Clinic Director

4 weeks ago

Duluth, United States Twin Ports Dermatology Full time
Job DescriptionJob DescriptionSalary:

Twin Ports Dermatology is seeking a dynamic and experienced Clinic Director to oversee the daily operations of all clinic locations. This individual with be responsible for managing staff, ensuring high-quality patient care, and implementing initiatives that enhance clinic operations and overall patient satisfaction. Our ideal candidate will have a strong background in healthcare administration, exceptional leadership skills and a passion for delivering a high-caliber patient experience.


Key Responsibilities

  • Oversee day-to-day operations of the clinic, ensuring smooth workflow and efficient patient care delivery.
  • Serve as the primary point of contact for patient inquiries, complaints, and escalations, ensuring timely resolution and exceptional customer service.
  • Act as main point of contact for healthcare providers, facility vendors and community partners.
  • Hire, train, and supervise clinic staff, including multiple departments at multiple clinic locations.
  • Ensure each practice location complies with all state, federal and local laws and regulations.
  • Manage credentialing process for all certified healthcare providers and staff.
  • Work closely with Marketing Manager on department deliverables
  • Partner with human resources and finance personnel to execute function initiatives.
  • Foster a positive and collaborative work environment that promotes teamwork, professional growth and employee engagement.


Qualifications

  • Education in healthcare, business administration or related field or equivalent work experience.
  • 5+ years of experience in healthcare management, effectively managing a clinic, network of clinics or large department(s) within a hospital.
  • Experience managing a large team with demonstrated success in leading people.
  • Strong understanding of healthcare regulations, compliance requirements and industry standards.
  • Experience related to patient registration, scheduling, or related medical field work.
  • Deep understanding of business practices and principles.
  • Excellent communication and interpersonal skills.
  • Organized, with a keen attention to detail and excellent time-management skills.
  • Strong analytical and problem-solving skills with proven success in sound decision-making.
  • Ability to adapt to a dynamic work environment with shifting and competing priorities.
  • High level of professionalism and sensitivity to handling confidential information and HIPAA compliance
  • Professional phone and email etiquette.
  • Proficiency in Microsoft Office and healthcare management software.
  • Available full-time, Monday-Friday, 8:00 a.m. – 5:00 p.m.
  • Valid driver’s license to operate company vehicle.

 

Benefits Offered:

  • Medical, dental, vision, and life insurance.
  • Health Savings Account
  • Short-term and long-term disability insurance
  • 401(k) with company match
  • PTO and paid holidays
  • Select product and service discounts

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