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Dental Front Desk

3 months ago

Slidell, United States BAM Dental Group Full time
Job DescriptionJob DescriptionSalary: $14-$20

Dental Front Desk 

Treatment Coordination and Insurance 

Exceptional Dental of Slidell


"A great place to have ideas and be part of a large group of intelligent and talented individuals moving in the right direction together."- Employee online review 


Summary:

Exceptional Dental is looking for positive personalities to help with all front desk tasks including scheduling, insurance verification, and reviewing treatment plans with patients. 


Exceptional Dental offers competitive pay and great benefits including: 

  • Group health insurance
  • Paid time off and holidays
  • Free life insurance
  • 401k Plan
  • Monthly bonus potential


Essential Functions:  

  • Answer, screen and forward calls providing information, taking messages and scheduling appointments.
  • Scan documents such as referrals, new patient paperwork, and record releases into patient’s chart
  • Collect mail, messages and courier deliveries.
  • Submit all patient insurance claims and follow up as needed. 
  •  Identify and work on rejected claims.
  • Handle requests for additional information from insurance companies.
  • Work on the Medical Aging Report.
  • Make courtesy calls for treatment follow-up.
  • Review treatment plans and financing options with patients. 
  • Monitor schedule and patients who are waiting in reception area; notify appropriate staff of patient arrival and when there has been a delay in patient seating for appointment. 
  • Must maintain regular, consistent and punctual attendance in accordance with assigned schedule and time off policies.
  • Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
  • Other duties and tasks, as assigned periodically.

 

Experience and Education:

  • High School Diploma.
  • One Year Office experience preferred.


Working Conditions/Physical Requirements:

  • Sitting 80%
  • Standing/walking 20%
  • Medical, office, and lab setting.
  • Hearing – Must be able to hear telephonic equipment and comfortably communicate with Patients and others by telephone and in person.
  • Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.