Operations Assistant

3 months ago


Saint Louis, United States The Normal Brand Full time
Job DescriptionJob Description


Responsibilities
  • Communicate with sales reps and logistics team to confirm receipt of new orders and update the status of orders
  • Manage/control receipt of new customer set-up forms for system accuracy
  • Maintain accurate records of orders to provide monthly shipping visibility well in advance of shipping period
  • Review incoming production dates, reports for credit standing, and status of orders
  • Act as a point of contact to resolve customer issues or respond to questions
  • Facilitate cross-channel feedback from customers and employees to management and executive teams
  • Work with team leaders, managers, and department heads to learn departmental needs and goals

Requirements

  • Good time management, prioritization, and multitasking abilities
  • Possess excellent communication and organizational skills
  • Self-motivated and problem solving with a keen attention to detail
  • Maintain excellent customer relations
  • Strong computer skills
  • Willingness to work independently with minimal supervision
  • Experience with Nuorder and Netsuite is a plus

Benefits

  • Flexible scheduling/PTO
  • Health, vision, and dental insurance
  • 401k
  • Collaborative, engaging work environment

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