LTL Billing Specialist
4 weeks ago
Job summary
Process the upload file in an accurate and timely manner. Ensure accuracy of customer invoices and carrier payments.
Summary of essential job functions
• Ensure accuracy and timeliness of information to the Billing Department for customer invoicing and carrier payments
• Audit freight and carrier bills for accuracy and resolve conflicts
• Process adjustments as necessary ensuring proper documentation is provided.
• Research and resolve billing discrepancies in a timely manner while maintaining good customer and carrier relationships
• Communicate with the finance team and other support personnel along with internal and/or external customers to resolve issues
• Perform the necessary clerical, data entry, research, and problem resolution duties required.
• Ensure customer invoice requirements are met prior to and including delivery of invoices.
• Maintain customer profiles to ensure accuracy
• Perform assigned duties in a professional and service-oriented manner with customers, carriers, and fellow employees
• Respond to all customer billing inquires via email and/or telephone.
• Adhere to strict deadlines and performance metrics
• Other duties as required by business needs or as assigned
Minimum Requirements
• PC proficient (Microsoft Office preferred), Intermediate Excel and Accounting software skills (Microsoft AX preferred) Minimum Qualifications
• Associates degree in the financial field preferre
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