Managing Director- Client Services
4 weeks ago
As a Managing Director of Client Services, you will be the lead technical resource and main contact for clients and sales teams. Your team will include members (reviewers and project coordinators) whose experience ranges from entry-level to 10+ years of experience. You will oversee the management of both in-house, full and part-time personnel, as well as per-project contracted individuals. Your team prepares Property Condition Assessments (PCAs), Phase I Environmental Site Assessments (ESAs), and Seismic Risk Assessments (SRAs), for a variety of clients including, lenders, real estate investment trusts (REITs), equity investors, and direct buyers/sellers.
The Managing Director of Client Services oversees the entire project cycle, from engagement to deliverable, and ensures that compliance with applicable standards, technical quality of reports, and client scope of work are met or exceeded. This position requires effective communication skills, both written and verbal. The success of this position is dependent on the ability of the Managing Director to articulate highly technical concepts and recommendations to a largely non-technical audience.
Roles and Responsibilities:
- Provide bids for services to clients and sales teams as needed. Ensure engagement letters are properly prepared and projects are properly entered into the BBG project tracking system;
- Effectively communicate project expectations (i.e. Client-specific SOW, templates) to team members (Project Managers and contract assessors) in a timely and clear fashion throughout the course of the project. Delegate tasks and responsibilities to appropriate team members as needed. Oversee all site visit setups and client/site contact communications;
- Provide reasonable recommendations and solutions to clients, while understanding the deliverable’s potential impact on the transaction process;
- Identify and resolve issues with team members and clients;
- Deliver appropriate progress reports (verbally or e-mail), recommendations to the client and sales teams;
- Perform a final “last look”, to ensure quality and client readiness of all portions of reports, including text and appendices;
- Manage client follow-up, questions, and concerns;
- Provide feedback on reports to Sr. Project Managers, Project Managers, and contract assessors as needed.
- Bachelor’s degree in Architecture, Engineering, Construction Management, Environmental Science, Biological Science, or related field.
- 10+ years of commercial real estate due diligence experience, preferably in varying roles including field assessor and reviewer;
- General understanding of building systems including site work, structural systems, building envelope, and MEP;
- General understanding of industry-standard environmental concerns, including dry cleaners, vapor concerns, and sites with known or potential releases;
- Excellent time management and organizational skills to?simultaneously manage deliverables for several ongoing assignments;
- Ability to multitask priorities in a fast-paced environment;
- Ability to manage individual team members and contractors;
- Ability to manage the completion of projects on time and within budget.
Preferred Skills
- Passion for being detail-oriented and highly organized.
- Proficiency in Word, Excel, and Outlook, and online platforms including Quire and Quickbase.
- Excellent verbal and written communication.
BBG is the leading, independent valuation and environmental and property condition assessment services firm in the United States. BBG has more than 45+offices across the US and provides commercial valuation and assessment services with a deep understanding of real-estate finance, from acquisition to disposition. BBG provides equal employment opportunities. Discrimination of any type will not be tolerated. BBG is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by state, federal, or local law.
-
Director of Client Services
2 months ago
Dallas, United States Valiant Enterprises, LLC Full timeBe a brand ambassadorrepresent Valiants Residential multifamily management platform locally and nationally and personify Valiant Residential's values of being inclusive, driven, collaborative, and insightful. As the Director of Client Services, you Client Service, Director, Property Management, Business Development, Residential, Client Relations, Business...
-
Client Services Manager or Director
3 weeks ago
Dallas, United States Targeted Talent Full timeJob Description Job Description Job Summary: The Client Services Manager/Director will oversee and assist customer success employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints. Duties/Responsibilities: Help build the infrastructure and standard operating procedures for the...
-
Client Services Manager or Director
3 weeks ago
Dallas, United States Targeted Talent Full timeJob DescriptionJob DescriptionJob Summary:The Client Services Manager/Director will oversee and assist customer success employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.Duties/Responsibilities: Help build the infrastructure and standard operating procedures for the department Help...
-
IT Director, Client Services
3 weeks ago
Dallas, United States Petro Papa Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: HF Sinclair in Dallas, Tx is seeking a Director, Client Services who will be responsible for managing Client Services staff, directing and implementing long term strategies for all technical areas of accountability, conducting and overseeing technical assignments,...
-
IT Director, Client Services
4 weeks ago
Dallas, United States Petro Papa Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: HF Sinclair in Dallas, Tx is seeking a Director, Client Services who will be responsible for managing Client Services staff, directing and implementing long term strategies for all technical areas of accountability, conducting and overseeing technical assignments,...
-
Director, Client Services
4 weeks ago
Dallas, United States HF Sinclair Full timeBasic Function HF Sinclair in Dallas, Tx is seeking a Director, Client Services who will be responsible for managing Client Services staff, directing and implementing long term strategies for all technical areas of accountability, conducting and overseeing technical assignments, providing tier 1 to 3 technical support, responsibility for creating and...
-
Director, Client Services
3 weeks ago
Dallas, United States HF Sinclair Full timeBasic Function HF Sinclair in Dallas, Tx is seeking a Director, Client Services who will be responsible for managing Client Services staff, directing and implementing long term strategies for all technical areas of accountability, conducting and overseeing technical assignments, providing tier 1 to 3 technical support, responsibility for creating and...
-
Director, Client Relationship Manager
2 months ago
Dallas, United States SS&C Technologies Holdings, Inc. Full timeLocations: Dallas, TX| NYC | Hybrid. Why You Will Love It Here! Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans. Your Future: 401 k Matching Program, Professional Development Reimbursement. Work/ Life Balance: Flexible Relationship Manager, Client Relations, Director, Relationship, Manager, Business Services, Client
-
Director, Client Relationship Manager
3 weeks ago
Dallas, United States SS&C Technologies Holdings, Inc. Full timeLocations: Dallas, TX| NYC | Hybrid. Why You Will Love It Here! Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans. Your Future: 401 k Matching Program, Professional Development Reimbursement. Work/ Life Balance: Flexible Relationship Manager, Client Relations, Director, Relationship, Manager, Business Services, Client
-
Director, Client Services
6 days ago
Dallas, United States ACCESS TELECARE Full timeJob DescriptionJob DescriptionWho we are:Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical...
-
Client Services Director
2 months ago
Dallas, United States Always Best Care Full timeClient Services Director Description Always Best Care Senior Services - a Non Medical In Home Care Agency in the Dallas Metroplex-is seeking a Client Services Director to manage the care of our clients. The Client Services Director will be responsible for ensuring compliance with federal, state and local regulations; promoting high standards of client...
-
Client Services Director
3 weeks ago
Dallas, United States Always Best Care Full timeClient Services Director Description Always Best Care Senior Services - a Non Medical In Home Care Agency in the Dallas Metroplex-is seeking a Client Services Director to manage the care of our clients. The Client Services Director will be responsible for ensuring compliance with federal, state and local regulations; promoting high standards of client...
-
Director, Client Relationship Manager
2 months ago
Dallas, United States SS&C Technologies Full timeSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...
-
Director, Client Relationship Manager
1 week ago
Dallas, United States SS&C Technologies Full timeSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...
-
Director of Managed Services
4 weeks ago
Dallas, United States DeWolff Boberg & Associates Full timePosition Role & Responsibilities The Director of Managed Services is responsible for managing the implementation of WorkSite from business need to final product deliverable. This position ensures that project goals and objectives are accomplished within a prescribed timeframe and funding parameters. The Director of Managed Services works in a professional...
-
Director of Managed Services
3 weeks ago
Dallas, United States DeWolff Boberg & Associates Full timePosition Role & Responsibilities The Director of Managed Services is responsible for managing the implementation of WorkSite from business need to final product deliverable. This position ensures that project goals and objectives are accomplished within a prescribed timeframe and funding parameters. The Director of Managed Services works in a professional...
-
Client Director
4 weeks ago
Dallas, United States Liquid Agency Full timeLiquid Agency is seeking a dynamic and experienced Client Director! This is a remote position that must be based in the Dallas Metro Area. The salary range for this position is $95k - $120k depending on experience. If you have a proven track record in fostering long term client relationships, developing and managing profitable accounts, and driving business...
-
Director of Managed Services
2 weeks ago
Dallas, United States DB&A - DeWolff, Boberg & Associates, Inc Full timePosition Role & Responsibilities The Director of Managed Services is responsible for managing the implementation of WorkSite from business need to final product deliverable. This position ensures that project goals and objectives are accomplished within a prescribed timeframe and funding parameters. The Director of Managed Services works in a professional...
-
Client Relations Director
4 weeks ago
Dallas, Texas, United States Vixxo Full timeJob Title: Client Relations Director: Hybrid Model - (In Office Tuesday, Wednesday, Thursday)Position Summary:The Client Relations Director will work closely with our key clients nationwide in the Convenience, Grocery, Restaurants, and Retail industries. The Director of Client Relations develops and manages key client relationships and identifies new...
-
Client Relations Director
3 weeks ago
Dallas, Texas, United States Vixxo Full timeJob Title: Client Relations Director: Hybrid Model - (In Office Tuesday, Wednesday, Thursday)Position Summary:The Client Relations Director will work closely with our key clients nationwide in the Convenience, Grocery, Restaurants, and Retail industries. The Director of Client Relations develops and manages key client relationships and identifies new...
