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Veterinary Medical Receptionist
1 month ago
If you’re passionate about animals, love helping others, and have a knack for staying organized and friendly, then this could be the perfect role for you Join the team at Pikesville Animal Hospital as a Veterinary Medical Receptionist, where you’ll be part of a close-knit community dedicated to making a real impact on the lives of pets and their owners.
As a Veterinary Medical Receptionist, you’ll be the compassionate and welcoming face of our hospital. You’ll be trusted to handle sensitive situations with care and confidentiality, all while ensuring our clients and their pets feel supported and valued from the moment they walk through our doors.
Why Pikesville Animal Hospital?
Here, we believe in taking care of our team just as much as we care for our patients. That’s why we offer a comprehensive benefits package, including:
- Pay Range: $17-$21 per hour
- Paid Time Off to recharge and relax
- Medical, Dental, and Vision Insurance with a Health Savings Account*
- Employee Assistance Program for support whenever you need it*
- *Supplemental Life Insurance & AD&D Insurance to protect what matters most
- 401K Plan with Generous Employer Match to help secure your future
- Maternity Leave for life’s most important moments*
- Bereavement Leave to support you in tough times
- *Life, Short Term, & Disability Insurance for peace of mind
- Discount Programs and Discounted Veterinary Care for your own pets
- On-Demand Pay Options for financial flexibility
- Referral Bonus for bringing great talent to our team
- Career Enhancement Benefits: Full tuition payment for Penn Foster’s veterinary technician program*, access to Zoetis Clinical & Professional Programs, and a wealth of VMG resources
If you’re ready to be part of a supportive team where your work truly makes a difference, apply for our Veterinary Medical Receptionist position todayResponsibilities
- Manage and oversee waiting room- greet entrants, interact with waiting clients, manage client complaints
- Prepare invoices and estimates
- Take payments and print receipts
- Take digital photos of patients and send them along for use in FB
- Maintain the printers, paper stock and toner cartridges
- Manage and monitor Demandforce activities (appointment requests)
- Manage InTouch Mobile text reminders
- Monitor Facebook activities
- Take phone messages and monitor the prescription/food order extension
- Enter new clients/patients into the database and add scanned documents to patient histories
- Explain CareCredit and guide clients through the process
- Understand account payable and monthly statements
- Manage end-of-day accounting
- Call in written prescriptions to a pharmacy
- Complete all relevant medical records entries for patients for which you’re responsible
- Assist in stocking exam rooms/treatment/surgery/radiology rooms as necessary
- Help monitor inventory, rotation and expiration dates and report needs as requested
- Assist in ordering of food/supplies/medications as requested
- Assist in maintenance of areas both inside and outside of hospital (floors, walks, parking, runs, etc.)
- High School Diploma, GED, or suitable equivalent
- At least one year experience preferred
- Strong customer service skills
- Ability to communicate effectively
- Ability to lift up to 50 pounds
- Basic math and writing skills
- Basic understanding of the work we do/love animals
- Be able to use and understand basic medical terms
- Understanding of vaccinations, basic laboratory tests, common diseases and pet behavior
- Knowledge of computer software (Infinity and Office programs)
