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Insurance and Patient Specialist
2 months ago
Key Responsibilities:
- Verify patient insurance coverage and update records accordingly.
- Obtain referrals and or authorizations.
- Communicate with insurance companies to obtain benefit information.
- Assist patients with insurance-related inquiries and explain coverage details.
- Confirm appointments, collect co-pays, deductibles, self pay fees, and conduct patient satisfaction surveys.
- Maintain patient confidentiality and adhere to HIPAA regulations.
- Provide support to billing and administrative staff as necessary.
- High school diploma or equivalent.
- 1-2 years of experience in insurance verification or a related field.
- Knowledge of insurance principles and regulations.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and accuracy.
- Proficient in Microsoft Office and other relevant software programs.
- MA/RMA/CMA Certified Preferred not Required.
- Prior experience working in insurance verification, billing, or a related field.
- Strong communication and problem-solving skills.
- Knowledge of medical terminology and insurance policies.
- Must have a strong internet connection.
Position Details:
- Hourly Rate: TBD
- Full-time Position: Must be able to work 8am-5pm EST, Monday to Friday.
- Benefits: Medical, dental, vision, PTO, and 401K (after 1 year with company match).
