IT Support Specialist

4 weeks ago

Dickinson, United States ND Energy Services Full time
Job DescriptionJob Description

The IT Support Specialist will be responsible for providing technical assistance and support to end-users, resolving computer-related issues, and ensuring the smooth operation of computer systems, software, and hardware. This role will also involve user management across systems, Microsoft 365 administration, SharePoint administration, and asset management.

Essential Duties & Responsibilities

  • Provide technical support and assistance to end-users via various communication channels, including in-person, phone, email, or remote tools
  • Provides status and completion updates to end-users via phones, e-mail or in-person communication
  • Ensure that employees' work stations can successfully connect to networks and provides initial training in facilities and applications.
  • Diagnose and resolve hardware, software, and network issues in a timely and efficient manner
  • Install, configure, and maintain computer systems, software applications, and peripherals
  • Assist with network installations, including firewalls, routers, switches, and access points
  • Perform Microsoft 365 administration tasks, including user account management, security configurations, and license management
  • Administer SharePoint sites, including user access, permissions, and content management
  • Ensure accurate user management across systems, including account creation, modification, and termination
  • Manage the asset inventory of technology items, including computers, laptops, tablets, and other hardware
  • Assist in maintaining camera systems and other security-related equipment
  • Determines, escalates, and works to correct major technology issues with help desk or 3rd party vendors
  • Collaborate with vendors and assist with research and procurement of technology equipment and software
  • Provide hands-on support and administration for operation-driven technology systems, ensuring operational efficiency
  • Participate in continuing education courses/training to assist or enhance the customization and adaptation of existing programs to meet user's requirements

Required Skills

  • Must be detail-oriented with excellent organizational and time management skills
  • Must be flexible to changes in assignments to assist the department in accomplishing shared objectives and goals
  • Must have ability to communicate with employees and various business contacts in a professional and courteous manner
  • Must have the ability to work independently and in a team environment to accomplish shared objectives and goals
  • Must have ability to maintain confidentiality and exercise discretion with sensitive business and employee information.
  • Must be willing to travel
  • Must be able to lift 60 lbs. and handle physical demanding work
  • Must pass a Pre-Employment Drug & Alcohol screening and participate in random testing pool
  • Must pass a background check and motor vehicle record check
  • Must maintain a valid driver's license and clean driving record to drive a company vehicle, when necessary
  • Must have reliable transportation to and from work

Qualifications

The requirements listed in this job description are representative of the knowledge, skill, and/or ability required and must be met by an individual to successfully perform the essential functions of this job.

Work Environment

This job operates within a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, filing cabinets and fax machines.

Position Type/Expected Hours of Work

This is a full-time position working Monday through Friday, 8:00 AM to 4:30 PM. This position may require occasional evening and weekend and on-call work as job duties demand.

Licenses & Certifications

  • Valid Driver's License

Education & Experience

  • Associate or Bacherlor's degree in Information Technology, Computer Science or related field
  • 1-2 years of previous information technology, preferred


Job Posted by ApplicantPro

  • Supervisory Interdisciplinary Natural Resources Specialist

    4 weeks ago

    Dickinson, United States Bureau of Land Management Full time

    The incumbent will serve as the Supervisory Mineral Resource Specialist and Assistant Field Manager (AFM) for the Division of Minerals in the North Dakota Field Office (NDFO).Supervises the Division of Mineral Resources staff , which consists of support specialists and technical professional specialists in such disciplines as petroleum engineering, physical...

  • Document Specialist

    7 days ago

    Dickinson, United States Gray Hawk Land Solutions Full time

    Job DescriptionJob DescriptionGray Hawk Land Solutions is currently hiring for the position of a Document Specialist to work in Dickinson, North Dakota. The individual we are looking for must have a complete understanding of all phases of a pipeline right-of-way project, be a self-starter, and able to perform the below tasks with little or no...

  • Construction Manager III

    4 weeks ago

    Dickinson, United States Georgia IT Inc Full time

    Construction Manager III Location: Dickinson, TX Duration: 6 months + Job description This position is responsible for overseeing OSP Construction activities performed by Client contractors. The Construction Manager is responsible to ensure contractor-produced work meets or exceeds quality standards and that projects are completed per design and...

  • PreMedia Specialist II

    2 days ago

    Dickinson, United States IGT Full time

    CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today...

  • PreMedia Specialist II

    4 days ago

    Dickinson, United States IGT Full time

    CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today...

  • Family Medicine Physician

    1 month ago

    Dickinson, United States Catholic Health Initiatives Full time

    Family Medicine Providers Needed!CHI St. Alexius Health is a mission-driven, not-for-profit organization. That is, our goal is not to prosper personally, but rather to enhance the lives of those seeking wellness. We are looking for BE/BC Family Medicine physicians to join our robust and growing health care system in Western North Dakota with energized...

  • Speech-Language Pathologist/Assistive Technology

    22 hours ago

    Dickinson, United States Dickinson ISD Full time

    Position: Speech-Language Pathologist/Assistive Technology Department: Special Education Wage/Hour Status: Exempt Immediate Supervisor(s): Executive Director of Special Programs/Coordinator of Evaluation and Related Services/Lead Speech-language Pathologist Pay Grade: Per Compensation Manual Days Employed: Per Compensation Manual POSITION SUMMARY:Plan and...

  • General Education Teacher

    1 month ago

    Dickinson, United States Soliant Full time

    Minimum 1+ years teaching experience required.General Education Teacher Full-time Opening 2023-24 School Year Location: Dickinson, Texas area Soliant Education is seeking a passionate, skilled and qualifiedSchool Teacher to join our team at a great school district in the Dickinsonarea.As a School Teacher and education specialist, you will have the...

  • Physician Otorhinolaryngologist. Job in Dickinson Allied-IT Jobs

    2 days ago

    Dickinson, United States CommonSpirit Health Full time

    Overview CHI St. Alexius Health is a mission-driven, not-for-profit organization. That is, our goal is not to prosper personally, but rather to enhance the lives of those seeking wellness. We are looking for BE/BC ENT physicians to join our robust and growing health care system in Western North Dakota with energized leadership and a steadfast commitment to...

  • Full Time Family Medicine Physician

    1 month ago

    Dickinson, ND, United States Catholic Health Initiatives Full time

    Family Medicine Providers Needed! Alexius Health  is a mission-driven, not-for-profit organization. We are looking for BE/BC Family Medicine physicians  to join our robust and growing health care system in Western North Dakota with energized leadership and a steadfast commitment to the community in which we work and live. In Dickinson, ND, there is a...

  • Family Medicine Physician

    1 month ago

    Dickinson, ND, United States Catholic Health Initiatives Full time

    Family Medicine Providers Needed! CHI St. Alexius Health  is a mission-driven, not-for-profit organization. That is, our goal is not to prosper personally, but rather to enhance the lives of those seeking wellness. We are looking for BE/BC Family Medicine physicians  to join our robust and growing health care system in Western North Dakota with energized...