General Manager

2 months ago

Charleston, United States IR Management LLC Full time
Job DescriptionJob DescriptionDescription:

ALL ROADS LEAD TO YOU...

At Indigo Road Hospitality Group, our goal is to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart.

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.


YOU ARE...

A successful General Manager and will have 5+ years experience managing multi-concepts in an upscale and food focused environment. You are passionate about food and look forward to engaging the local community to procure the highest quality product to create unforgettable experiences (for team-members & guests). The GM will promote staff development and champion a positive experience while also effectively communicate to get the job done. As an ambassador for Indigo Road you’ll strive to create memorable experiences for people through food.


As the General Manager for Mercantile & Mash, you'll be an ambassador for IRHG and authentically embrace Internal Hospitality. You’ll look after all aspects of the restaurant including; operations, finances, people, culture, events, and more...


YOU'LL HAVE...

  • 5+ years of successfully running a multi-concept, high-volume food focused environments
  • Hands-on approach to managing service and the floor
  • Solid financial experience in managing budgets, forecasts and P&L's
  • Proven experience delivering top-notch dining experiences
  • Compassion for people and embrace IRHG core values
  • Strong problem resolution skills and ability to proactively set the team up for success
  • Have exceptional organizational skills and a keen eye for detail
  • Effective communication skills and the ability to navigate important conversation
Requirements:

WHAT TO EXPECT. ON THE FLOOR & IN THE OPERATION…Your schedule may vary (days, nights, weekends, holiday’s) based on seasonality, covers, and hours of operation but in general you can expect to work 50 to 55 hours a week.

  • Work Collaboratively: to achieve a one-team one-dream mentality that promotes the hiring, and nurturing of the right people ready to serve our guests, achieve financial goals and create memorable experiences
  • Practice Humility & Transparency: to support culture and an ethical environment where everyone feels safe, cared for and inspired
  • Act With Integrity: be able and willing to perform all responsibilities of each position in the kitchen when needed. Lead by example and set the tone for health, safety and cleanliness throughout the property
  • Enrich Your Community: engage local farms to source and procure fresh and quality product while also educating junior team members, advocating for their growth and development
  • Show Compassion and Empathy: listen to your team, be understanding and always provide a humane approach when individually coaching with the intent to inspire everyone to do great things
  • Leave a Lasting Impression: provide a sense of home through quality, consistency, and teamwork
  • Embrace Positivity: create a welcoming and approachable environment that is solution driven, with a smile
  • Have Fun at Work: set the tone by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness

AS A VALUED MEMBER OF THE TEAM YOU CAN EXPECT…

  • Competitive Pay + PTO: Competitive base + Quarterly Bonus [PTO after 90 days]
  • Health Insurance: Medical, Dental, Vision, Telemed, Life, STD, LTD, LAP (Life Assistance Program)
  • Retirement Planning: 401K (50% in match up to your first 6% investment), Roth, or both
  • Home Loan Program: A zero-interest housing loan program to help you purchase a home.
  • Working Advantage: Cost-free employee savings program for electronics, appliances, apparel, cars, flowers, fitness memberships, gift cards, groceries, hotels, movie tickets, rental cars, special events, theme parks, and more
  • Hospitality School Loan Program: A zero-interest hospitality school loan program to help you attend college classes in the hospitality industry
  • Employee Discounts: Enjoy discounts while dining in and / or spending the night across 15 restaurant concepts and growing boutique hotel collection
  • Maternity/Paternity Leave: 4 weeks PTO

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws.This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

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