Full Time Community Manager

4 weeks ago

Niagara Falls, United States CRM Rental Management, Inc. Full time
Job DescriptionJob Description

Full Time Community Manager – Affordable Housing

Come join our AMAZING team

CRM Rental Management, Inc. is currently seeking an experienced Full Time Community Manager at our Monteagle Ridge Estates property in Niagara Falls, NY Area. HUD/LIHTC Housing knowledge is required. Please visit: www.monteageridge.com for more information about the property.

Our company continues to grow and expand providing us with the opening for new talent

Full Time Community Manager – Duties & Responsibilities:

  • The Community Manager is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned property.
  • The Community Manager is very service oriented and strives to make current residents feel welcome and comfortable in their community.
  • Must foster customer service by working with tenants and maintenance staff to solve tenant problems or complaints; follow-up on work order completions.
  • Enforce and adhere to lease rules and regulations appropriate to Fair housing Laws.
  • Understand and conduct all business in accordance with regulations of HUD, DHCR, HFA and all other federal and state supervisory agencies, Fair Housing, American with Disabilities Act, OSHA, federal, state, local and all other laws pertaining to multifamily housing and employees.
  • Submit daily, weekly, and monthly reports (as needed) to Regional Property Manager, Accounting, or any Corporate Office department; prepare any specialized reports or analyses as requested.
  • Process move-out paperwork and security deposit status according to procedural timeline; input information into Boston Post for accuracy in move-out records.
  • Provides move-in documentation for qualified individuals.
  • Organizes, maintains, and oversees property and resident files, verifications, lease renewals, and collections.
  • Maintain monthly lease renewals, prepare all necessary documentation, and schedule and conduct interim and annual re-classifications or lease renewal signings, according to policies and procedures. *Please refer to compliance section and policy and procedures for affordable housing.
  • Monitors and maintains monthly rental payments and prepare monthly financial reports for internal accounting, HUD agencies, and DHCR audits.

Full Time Community Manager - Qualifications:

  • Must have 1-3 years’ experience in the HUD/LIHTC/Affordable Housing field.
  • TCS, COS certifications required.
  • ARM certification recommended.
  • Position requires good rental leasing, financial bookkeeping skills, and managerial skills.
  • Good communication skills, confident, and positive attitude.
  • Ability to interact with a wide range of people and diplomacy in handling problems of residents.
  • Section 8 / Tax Credit experience preferred.
  • Must be able to manage a variable schedule and remain available for property emergencies.
  • Confident, positive attitude, and ability to multi-task.
  • Ability to assume responsibilities.
  • Must be proficient with a computer and all Microsoft Programs and On-Site Rental System.
  • Must be able to type 30 WPM and be organized.
  • Knowledge of Boston Post a plus.
  • The qualified candidate will possess a deep desire to learn and grow.

CRM Full Time Community Manager - Team Member Benefits:

  • Competitive Salary
  • Annual reviews and bonuses
  • EAP with several Discount programs
  • 11 paid holidays
  • PTO
  • 5% 401k match
  • Excellent insurance options/benefits that are 75% employer paid.

CRM Rental Management, Inc. is an Equal Opportunity Employer.


Monday - Friday: 8:00am - 4:30pm
40 hours per week

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