Community Health Navigator Associate Director

Are you ready to make a meaningful impact in your community? Join CASL, where our mission is to connect families and individuals with vital support.

Your Mission:

The Community Health Navigator Associate Director will play a crucial role for CASL in the South Side Health Equity Collaborative (SSHEC) by overseeing the development, implementation, and management of community health navigation program. This position is pivotal in leading a dedicated team, fostering strategic community partnerships, and delivering high-quality, culturally competent health navigation services to underserved populations. The Associate Director will work closely with healthcare providers, community organizations, and stakeholders to improve health outcomes and reduce health disparities in Chicago's South Side.

About CASL:

The Chinese American Service League is a dynamic and forward-thinking organization dedicated to empowering and serving the Chinese American population and the broader communities. Established with a rich history spanning several decades, CASL has consistently evolved to address the evolving needs of its constituents while fostering cultural pride, integration, and community development.

For over 45 years, CASL's comprehensive programs have connected families and individuals with the vital support they need: providing an educational and cultural foundation for our children, ensuring our seniors live full and independent lives with dignity, enhancing education and training for tomorrow's workforce, putting immigrants on the pathway to citizenship, securing our community's housing and financial well-being, navigating healthcare systems and wellness resources, and providing equal access to justice. Since our founding, CASL has been rooted in the principles of equity and justice. That legacy continues to shape our efforts today as we strive to champion diversity, equity, inclusion, and accessibility at all levels of the organization.

To hear about:

• CASL's history, watch here
• CASL's future, watch here

Your Impact:

As the Community Health Navigator Associate Director you will:

Key Responsibilities:

Program Management:

• Develop and implement community health navigation programs and initiatives.
• Oversee day-to-day operations of the health navigation team.
• Monitor and evaluate program effectiveness, adjusting as necessary.

Team Leadership:

• Recruit, train, and supervise a team of community health navigators.
• Provide ongoing support, mentorship, and professional development opportunities for staff.
• Conduct regular performance evaluations and provide constructive feedback.

Community Engagement:

• Build and maintain relationships with community organizations, healthcare providers, and other stakeholders.
• Facilitate community outreach and education efforts to promote health navigation services.
• Represent the collaborative at community meetings, health fairs, and other events.

Data Management and Reporting:

• Collect and analyze data related to program activities and outcomes.
• Prepare regular reports for senior management, funders, and other stakeholders.
• Ensure compliance with all relevant regulations and reporting requirements.

Strategic Planning:

• Contribute to the development and implementation of the collaborative’s strategic goals and objectives.
• Identify opportunities for program growth and improvement.
• Stay informed about emerging trends and best practices in community health navigation.

Must Haves

To thrive in this role, you should have:

• Education
  • Bachelor’s degree in public health, social work, healthcare administration, or a related field
• Experience
  • At least 5 years of experience in community health, healthcare navigation, or a related field.
  • At least three (3) years of supervisory and administrative experience
  • Demonstrated experience in program management and team leadership.
  • Experience working with diverse and underserved communities.
  • Education, training and applicable years of experience in similar work setting will be considered in lieu of a degree.
• Skills
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in data analysis and reporting.
  • Knowledge of healthcare systems and community resources.
  • Ability to work collaboratively with a wide range of stakeholders.
  • Spoken and written knowledge of English required
• Additional Must Haves
  • Ability to travel locally as needed.
  • Flexible schedule to accommodate community events and meetings.
  • Commitment to the mission of reducing health disparities and improving community health outcomes.

Nice to Haves

• Master’s preferred
• Spanish or Chinese (Cantonese or Mandarin)

Areas we will be supporting:

60609: Bridgeport, Back of the Yards; 60615: Hyde Park, Kenwood; 60616: Chinatown, South Loop, Bridgeport; 60617: South Chicago, South Deering; 60619: Chatham, Greater Grand Crossing; 60620: Auburn Gresham, Gresham; 60621: Englewood; 60628: Roseland, Pullman; 60629: Chicago Lawn, West Lawn; 60631: Norwood Park; 60632: Brighton Park, Archer Heights; 60633: Burnham; 60636: West Englewood; 60637: Woodlawn, Hyde Park; 60638: Garfield Ridge; 60643: Beverly, Morgan Park; 60649: South Shore; 60652: Ashburn, Scottsdale; 60653: Bronzeville, Washington Park; 60655: Mount Greenwood, Beverly

Why Choose CASL:

Inclusivity: Join an organization that values mutual respect and acceptance, fostering a culture of inclusivity.

Empowerment: Support staff empowerment through skill development and growth opportunities.

Collaboration: Be part of a workplace that thrives on collaboration and teamwork.

Transformation: Envision and realize transformative changes in people, processes, and policies.

Resiliency: Work with a dynamic workforce and model resiliency to achieve collective strengths.

Benefits:

Join CASL and unlock a comprehensive benefits package designed to support you and your loved ones. As a full-time employee, you'll enjoy a range of options tailored to your needs: Medical, Dental, and Vision Coverage; Flexible Spending Account (FSA) & Health Savings Account (HSA); Life Insurance, AD&D Insurance, Disability Insurance; Voluntary Worksite Benefits, Pet Insurance; Employee Assistance Program (EAP).

Additionally, our holiday schedule includes New Year’s Day, MLK Day, Chinese New Year, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous People’s Day, Thanksgiving, the Day After Thanksgiving, Christmas Day.

Join Us and Make a Difference:

Join us at CASL, where together, we create a brighter future for our community.

Thank you for your interest in joining our team Each resume is reviewed personally by our dedicated team members, not AI. This thorough and thoughtful evaluation process may take a bit of time, so we kindly ask for your patience. Rest assured, we will get back to you as soon as we have an update on your application status. We appreciate your understanding and look forward to reviewing your application.

At CASL, we believe that diverse perspectives fuel innovation and drive success. If you're excited about the opportunity but unsure if you meet every requirement listed, we still encourage you to submit your application. Our company culture thrives on the unique talents and experiences that each individual brings to the table. We're looking for the right fit, and that goes beyond a checklist of qualifications. Join us in shaping a dynamic and inclusive team where your skills and contributions truly matter.

CASL is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.