HVAC Maintenance Technician

4 weeks ago

Orem, United States WESTERN HEATING, AIR & PLUMBING Full time
Job DescriptionJob DescriptionDescription:

Position Summary:

To deliver exceptional HVAC service maintenance on residential heating and air conditioning systems.

Job Responsibilities:

  • Perform a thorough and accurate HVAC inspection including Health and Safety Checklist and communicate findings to the customer in a written option sheet.
  • Perform all HVAC repairs and replacements to applicable codes.
  • Complete all required documentation on services and collect, record and deliver fees to designated office administration.
  • Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
  • Submit purchase orders to dispatch or other designated purchasing team administrators.
  • Transport materials and tools to the job site and provide proper accounting of assigned tools.
  • Keep vehicle clean and in safe working order and ensure vehicle is stocked and accurately inventoried.
  • Effectively communicate with the customer regarding questions, concerns and problems.
  • Inform a manager if the customer does not have HVAC service before leaving the call.
  • Invoice with cost for services performed.
  • Maintain a courteous demeanor with customers and associates at all times.
  • Participate in company sponsored training classes.
Requirements:

Knowledge, Skills and Abilities:

  • Have a minimum of 2 to 5 years of verifiable work experience in the HVAC industry.
  • Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment.
  • Able to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.
  • Possess good analytical skills and attention to detail.
  • Must be highly organized with good attention to detail and follow through.
  • Excellent customer service skills with desire to exceed customer expectations.
  • Function in a team environment.
  • Must be able to use a computer tablet, smart phone and read a map or follow GPS.
  • Valid driver’s license, and approved to drive by Company’s insurance carrier.

Education/Certification Requirements:

  • EPA Certified.
  • A High School diploma or general education degree (GED) required.
  • NATE Certification preferred.
  • HVAC certification or Diploma preferred.

Working Conditions:

  • Work in indoor/outdoor elements with extreme variation in temperatures.
  • Climbing, heavy lifting, standing, stooping, bending, crouching, kneeling, sitting, and reaching.

Physical Requirements:

  • Ability to work in tight spaces such as attics and/or crawlspaces.
  • Ability to lift 50 pounds, to push, pull, carry or maneuver heavier items.
  • Occasionally work from heights 15 feet or higher above ground.
  • Have good visual acuity to see and focus close, distance and peripheral vision with normal depth perception.
  • Willing to work hours outside of normal work schedule, if needed.
  • Must be able to pass a drug screening test


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