Reports Implementation Specialist Level 1

3 weeks ago


Clearwater, United States SOFT COMPUTER CONSULTANTS Full time
Job DescriptionJob DescriptionPOSITION SUMMARY:
The Reports Implementation Specialist Level 1 provides professional Soft Reports application support, troubleshooting and training to an assigned number of upgrade or simple implementation clients. This position will be responsible for creating and maintaining reports for clients.

DUTIES AND RESPONSIBILITIES:
- Provides professional product installation and support services to an assigned number of sites resulting in smooth, well-coordinated implementations, which meet targeted live dates
- Provides SoftREPORTS application support as needed for coverage of non-assigned clients and regulatory or compliance issues
- Provides telephone consultation and support services for clients during the implementation process
- Provides on-site support during system live as needed
- Assists with Product Development and Testing as needed
- Complies with all approved procedures, directives and guidelines
- Performs other duties as assigned

JOB SPECIFICATIONS:

Education Required:A Bachelor's Degree in Healthcare related field or Computer Science is desired. Relevant report or SQL experience may be substituted on a year-for-year basis for the degree. Must have at least an Associate's Degree.

Experience Required:
Previous custom report, database mining, or SQL is required. Previous experience in a service-related field is desired.

Skills Required:Excellent teaching, presentation, and communication skills. Must possess a thorough and practical understanding of SCC products. The position requires the ability to work independently, yet perform effectively in a team environment. Should also possess excellent planning and organizational skills. Must have the ability to work effectively under stress. Intermediate computer skills required.

Travel Required:
Yes (no more than 25%)


Benefits:
SCC Soft Computer offers a comprehensive and competitive benefits package to meet the needs of our employees. Our benefits include medical, dental, life insurance, short-term disability, flexible spending plans, 401(k), vacation, paid holidays, tuition reimbursement, a subsidized lunch program, and much more

EOE

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