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Client Relations Coordinator

4 months ago

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Job DescriptionJob DescriptionJob Summary
Anchor Pediatric Therapy is a Speech, Occupational, and Feeding therapy clinic that invests in people and empowers team members to provide services to better children and families in our community.
We are seeking experienced, skilled, and professional personnel with the desire to make a difference for our patients and their families. Our success will always be driven by our dedication to establishing a culture of community. This is an entry-level position for someone compassionate, willing to learn, has good interpersonal communication, problem-solving, life skills, and a passion for making a difference in a child's life. The Client Relations Coordinator manages the administration duties of the office. This includes, but is not limited to:

Responsibilities:
  • Opening/Closing therapy office
  • Processing patient paperwork, scheduling visits, and authorizations
  • Entering updating and maintaining patient electronic medical records.
  • Facilitate and ensure accuracy in the timely filing of reports/documentation.
  • Assisting in overseeing the day-to-day operations and maintenance of the front office
  • Assist administrative staff in projects given for the improvement of client relations.
  • Provide patients and families with community resources and information, such as state and federal assistance, and other applicable programs.

Qualifications
  • High School Diploma or Equivalent (Required)
  • Bilingual in English and Spanish (Required)
  • Microsoft Office
  • Clerical experience for a minimum of 1 year (Preferred)
  • Excellent customer service skills and ability to work with diverse populations.
  • Excellent telephone etiquette and professionalism and understanding of general medical ethics.
Benefits/Perks
  • PTO
  • 401K Matching
  • Health/Life Insurance
  • Dental/Vision Insurance
  • Short Term Disability
  • Personal Growth & Development Training
  • Great Work Environment
  • Career Advancement Opportunities
Schedule:
  • Full-Time
  • Monday- Friday
Shifts Available:
  • 7:45-4:00 pm
  • 9:00 am-6:00 pm