Retail Operations Manager
4 weeks ago
Pilot Company is a leading network of travel centers with a strong presence in the industry. We are seeking an experienced Retail General Manager to oversee our high-volume retail facilities and drive business growth.
The successful candidate will be responsible for developing and executing business plans to achieve established standards, sales, and profit objectives. Key responsibilities include:
- Ensuring customer satisfaction and expectations are met
- Conducting meetings with subordinate employees to discuss performance and goals
- Maintaining effective vendor relationships to drive sales and revenue growth
The Retail General Manager will also be responsible for building, coaching, and managing teams from a staffing, interviewing, hiring, and training standpoint. Additional responsibilities include:
- Driving sales and revenue growth through effective marketing and promotional strategies
- Managing team members to ensure high levels of customer service and satisfaction
- Tracking inventory and managing stock levels to minimize waste and maximize sales
Pilot Company offers a competitive compensation package, including a salary range of $45,400.00 - $65,815.00 per year, as well as benefits such as fuel discounts, nationwide medical plan, 401(k), and flexible spending accounts.
Qualifications for the Retail General Manager position include:
- Minimum 2-3 years of management experience in the retail, restaurant, grocery, or other service industry with responsibility for financial results
- Previous management proficiency in high-volume retail with P&L accountability
- Ability to create and maintain a customer-focused culture
Pilot Company is an equal opportunity employer and welcomes applications from qualified candidates.
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