Current jobs related to Restaurant Host/Hostess - Chevy Chase - Columbia Country Club

Summary

The Host/Hostess reports to and is under the direction of the Dining Room Supervisors. The person in this position will be responsible for proper set-up of dining rooms, service, and breakdown of dining rooms. They provide great hospitality throughout service to include greeting members with a smile, working efficiently and assuring that the tasks that they are assigned are executed to the best of his / her ability.

Hostess Job Responsibilities:

• Complies with the club's policies and procedures as established in the employee handbook and uniform handbook.
• Performs related dining room set up tasks
• Cleans all assigned work areas.
• Assists in closing functions by performing various tasks such as removing linen, busing glasses, dishes, silverware, etc. and re-setting the room.
• Attends staff meetings including pre-service sessions.
• Welcome guests in a warm and friendly manner.
• Ascertains their dining needs.
• Consistently follows all sanitation-related requirements, including those related to personal hygiene.
• Do their best to greet by name all members and their guests, always by smiling and making eye contact.
• Possesses a professional behavior and appearance at all times.
• Held responsible for working all major club events to include Mother's Day, Easter, Club Fireworks Event, Thanksgiving, and Christmas.
• Seats guests and manage the seating chart.
• Monitors restaurant activity to determine seating and dining flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Performs opening and closing duties, as needed.
• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Helps fellow team members and other departments wherever necessary to maintain positive working relationships.
• Thank members and guests as they leave the club.

Hostess Qualifications / Skills:

• Verbal Communication
• Customer Service
• Resolving Conflict
• Teamwork
• Energy Level
• Thoroughness
• Professionalism

Education, Experience, and Licensing Requirements:

• High school diploma
• Prior club or restaurant experience preferred but not required

Position Qualifications and Functional Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Furthermore, he/she should possess the following personal and professional characteristics:

• Must have good communication skills including understanding and speaking English
• Able to meet the physical demands and responsibilities of the position. He/she will, while regularly performing the essential functions of the job, be standing, sitting and lifting/moving items or objects over 20 pounds and sometimes lift/move items up to 35 pounds.

Job Category Permanent, Part-Time, Non-Exempt

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.