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Pool Attendant

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San Diego, United States La Jolla Beach & Tennis Club Full time
Job DescriptionJob Description

The La Jolla Beach & Tennis Club is currently seeking a Pool Attendant to join our team at our beautiful oceanfront property

Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees.


What we offer:

  • Free daily meal and salad bar
  • Free parking
  • Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining
  • Property retail shop and hotel discounts
  • $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What we ask:

  • Consistently provide professional, attentive, and genuinely friendly service
  • Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

Schedule: Full time, seasonal position.

Must be available 3-4 days a week and holidays and weekends


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:


  • As a Pool attendant, this individual will own the Shores pool space and create or cultivate a fun and exciting environment. Shores pool during the day from 9:30 am to 10 pm every day. In addition to manning the pool and providing fantastic customer service to our hotel guests, pool attendants will offer recreation activities for the Shores hotel guests.

    Greet all guests promptly and in a friendly manner. Attend to the pool-related needs including, but not limited to, retrieving fresh towels, relocating chairs and/or umbrellas, and issuing recreational equipment. Arrange and clean pool furniture and umbrellas in a neat and visually appealing order, specific to the property procedures throughout all pool areas during each shift. Monitor the use equipment and facilities and report hazards immediately.

    Discreetly confirms member or guest names. Escalates discrepancies to management for any necessary follow up with unauthorized pool guests

    - Previous customer service experience, ability to work in a fast-paced team environment. Must be detail oriented and able to work independently.

    - Able to approaches guests and graciously offers assistance and confirms guests' comfort and satisfaction throughout pool visit

    - Must be engaging, outgoing and personable.

    - Must be able to communicate clearly in English with guests, vendors and employees to their understanding.

    - Availability to work weekdays, weekends, morning, evening and holiday shifts.

    - Must be able to work outdoors for duration of work shift.

    -Frequently needs to stand for long periods of time.

    - Lifting/carrying up to 25 lbs. frequently and 35 lbs. occasionally.

    -Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.


QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively in English before guests, children, parents, managers, or employees of the organization.


MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.


REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.


CERTIFICATES, LICENSES, REGISTRATIONS

All employees in this position must obtain and maintain current CPR & First Aid Training Card.


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is frequently required to sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stoop, kneel, crouch or crawl.


The employee constantly lifts and/or moves up to 10 pounds and must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to adjust focus.



WORKING CONDITIONS


ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee frequently works in outside weather conditions. The employee occasionally works near moving mechanical parts.


The noise level in the work environment is usually moderate to loud.


INTERACTION

While performing the duties of this job, the employee will interact frequently with the adult members and apartment guests, as well as the children of members and apartment guests. This employee will also interact frequently with the membership services, front desk staff, catering staff and beach crew members, as well as occasional interaction with the housekeeping and engineering staffs. The employee must have the ability to communicate and work effectively with both internal and external customers mentioned.


SCHEDULING

This company operates seven days a week, 24 hours a day. Shifts will generally be rotated unless you were hired for a specific shift, as much as possible to be fair to everyone. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. In addition, it should be understood that business needs determine the amount of hours that you work.


LJBTC INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.