Senior DevOps Engineer

2 months ago

Philadelphia, United States NeuroFlow Full time
Job DescriptionJob Description

Who We Are

NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care.

While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn't truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow.

What We Do:

We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow's solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today's healthcare ecosystem.

How We Do It:

The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where "no" or "can't" is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health.

How you will help

Reporting to the VP of Engineering, Senior DevOps Engineer will work closely with directors and team leads, bringing the vision of operational excellence to life. This position will assist in setting a strategic direction for the team and maintain a stable and reliable environment for our commercial SaaS solution.

As a Senior DevOps Engineer you will:

  • Create theme-based roadmaps that align with product, engineering, and security goals.
  • Enable the adoption of serverless and API based technology while maintaining security requirements and reducing financial and resource spend.
  • Embed security and reliability engineering within DevOps practices and pipelines.
  • Collaborate with engineering leaders and product teams to design high level architecture and patterns that fulfill organizational requirements.
  • Participate in on-call rotations, performing handoffs when alerts reach a high threshold, leading blameless postmortems and security incident response.
  • Create a more sustainable working environment by reducing toil.

You may be a fit for this role if you:

  • Have strong leadership skills, but still have the chops to work hands-on promoting a culture of systems thinking, DevOps practices and individual ownership of security practices and compliance protocols.
  • Have experience hosting web frameworks scaled to support millions of users
  • Have experience with infrastructure management using tools such as AWS, Kubernetes, Terraform, and Docker
  • Have experience architecting and building complex systems with high performance, scalability, and reliability requirements of large 24/7 systems
  • Have built production deployment pipelines using tools such as Jenkins or GitLab
  • Have implemented distributed task queues (e.g., Celery) scaled to hundreds or thousands of concurrent jobs on large data sets
  • Are comfortable defining objectives, prioritizing months of work, and proposing plans and roadmaps to meet these objectives
  • Know your way around relational databases and NoSQL databases, being skilled at writing queries as well as tuning and managing the configurations
  • Have no problem integrating a new service with no prior experience with that specific technology
  • Have a thorough understanding of security and encryption, understanding what is required to keep user information protected under any type of attack
  • Are comfortable working in 2-week sprints and pushing production-quality changes that meets business requirements at the end of each sprint
  • Have proven your ability to estimate work timelines and communicate appropriately when issues arise
  • Love a fast-paced environment and thrive when tackling the hardest challenges
  • Desire to learn new skills and approach problems from unique angles
  • Share our values, and work in accordance with those values
  • Understand that everybody you work with is human, and is trying their best, and can expect to have the same understanding provided to you
  • Are comfortable self-leading, working to improve yourself and your abilities
  • Have an all-in attitude, ready to jump in to help keep things running regardless of what time it is

Projects you could work on:

  • Reworking our distributed task queues to automatically scale to support hundreds to thousands of simultaneous jobs, guaranteeing very high uptime and completion rates, supporting retries for failing jobs
  • Tuning and improving our infrastructure to support efficiency, reliability and scalability while maximizing performance
  • Building a CI/CD pipeline to safely push changes to production with no downtime at the click of a single button, which also deploys seamlessly our environments as frequently as code is updated

Company Benefits:

*Applicable for full time employees

Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages.

What We Believe:

NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.


*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

As a HIPAA compliant organization

All team members shall:

  1. Act in accordance with NeuroFlow's Information Security Policies.

  2. Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference.

  3. Report security events or other risks to the organization

  4. Execute organizational security processes or activities

  5. Perform security responsibilities that defined and communicated for their role

  6. Be responsible for their actions regarding the security of organization

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