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Hotel Front Desk Night Auditor

3 months ago

Lithonia, United States Hilton Garden Inn Atlanta EastStonecrest Full time
Job DescriptionJob DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Responsibilities:
  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
  • Make sure every hotel guest has a pleasant stay
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
  • Perform additional bookkeeping, administrative, and accounting procedures as required
  • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Qualifications:
  • Proficiency with computers is required; experience with reservation and accounting software is desired
  • Flexible overnight hours are required
  • Experience in the hospitality industry or guest services is preferred, but not required
  • High school diploma or equivalent required; some college preferred
  • Great communications. and excellent customer service skills are required
  • ONQ experience preferred
About Company

Find us off I-20, steps from the Mall at Stonecrest shops and dining. Lithonia businesses are within 10 minutes, and the Georgia International Horse Park is 20 minutes away. Check out Stone Mountain Park or reach downtown Atlanta in a half-hour. Our restaurant has cooked-to-order breakfast and dinner covered, and our Pavilion Pantry is always open for snacks.