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Operations Manager

3 months ago

Warrenton, United States The Junkluggers of Gainesville VA Full time
Job DescriptionJob DescriptionBenefits:
  • Company parties
  • Competitive salary
  • Health insurance
  • Profit sharing

Team environment
Career advancement opportunities
Flexible schedule
Performance-based incentives
Eco-friendly mission fueled by giving back to our community
Company swag

Hey there

I could give you a generic job description, but I'd rather keep it real. Heres the deal:

Were looking for an Operations Manager to take charge of our show. Whats the show? Its the Junkluggers of Gainesville, Woodbridge, and Alexandria, Virginia. Last year, we tackled over 1800 jobs, managed five trucks, and operated seven days a week. Basically, we help people clear out their unwanted stuff from homes and businesses.

Were offering a base salary of $40,000, but if youre the right fit with the right experience, were open to discussing more.

We need someone whos a jack-of-all-trades: a coach, motivator, trainer, and team player. Experience in the home services industry is a big plus. Your role will be to keep our junk removal operations running smoothlymanaging the team, the trucks, the scheduling, and anything else that keeps us on track.

If you think youre the one, lets chat. If youre into the usual corporate spiel, youll find it below.

Looking forward to hearing from you

Operations Manager
Benefits/Perks
Team environment
Career advancement opportunities
Flexible schedule
Performance-based incentives
Eco-friendly mission fueled by giving back to our community
Company swag

Job Summary
Our Operations Manager is a mission critical leader to our front-line team members. They drive operational efficiencies, build relationships in our community, and co-pilot the explosive growth of our business alongside the CEO. If you enjoy problem solving, genuinely care about customer service, commit to safety, and like variety at work, come help us save the world The Green Way.

Responsibilities:
Drive operational efficiencies, team productivity, and exceptional customer service.
Own the logistical complexities of the weekly schedule, ensuring field operations run smoothly.
Promote and maintain a safety culture among the team, while training on operational best practices.
Work with community donation, recycling, and disposal partners to create unbreakable relationships to ensure the disposal of items the green way.
Lead as the operational decision maker, empowering your teams to make field decisions while acting as a supportive sounding board to their ideas.
Accountable for customer escalations to ensure positive customer outcomes.
Responsible for the overall truck and equipment maintenance schedule.
Execute guerilla marketing tactics to win repeat business, referrals, and new customers.
Collaborate with leadership to embrace, implement, and promote continuous improvement.

Qualifications
2+ year of operations or related experience
Experience leading a team
Excellent interpersonal and communication skills this is a customer-facing role
Safety-first mindset
Ability to learn and use technology quickly and efficiently
Ability to problem solve on the fly to get the job done
Supply and reliably use your own mobile phone
Ability to lift 75 lbs
Military experience is highly valued, particularly for the leadership, discipline, and adaptability it fosters. Veterans are encouraged to apply.