Field Service Engineer
3 weeks ago
Field Service Engineer (FSE) – PVD Equipment, Inline Platforms
Position Title: Field Service Engineer (FSE) – PVD Equipment, Inline Platforms
Location: East Coast
Company: Vital & FHR North America, LLC
Job Type: Full-time Employee
Job Summary:
We are seeking a highly skilled Field Service Engineer (FSE) for PVD equipment. The FSE will provide on-site support during installation, along with after-sales service and maintenance for our advanced Inline PVD Equipment. The ideal candidate will have a background in semiconductor, display, photovoltaics, and/or architectural glass manufacturing, knowledge of copy exact principles and hands on experience troubleshooting inline sputtering and evaporation processes and hardware.
Key Responsibilities:
- Installation and Commissioning: Oversee the installation and commissioning of inline-based sputter and evaporation equipment at customer sites.
- Maintenance and Repair: Perform preventive maintenance, troubleshooting, and repairs on PVD systems to ensure optimal performance and minimize downtime.
- Customer Support: Provide technical support and training to customers on equipment operation, maintenance procedures, and best practices.
- Process Optimization: Collaborate with customers to optimize PVD processes and improve product yields.
- Documentation: Maintain accurate records of service activities, equipment performance, and customer interactions.
- Collaboration: Work closely with engineering teams, both external and internal, to identify in-field issues, resolve, and contribute to product improvements.
- Travel: Travel to customer sites as needed, both domestically and internationally.
Qualifications:
- Bachelor’s degree in Engineering, Physics, or a related field preferred
- 5+ years of experience in servicing PVD equipment, with a focus on inline sputter or evaporation systems.
- Strong troubleshooting skills and hands-on experience with vacuum systems and plasma technology.
- Excellent communication skills. German & Chinese language a plus.
- Ability to work independently and as part of a team.
- Willingness to travel frequently.
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