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Lead Installation Technician
4 weeks ago
Join Henderson Products in our Bucyrus, OH location Henderson Products, Inc.is the North American leader in the design, manufacture and up fit of multi-purpose equipment for heavy-duty work trucks specializing in snow and ice control, sold through independent dealers, and direct to government agencies. Check out our website at www.hendersonproducts.com Henderson Products, Bucyrus, OH is an installation up-fitter of trucks and truck components for heavy-duty snow & ice truck equipment.
As a Installation Lead, you will be responsible for timely, accurate installation and delivery of product at the rate and specifications required by the customer on a regular basis. Performance of duties and responsibilities to include the following:
- Understand and ensure the team has what it needs to install, repair, troubleshoot, etc. the truck builds to meet or exceed customer expectations.
- Provide necessary employee training to achieve above expectations
- Ensure team is set-up daily with parts, tools and supplies to perform their work on a daily basis
- Understand and ensure accurate inventory, movement and scrap reporting
- Communicate effectively with the team providing accurate and timely information affecting them and their work
- Help resolve issues quickly to maintain productivity
- Participate in, train, and support DDMS and Continuous Improvements throughout the facility on an ongoing basis.
- Identify and help implement solutions/improvements to reduce costs for supplies and products.
- Communicate issues/items not being resolved in work group to reporting supervisor for assistance
- Ensure shop cleanliness and orderliness of all work areas
Responsible for other duties and work as needed that may not be mentioned above.
Qualifications Necessary
Mechanical Skills: Knowledge and practical experience of the processes/operations of assigned work area to properly install components and equipment. Must be open to needed training, certifiable in Fork Truck operations. Helpful to have CDL license.
Technical Skills: Ability to read and understand work order processes and blueprints. Knowledge and understanding of hydraulics, electronics. Must understand shop order process, reporting and basic EMS system requirements. Must understand weld inspection, types/gauges of steel, and shop math
Personal Requirements: Ability to work with minimum supervision. Excellent problem solving skills, ability to work well with internal and external customers; good communication skills a must; ability to lift 50# with continuous lifting of lightweight materials. High energy team player. Must be dependable and able to work extended hours.
Education: High school graduate required; Associate Degree from Vocational/Trade school preferred, or equivalent work experience.
Qualifications Preferred:
- First Aid/CPR certification preferred.
WHAT WE OFFER YOU:
- A fulfilling career with the ability to contribute to an Industry leader
- A comprehensive suite of benefits
- Competitive salary commensurate with experience
- A generous 401k match
- Immediate Paid Time Off
- Quarterly Retention Bonus
- Reimbursements for Fitness, Tuition, Safety Shoes, and Safety Glasses
- 11 Paid Company Holidays
- Henderson offers GEDWorks, a company sponsored program to help any employee (or their family member) earn their GED as they work for us.
Our focus on integrity, teamwork, and high performance creates an ideal work environment for every one of our employees.
We offer competitive salaries, benefits, and opportunities for personal and professional growth. Discover our opportunities and come see all the ways you can do more at Douglas Dynamics.
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