible for the day-to-day administration and supervision of the facility and program in...

  • Program Director

    2 weeks ago

    New York, United States Avail NYC Full time

    **Full job description** ***: Reporting to the Director of Personal Client Advocacy, the Flourish Program Director (32 hours) oversees the execution of all Flourish client services, including overseeing volunteer Flourish Client Advocates and Flourish programmatic extensions and special projects. This person is responsible for understanding the needs of...

  • Program Director

    4 days ago

    New York, United States Avail NYC Full time

    **Full job description** ***: Reporting to the Director of Personal Client Advocacy, the Flourish Program Director (32 hours) oversees the execution of all Flourish client services, including overseeing volunteer Flourish Client Advocates and Flourish programmatic extensions and special projects. This person is responsible for understanding the needs of...

  • Program Director

    2 months ago

    New York, United States Sesame Flyers Full time

    Job DescriptionJob DescriptionSalary: $25 DOEDUTIES: Reporting to the Director of Program and Job Development, providing administrative/supervisory support   for the Summer Youth Employment Program.Responsible for assisting the Director of Program and Job Development with the supervision of all program activities related to outreach, recruitment, and...

  • Program Director

    3 weeks ago

    New York, United States Sesame Flyers Full time

    Job DescriptionJob DescriptionSalary: $25 DOEDUTIES: Reporting to the Director of Program and Job Development, providing administrative/supervisory support   for the Summer Youth Employment Program.Responsible for assisting the Director of Program and Job Development with the supervision of all program activities related to outreach, recruitment, and...

  • Morivivi Program Manager

    3 weeks ago

    New York, United States Violence Intervention Program Full time

    **Position**: Program Manager **Department**: Residential - Morivivi **Location (s)**: Bronx **Reports To**: Director of Housing Programs **Classification**: Full Time (Exempt) **Work Model**: Hybrid **Compensation**: $85,000 annually, non-negotiable **# of positions**: 1 The** Violence Intervention Program (VIP)** partners with Latinx communities to...

  • Program Director

    2 weeks ago

    New York, United States Research Foundation of The City University of New York Full time

    **General Description**: The Borough of Manhattan Community College seeks an experienced and resourceful Program Director for the BMCC Adult Basic Education Programs. The Program Director will work closely with the Education Director and the BMCC educational leadership team to continue the BMCC tradition as one the most progressive and innovative literacy...

  • Program Director

    3 minutes ago

    New York, United States Friends of the Children - New York Full time

    Job DescriptionJob DescriptionThe Program Director must exhibit perseverance and an entrepreneurial spirit in their pursuit of establishing and growing the Friends of the Children Program in New York. The Program Director is responsible for the management of programming for Friends of the Children (Friends), including designing, coordinating, implementing,...

  • Program Director

    3 weeks ago

    New York, United States Good Shepherd Services Full time

    _Good Shepherd Services is seeking a results-driven, energetic, and compassionate team player who will exercise bold leadership overseeing our Residential program for adolescent girls. In the context of youth-centered, family-focused practice to promote permanency, safety, and well-being, and reduce length of stay in Foster Care, the Program Director will...

  • Program Director

    4 weeks ago

    New York, United States WEST SIDE FED SR.SUP Full time

    Job DescriptionJob DescriptionThis position will report to the Executive Director and Managing Director of Social Services. Clinical supervision will be provided by the Managing Director of Clinical and Social Services. Responsibilities:Oversight of the entire Euclid Social Service Program including the administration of the SRO Support Services and DOHMH...