Business Manager
1 month ago
JOB SUMMARY:
The Business Manager will be responsible for the respective business units' financial and operational performance.
RESPONSIBILITIES:
- Lead respective business unit resource planning and allocation efforts by working closely with General Managers, Customer Advocacy, Sales, and Human Resources.
- Working with GMs, Procurement, Materials Management, and Customer Advocacy, efficiently oversee quote approval process and participate in accelerating the pace and rates of closing (T&M) quotes
- Efficient and timely execution of the business unit's invoices.
- Oversee high utilization rates and maximum efficiency by coordinating and improving all business unit logistics and support functions, interfacing with business unit Field Operations peers, and Materials Management.
- Maintain and manage business unit balanced scorecards, reporting progress against goals with appropriate action plans to respective GMs.
- Regularly analyze field and office operations and implement process improvements.
- Organize short and long-term resource planning strategies
- Lead cross-functional teams to secure complex service-delivery chain efficiencies
Required Skills
- Ability to work in a fast-paced environment
- Ability to organize and priority
- Exception customer service skills
- Ability to work in a team environment
- Exceptional ability to troubleshoot and problem-solve
- Combination of professional curiosity, self-discipline, operational flexibility, and emotional intelligence.
Qualifications:
- Previous experience as a lead in a business unit in a similar role
- Previous experience in logistics is preferred
- Previous experience in the service industry is preferred
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