Dispatcher Supervisor
3 weeks ago
Position Summary
The Dispatcher Supervisor plays a critical role in coordinating and optimizing the transportation of goods, ensuring timely delivery and maximum efficiency. The ideal candidate will have excellent organizational and communication skills, as well as a deep understanding of transportation logistics and regulations. The dispatcher will report to the Inventory Manager.
Duties/Responsibilities
Delivery Coordination
- Works closely with yard employees to ensure deliveries are built correctly and customers are serviced on time.
- Responsible for setting up and coordinating delivery dates with store locations and customers.
- Provides drivers with their assignment and ensures that on time deliveries are made.
- Handles all changes in delivery schedule and ensures that they are communicated to the customers.
- Utilizes delivery dispatch management system to consistently improve market’s delivery efficiencies.
Load Building Responsibilities
- Supervise and train load-builders to build safe and efficient loads by correctly reading "pick tickets" and invoices.
- Issue out pick tickets to load-builders and communicate any issues on built orders.
Delivery Equipment & Record Keeping
- Ensures delivery equipment is safe and maintained according to applicable DOT regulations and company’s policies and procedures.
- Ensures driver’s log and other records are being completed and maintained according to DOT regulations and company policies and procedures.
- Captures data from delivery logs to ensure routing was done efficiently.
Preferred Qualifications:
- High school diploma or General Education Degree (GED)
- Proven experience as a trucking dispatcher or in a similar logistics role.
- Deep understanding of transportation logistics, including route planning, load optimization, and regulatory compliance.
- Excellent communication and interpersonal skills, with the ability to effectively interact with drivers, customers, and team members.
- Strong problem-solving abilities, with the capacity to quickly assess situations and implement effective solutions.
- Proficiency in transportation management software and tools, with the ability to learn new systems as needed.
- Familiarity with industry regulations and best practices, including DOT regulations and safety protocols.
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