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Patient Services Rep.

3 months ago

Santa Ana, United States KPC Health Care Inc Full time
Job DescriptionJob Description

SUMMARY: Under the direction of the Admitting Manager provides organization direction and vision to the Patient Access Department. Completes registration process with accuracy and courteously and in a timely manner. Accurately inputs information into computer. Completes all preadmission procedures. Discharges patients with accuracy. Maintains Admitting, Out Patient & Discharge Logs. Records patients in appropriate logs. Collects logs & secures pt. valuables for safekeeping & follows procedure with 100% accuracy. Calculates Patient Financial Responsibility Issues Receipts & collects monies. Approximates patient's financial responsibility. Makes collection attempts where patient has financial liability. Posts payments, issues receipts with 100 % accuracy. Performs patient transfer procedures accurately. Verifies cash box by counting & verifying amount in cash box @ 0700 daily with 100% accuracy. Acts as the PBX Operator. Uses scripting when answering calls. Process is all calls in a timely manner. Expediently handles call to the "Code" phone. Monitors all alarms & responds timely with appropriate measures. Demonstrates knowledge in all department specific policies & standards.

REQUIREMENTS:

  • Minimum Experience: 6 months experience preferred
  • Required License/ Certificates: MAB certificate (90 days upon hire

Benefits:

  • Medical, dental and vision coverage is provided for all full time and part time employees*
  • Medical is 100% employer paid including dependents*
  • Employee Assistance Program
  • Basic Life and AD&D
  • 401k plan with company match
  • Generous PTO plan*
  • Pet Insurance Discount Program*
  • Employee Discount Program*
    *Per diem staff ineligible