Dairy Queen Training Specialist
2 weeks ago
Meadowbrook has been an established company since 1932, when founder Fred Weir Sr. opened his first restaurant to provide all the missing elements in our world today. His desire is to provide a place where people and families can come to get away from the troubles that this world may bring and to design a place that gives every person who walks through the doors a sense of belonging and hope that they matter.
Training & Development Specialist:
This leader and specialist will have the role of properly training all employees to the brand standards. You are in charge of ensuring the culture in the store is upheld and continuously represented by all team members. Other functions are creating the store schedules, implementing individual training plans for employees and leadership and promotional plans.
Assistant Manager Job Functions:
- Be an example of the Dairy Queen brand and be professional in every aspect of performance
- Enthusiastically greet and welcome fans to the store
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls
- Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success
- React to issues impacting the restaurants profit & loss (P&L) to optimize sales and profit
- Assist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- Calmly solve fan concerns and embrace Dairy Queens service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned
- Minimum 1-3 years of high volume restaurant leadership experience; previous quick service restaurant experience strongly preferred
- High School diploma or equivalent
- Proven track record of effectively managing COGS and labor
- Strong knowledge and application of safe food handling practices
- Must be ServSafe certified
- Work well under pressure packed situations while maintaining a great attitude
- Comfortable standing for entire shift and able to lift 50 pounds
- Ability to work in and out of different temperature ranges.
- Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
- Exhibit good manners, proper personal hygiene, and promptness
- Have fun and maintain a positive attitude at all times
You are applying for a job with a franchisee of the Dairy Queen system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.
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