System Administrator

System Administrator

Branchville, NJ 07826

fulltime role

Job Summary:

The System Administrator is responsible for installing, maintaining, upgrading, repurposing, and disposal of corporate computing equipment, software, phone systems, printers, and network infrastructure, along with supporting users in various ways described below.

Job Responsibilities and Duties:

Installs, configures, and supports software applications

User administration, password resets, and other Help Desk tasks

Effectively communicates with external and internal users to resolve issues with profiles, permissions, authentication, access, applications, etc.

Develops and maintains documentation such as user guides, asset inventories, etc.

With guidance of a senior resource, investigates and provides recommendations for hardware/peripheral/supplies purchases. Maintains on-hand inventory

Performs other tasks as required

Reports to the Infrastructure Supervisor

Works closely with internal teams such as Infrastructure, Security, Help Desk, and Customer Service. Works with external users to assist with problem resolution and configuration

Expected to be a backup for team members

Required to work in the office a minimum of 3 days per week, 2 days remote

Qualifications and Skills:

Associate degree or equivalent experience, preferably in Computer Science or related field

1-3 years' experience in a system admin/customer support role

Experience supporting Windows and Active Directory platform, Webex Calling, Intune, M365, VMware, and Citrix

Strong verbal and written communication skills

Strong interpersonal skills

Ability to establish and maintain effective working relationships with internal and external resources to develop solutions

Ability and desire to expand knowledge and skillsets needed to perform job duties

Willing to work both independently and in a team setting

Willing to remain open to others' ideas and to try new things