Bilingual Customer Relations Call Center Specialist
4 weeks ago
Responsibilities Include:
- Answers internal calls, external calls, and work calls from the message center and respond to customer request within established timelines in order to maintain service level expectations in regards to call handling time and calls per hour
- Responsible for assuring all regulatory requirements are met concerning customer interaction by explaining policies and procedures courteously and patiently
- Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances
- Strong commitment to resolving customer issues while maintaining a high level of professionalism and customer service
- Responsible for prompt and accurate response to customer's mortgage servicing questions and concerns
- Completes escrow analysis, account maintenance changes within servicing system, payoff requests, research accounts to provide resolution to customers, and handles credit bureau disputes
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer mortgage assets
- Effectively provide prompt, accurate, and professional responses to customer inquiries
- Ability to maintain composure with a friendly demeanor while discussing difficult and complex issues with discontent clients
- Promote the image and reputation of the company, while protecting the interests of our mortgagors, the firm, and investors
- Other duties as assigned
-
Bilingual Call Center Representatives
2 weeks ago
Fort Worth, United States CornerStone Staffing Full timeAre you BILINGUAL and do you have great call center OR customer service experience and are you interested in working for a major hospital in downtown Fort Worth? Apply NOW! Don’t wait! Job Title: Bilingual Medical Call Center Rep - Multiple Openings! Job ID: 144880 Location: Fort Worth Pay: $20/hr Schedule: Monday – Friday, 8am-5pm Duration:...
-
Bilingual Call Center Representatives
2 weeks ago
Fort Worth, United States CornerStone Staffing Full timeAre you BILINGUAL and do you have great call center OR customer service experience and are you interested in working for a major hospital in downtown Fort Worth? Apply NOW! Don’t wait! Job Title: Bilingual Medical Call Center Rep - Multiple Openings! Job ID: 144880 Location: Fort Worth Pay: $20/hr Schedule: Monday – Friday, 8am-5pm Duration:...
-
Fort Worth, United States The Bank of America Corporation Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders English, Spanish, Call Center, Banker, Specialist, Bilingual, Education
-
Bilingual Call Center Representatives
2 weeks ago
Fort Worth, United States CornerStone Staffing Full timeJob DescriptionJob DescriptionAre you BILINGUAL and do you have great call center OR customer service experience and are you interested in working for a major hospital in downtown Fort Worth? Apply NOW! Don’t wait! Job Title: Bilingual Medical Call Center Rep - Multiple Openings! Job ID: 144880 Location: Fort Worth Pay: $20/hr Schedule: Monday –...
-
Bilingual Call Center Specialist
6 days ago
Fort Lauderdale, United States Home Specialist MV LLC Full time**Company**:Established Home Improvement Company focused on energy-efficient Impact Windows and Doors**.** **Position**: Home Improvement Inside Bilingual English Spanish Sales Representative **Required Skills**: - Strong Effective sales skills **Experience**: - 3-5 years of sales experience - A proven track record in home improvement sales a...
-
Call Center Supervisor
6 days ago
Fort Worth, United States EECU Full timeJob DescriptionJob DescriptionHave leadership experience in member services, and interested in joining EECU?EECU is looking for a Bilingual Member Services Supervisor that will lead a team of call center representatives to achieve member service excellence with a focus on efficiency and quality assurance in support of organizational service, referral, and...
-
Bilingual Employee Relations Specialist
6 days ago
Fort Worth, United States Pella Full timeBilingual Employee Relations Specialist Fort Worth, TX Summary: Partners with the business at assigned location(s) to ensure HR processes are consistently followed. Drives and supports HR objectives to improve effectiveness and efficiency of support and services. Provides onsite HR support as necessary in addition to handling complex team member and...
-
Bilingual Employee Relations Specialist
1 week ago
Fort Worth, United States Pella Corporation Full timeBilingual Employee Relations Specialist Fort Worth, TX Summary: Partners with the business at assigned location(s) to ensure HR processes are consistently followed. Drives and supports HR objectives to improve effectiveness and efficiency of support and services. Provides onsite HR support as necessary in addition to handling complex team member and...
-
Call Center Representative
7 days ago
Fort Worth, United States EECU Full timeJob DescriptionJob DescriptionEnjoy member service and interested in joining EECU?EECU is looking for a Bilingual Member Services Representative I that will service member’s accounts via phone, providing professional, courteous and accurate service in a timely manner. The Member Services Representative will be in training in office for the first 6 months,...
-
Call Center Representative
7 days ago
Fort Worth, United States EECU Full timeEnjoy member service and interested in joining EECU?EECU is looking for a Bilingual Member Services Representative I that will service member's accounts via phone, providing professional, courteous and accurate service in a timely manner. The Member Services Representative will be in training in office for the first 6 months, then can be on a hybrid...
-
Call Center Rep
2 days ago
Fort Lauderdale, United States Florida ENT Associates Full timeJob DescriptionJob Description**Job Summary:**We are seeking a Bilingual Call Center Representative fluent in Spanish and English to join our team. The ideal candidate will handle inbound and outbound customer calls, providing exceptional customer service in both languages and resolving inquiries effectively.**Qualifications:**- Proficiency in spoken and...
-
Entry-level, Call Center Operator
1 month ago
Fort Myers, United States Responsive Call Center Full timeFor over 40 years, Responsive Call Center has been a leading provider of outsourced answering services. Headquartered in the United States, Responsive Call Center has several call centers across the western hemisphere. If you’re the kind of person who enjoys helping others over the phone, Responsive Call Center may provide you with the career you seek! We...
-
Customer Relations Support Specialist
6 days ago
Fort Worth, United States CornerStone Staffing Full timeJoin the ranks of one of Fort Worth's most esteemed financial institutions as we seek a dedicated and dynamic individual to fill the role of a Customer Service Representative. Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where accuracy and efficiency are paramount? If so, we want YOU to be a...
-
Customer Relations Support Specialist
5 days ago
Fort Worth, United States CornerStone Staffing Full timeJoin the ranks of one of Fort Worth's most esteemed financial institutions as we seek a dedicated and dynamic individual to fill the role of a Customer Service Representative. Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where accuracy and efficiency are paramount? If so, we want YOU to be a part...
-
Spanish Call Center Representative
2 weeks ago
Fort Lupton, Colorado, United States Tivly Full timeJob TypeFull-timeDescriptionTivly is one of the fastest-growing, profitable insurtech companies, connecting businesses with insurance solutions. Combining a best-in-class call center with a proprietary content and customer management platform, we deliver qualified new customers to our partners and match businesses with insurance providers who fit their...
-
Customer Relations Support Specialist
5 days ago
Fort Worth, United States CornerStone Staffing Full timeJob DescriptionJob DescriptionJoin the ranks of one of Fort Worth's most esteemed financial institutions as we seek a dedicated and dynamic individual to fill the role of a Customer Service Representative. Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where accuracy and efficiency are...
-
Customer Relations Support Specialist
4 days ago
Fort Worth, United States CornerStone Staffing Full timeJob DescriptionJob DescriptionJoin the ranks of one of Fort Worth's most esteemed financial institutions as we seek a dedicated and dynamic individual to fill the role of a Customer Service Representative.Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where accuracy and efficiency are...
-
Contact Center Training Specialist
2 weeks ago
Fort Worth, United States Solis Mammography Washington Radiology Full timeJob DescriptionJob DescriptionAt Solis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation’s leader in breast health services, our commitment to providing excellence in...
-
Call Center Customer Service Representative
2 weeks ago
Fort Worth, United States American Telephone and Telegraph Company Full timeEnhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connected to the full website experience and protect you from security risks. Enhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connected to the full website experience and protect you...
-
Contact Center QA and Training Specialist
1 month ago
Fort Worth, United States Solis Mammography Washington Radiology Full timeJob DescriptionJob DescriptionAt Solis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation’s leader in breast health services, our commitment to providing excellence in...