Telecommunications Customer Service Representative

3 weeks ago

Greenacres City, United States Mako Consultants Full time
Job DescriptionJob Description

Mako is actively on the hunt for goal-driven self-starters that are coachable, hard workers, and have an impeccable student mentality, so they can join our team as Telecommunications Customer Service Representatives and advance their careers.

 

We are one of the fastest-growing consulting firms in the area, so we need a self-motivated Telecommunications Customer Service Representative that will provide relevant telecommunications product and service information available to customers in the area, resolve complaints and questions, and assist in the order and sign-up process. With superior communication skills, ingenuity, and a solution-oriented mindset, we dominate the market and execute one-of-a-kind campaigns that result in complete customer satisfaction and leave our clients wanting more. 

 

To achieve this level of high performance, we know it all starts from the top-down. This is why we have open-door policies in place, conduct daily training sessions, and provide you with a reliable mentor to assist in ongoing leadership development and advancement opportunities. As a result, every day holds the opportunity to become 1% better.

 

Telecommunications Customer Service Representative Responsibilities:

  • Meet and communicate with customers daily to provide relevant product and service information, document complaints and questions, and process order requests
  • Quickly qualify and build rapport with potential new customers to establish open lines of communication and trust
  • Maintain a positive and empathetic demeanor towards customers at all times
  • Respond promptly to customer complaints and provide timely, effective solutions to maintain superior customer satisfaction levels
  • Become an expert in our product and service knowledge and stay up-to-date with the latest industry trends
  • Keep an accurate record of orders, escalation requests, comments, and complaints and file accordingly
  • Demonstrate enthusiasm and excitement while establishing and maintaining a supportive, positive environment for all team members
 

Telecommunications Customer Service Representative Requirements:

  • At least 1-2 years of experience in a customer service, sales, or client-facing position
  • Natural communicator with the ability to build rapport and establish trust in a fast-paced setting
  • Ability to stay calm and maintain a solution-oriented mindset when working through challenging situations 
  • Positive attitude with a confident demeanor
  • Superior organization and time management skills with the ability to prioritize multiple projects, responsibilities, and requests
  • Driven by performance and always looking to improve continuously 

#LI-Onsite

Powered by JazzHR

0xj6B4nw2x

  • Customer Service Representative>

    4 weeks ago

    Greenacres, United States U-Haul Full time

    U-Haul - [Customer Service Representative] As a Customer Service Rep at U-Haul, you'll: Interface with U-Haul customers to identify what they are looking for; Educate customers on products and services, answering questions, and preparing rental invoices; Interact with guests in a friendly, fast, courteous and efficient manner...Hiring Immediately >>

  • Telecommunications Specialist

    2 months ago

    Salt Lake City, United States Forest Service Full time

    Summary The position is located with the Chief Information Office (CIO), Customer Service and Support, Asset Management, Telecommunications, Billing and Ordering unit of the Forest Service. The incumbent is responsible for advising individuals throughout the agency on information technology infrastructure, business applications, and information...

  • Entry Level Sales Representative

    1 week ago

    Greenacres City, United States New Palm Innovations Full time

    Job DescriptionJob DescriptionIf you seek a company that provides a supportive, long-term, and fun work environment, then New Palm Innovations may be your next career opportunity.  New Palm Innovations is a full-service sales and consulting firm that specializes in working with top telecommunications companies. At New Palm Innovations, our team is...

  • Verizon Customer Service Representative

    2 weeks ago

    Garden City, United States Reiff Management Solutions Full time

    Job DescriptionJob DescriptionThe consumer comes first within the customer service or hospitality industries and we wanted to take that mindset into every direction of our business and services. At Reiff Management Solutions, our Verizon Customer Service Representatives help the local neighborhoods by offering Verizon’s telecommunications products and...

  • Customer Service Representative

    4 weeks ago

    Oklahoma City, United States D3S Service Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insurancePaid time offVision insuranceLocation: 501 N Meridian Ave #108 Oklahoma City, OK 73107Position Type: Full-timeCompany Overview:D3S Service is a dynamic appliance repair company dedicated to providing exceptional products/services and ensuring customer satisfaction. We...

  • Customer Service Representative

    2 weeks ago

    Oklahoma City, United States D3S Service Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insurancePaid time offVision insuranceLocation: 501 N Meridian Ave #108 Oklahoma City, OK 73107Position Type: Full-timeCompany Overview:D3S Service is a dynamic appliance repair company dedicated to providing exceptional products/services and ensuring customer satisfaction. We...

  • Customer Service Representative

    4 weeks ago

    League City, United States Weeks Service Company Full time

    Weeks Service Company is growing again! We are seeking a highly skilled Customer Service Representative to join our team at our League City, TX location. Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our...

  • AT&T Sales Associate

    4 weeks ago

    Greenacres City, United States Mako Consultants Full time

    Job DescriptionJob DescriptionMako is seeking a tenacious AT&T Sales Associate to join our dynamic team! We are a rapidly growing sales firm in the West Palm Beach area that works alongside prominent clients in the telecommunications industry including AT&T. Our goal is to connect customers to our clients' efficient and reliable networks, offering...

  • Customer Service Representative

    4 weeks ago

    Oklahoma City, United States Insight Global Full time

    Position: Healthcare Customer Service Rep Openings: 1 Location: Fully onsite inOklahoma City, OK Duration: 9-month contract to hire Shift: Night shift (10:00PM-6:00AM, weekend/holiday work required as needed) Must haves: Customer Service Experience Compassion/Strong Work Ethic Good Job Longevity Great communication skills Ability to work weekends and...

  • Customer Service Representative

    1 week ago

    Oklahoma City, United States Insight Global Full time

    Position: Healthcare Customer Service Rep Openings: 1 Location: Fully onsite inOklahoma City, OK Duration: 9-month contract to hire Shift: Night shift (10:00PM-6:00AM, weekend/holiday work required as needed) Must haves: Customer Service Experience Compassion/Strong Work Ethic Good Job Longevity Great communication skills Ability to work weekends and...

  • Customer Service Representative

    4 weeks ago

    Oklahoma City, United States Insight Global Full time

    Position: Healthcare Customer Service RepOpenings: 1Location: Fully onsite in Oklahoma City, OK Duration: 9-month contract to hireShift: Night shift (10:00PM-6:00AM, weekend/holiday work required as needed) Must haves:Customer Service ExperienceCompassion/Strong Work EthicGood Job Longevity Great communication skillsAbility to work weekends and holidays when...

  • Customer Service Representative

    4 weeks ago

    Oklahoma City, United States Insight Global Full time

    Position: Healthcare Customer Service RepOpenings: 1Location: Fully onsite in Oklahoma City, OK Duration: 9-month contract to hireShift: Night shift (10:00PM-6:00AM, weekend/holiday work required as needed) Must haves:Customer Service ExperienceCompassion/Strong Work EthicGood Job Longevity Great communication skillsAbility to work weekends and holidays when...

  • Customer Service Representative

    4 weeks ago

    Oklahoma City, United States Insight Global Full time

    Position: Healthcare Customer Service RepOpenings: 1Location: Fully onsite in Oklahoma City, OK Duration: 9-month contract to hireShift: Night shift (10:00PM-6:00AM, weekend/holiday work required as needed) Must haves:Customer Service ExperienceCompassion/Strong Work EthicGood Job Longevity Great communication skillsAbility to work weekends and holidays when...

  • Customer Service Representative

    1 week ago

    Oklahoma City, United States Insight Global Full time

    Position: Healthcare Customer Service RepOpenings: 1Location: Fully onsite in Oklahoma City, OK Duration: 9-month contract to hireShift: Night shift (10:00PM-6:00AM, weekend/holiday work required as needed) Must haves:Customer Service ExperienceCompassion/Strong Work EthicGood Job Longevity Great communication skillsAbility to work weekends and holidays when...

  • Customer Service Representative

    2 weeks ago

    Oklahoma City, United States Insight Global Full time

    Position: Healthcare Customer Service RepOpenings: 1Location: Fully onsite in Oklahoma City, OK Duration: 9-month contract to hireShift: Night shift (10:00PM-6:00AM, weekend/holiday work required as needed) Must haves:Customer Service ExperienceCompassion/Strong Work EthicGood Job Longevity Great communication skillsAbility to work weekends and holidays when...

  • Account Manager, Telecommunications

    3 days ago

    Kansas City, United States A.C.E. Executives Full time

    Job DescriptionJob DescriptionA.C.E. Executives is looking for our next entry level Telecommunications Account Manager to join our rapidly expanding Customer Service and Sales Team in the Kansas City area! We are seeking a goal-oriented, determined, and self-starting individual who can add to our team and the overall growth of the company. Being trained in a...

  • Customer Service Representative

    3 weeks ago

    National City, United States Community Financial Service Centers Full time

    Position Title Customer Service Representative Basic Function Provide exceptional customer service by accurately conducting customer transactions, meeting the needs and exceeding the expectations of customers, while protecting the business interests of the Company and working in accordance with established policies and procedures. Essential Responsibilities ...

  • Customer Service Representative

    1 week ago

    National City, United States Community Financial Service Centers Full time

    Position Title Customer Service Representative Basic Function Provide exceptional customer service by accurately conducting customer transactions, meeting the needs and exceeding the expectations of customers, while protecting the business interests of the Company and working in accordance with established policies and procedures. Essential Responsibilities ...

  • Telecommunications Engineer

    4 weeks ago

    Oklahoma City, United States Xyant Services Full time

    Role: Senior Telecom Analyst / Engineer Type: Long Term Contract Location: Oklahoma City, OK Job Description: Responsible for the assessment, planning, and design of Telecommunication maintenance and appropriate capital projects which construct or reconfigure telecommunication facilities including voice, LAN, WAN, wireless, Internet, video, fiber, etc....

  • Sales Representative

    2 months ago

    Phenix City, United States Alfa Insurance Sales Representative Full time

    Job DescriptionJob DescriptionBenefits/PerksAnnual incentive reward trip for top performers to beautiful destinations in the southeastOpportunity for annual performance bonusDiscounts on your auto insurance (underwriting approval required)Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,Paid time off bank including 3...