Operations Manager

2 months ago

Millsboro, United States Service Today Full time
Job DescriptionJob Description

OPERATIONS MANAGER at SERVICE TODAY / Federalsburg MD

Plumbing, Electrical & HVAC

The Operations Manager oversees all personnel and activity pertaining to Service Today Inc. Plumbing, Air and Electric’s tactical Procurement, Warehouse Operations, Fleet Maintenance and Facility Management. Forward thinking approach in talent assessment and development to support multi-trade and multi-location operations poised for steep growth. Drive efficiencies in operational performance with a focus on continuous improvement. Deliver great customer service to each Business Unit and manage costs within budgetary guidelines. Develop strong cross-functional partnerships within each Business Unit.

Responsibilities of the Operations Manager include but are not limited to:

Procurement

· Management and Governance of the Purchase-to-Pay process to ensure separation of duties and process integrity.

· Spend management to ensure spending is directed to the preferred vendors as detailed in the Enterprise Sourcing strategy.

· Maintenance of vendor Price Lists in Service Titan to ensure pricing is updated and any price increases are approved by the Operations leadership team.

· Ensure timely placement of POs for large equipment orders, special purchases and supply house orders to support business needs.

· Ensure Warranty process is strictly adhered to maximize cash flow and timely credits on claims

Warehouse

  • Define and document SOPs to ensure day-to-day warehouse activities are compliant with LTP standards and best-in-class for category.
  • Implement onboarding Service Titan & Sage Intaact Inventory & Purchasing work flows as required for greenfield expansion.
  • Monitor material usage as a percent of revenue in accordance with established P&L budgetary guidelines per entity and implement improvement action plans to achieve company goals and objectives.
  • Define optimal warehouse and truck stock by entity to include min/max to eliminate out of stocks and streamline replenishment process.
  • Ensure warehouse and truck physical inventory processes adherence, report outcomes and ensure variances are contained within established guidelines.
  • Collaborate with branch management to provide SKU rationalization for materials sourced and manage parts database ensuring accuracy for new and existing materials.
  • Collaborate with branch management to define the process for technician supply house purchasing program and provide visibility to materials purchasing by category to the organization.

Fleet and Facilities

  • Ensure all technicians maintain Service Today Inc vehicle maintenance standards for recalls, scheduled maintenance, and any unplanned maintenance tasks.
  • Ensure all vehicle documentation is current and accessible.
  • Collaborate with Fleet Manager to ensure local branch adherence to LTP Fleet policies, P&L goals and procedures and future Fleet expansion needs.
  • Ensure terms and conditions of lease are met by tenant/landlord and ensure applicable contractors in place with regards to maintenance, cleanliness, landscaping and snow removal of each location.
  • Manage planning, pricing and execution of contractors for build-out, renovation and other projects as they arise.
  • Local policy management of the Enterprise programs for Uniforms and Hand Tools.

Essential Job Functions

  • Develop and maintain positive culture across branch operations of always servicing internal customers.
  • Other duties and ad hoc projects as assigned.

Working Environment / Physical Demands

  • Ability to lift and transport up to 50 lbs.

QUALIFICATIONS / ABILITIES

  • Strong communication skills; oral and written.
  • Sound business acumen ability to collaborate cross-functionally.
  • Expertise in Project Management.
  • Outstanding customer service skills and team-oriented perspective.
  • Proven leadership and communication skills at all levels in an organization.
  • Analytical Skills: review, interpret, draw conclusions and formulate proactive solutions.
  • Ability to solve complex business problems, develop appropriate action plans and manage resources.
  • Excellent organizational and follow-through skills; communication skills (oral and written), process improvement.
  • Excellent time management and ability to multi-task with high sense of urgency.

EXPERIENCE / EDUCATION

  • 5+ years of related operational and managerial experience required with documented/exceptional results.
  • Bachelor’s Degree preferred.
  • Proven track record of developing teams and implementing systems and processes.
  • Strong computer proficiency in MS Office suite, Service Titan and Sage InTacct applications required.

Benefits:

  • Competitive Dental, Vision, and Healthcare Plans
  • 401(k) matching
  • Short-Term and Long-Term Disability
  • Life Insurance
  • PTO
  • Paid Holidays
  • Employee Assistance Program (EAP)

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE

#ZR

  • **Operations Manager**

    8 hours ago

    Millsboro, Delaware, United States Arby's Full time

    We are seeking a highly motivated and experienced Assistant Manager to join our team at Arby's. As a key member of our management team, you will be responsible for leading and guiding our staff to ensure exceptional customer service and a positive work environment.The ideal candidate will have a proven track record of success in a fast-paced retail...

  • Maintenance Operations Manager

    11 hours ago

    Millsboro, Delaware, United States Mountaire Farms Full time

    About the RoleWe are seeking a highly skilled and experienced Maintenance Operations Manager to join our team at Mountaire Farms. As a key member of our maintenance team, you will be responsible for ensuring the successful execution of plant operations from a maintenance perspective.Key ResponsibilitiesManage the maintenance, repair, and improvement of...

  • Shop Operations Manager

    8 hours ago

    Millsboro, Delaware, United States Preston Automotive Group Full time

    **Job Summary**Preston Automotive Group is seeking an experienced and skilled Shop Operations Manager/Service Delivery Coordinator to oversee the daily operations of our shop and ensure the efficient and timely completion of all service tasks.**Key Responsibilities:****Supervise and Coordinate Shop Activities**: Oversee the daily operations of the shop,...

  • Waste Management Process Operator

    1 week ago

    Millsboro, Delaware, United States Mountaire Full time

    Position OverviewA Wastewater Level C Operator is responsible for managing and overseeing the operations of wastewater treatment processes. This role requires holding a Level I license, which may be in the process of certification; employment is contingent upon successfully passing the certification examination. Candidates should possess a minimum of one...

  • Accounting Manager

    3 weeks ago

    Millsboro, United States Mountaire Farms Full time

    Job Description Primary PurposeThis job will ensure Specific concentrations of Accounts managed are processed in a timely manner and in accordance with Mountaire policies and procedures. He/She is responsible for managing and developing a team with expertise and skill in assigned area of concentration. This job will handle the daily and monthly accounting...

  • Accounting Manager

    3 weeks ago

    Millsboro, United States The Judge Group Full time

    Job Description Primary PurposeThis job will ensure Specific concentrations of Accounts managed are processed in a timely manner and in accordance with Mountaire policies and procedures. He/She is responsible for managing and developing a team with expertise and skill in assigned area of concentration. This job will handle the daily and monthly accounting...

  • Accounting Manager

    1 month ago

    Millsboro, United States Mountaire Farms Full time

    Job Description Primary Purpose This job will ensure Specific concentrations of Accounts managed are processed in a timely manner and in accordance with Mountaire policies and procedures. He/She is responsible for managing and developing a team with expertise and skill in assigned area of concentration. This job will handle the daily and monthly...

  • Water Operator

    3 weeks ago

    Millsboro, United States Mountaire Farms Full time

    Job Description Primary PurposeAble to operate a shift unassisted and have the ability to rebuild equipment. A Water Operator Lvl B possesses a Water Operator license and 1 - 2 endorsements. Endorsements required for Millsboro include Distribution, Disinfection, Chemical Feed and Filtration. Will have 1 - 3 years of acceptable operating experience. Operates...

  • Water Operator

    1 week ago

    Millsboro, United States Mountaire Farms Full time

    Job Description Primary PurposeA Water Operator Lvl C possesses a Water Operator license (May be in the process of certification; employment is conditional on passing the certification test.) Will have at least 1 year of acceptable operating experience. Operates mostly under supervision. Day Shift - 7am - 3:30pmMajor Duties & Responsibilities Supervised...

  • Water Operator

    1 week ago

    Millsboro, United States Mountaire Farms Full time

    Job Description Primary PurposeAble to operate a shift unassisted and have the ability to rebuild equipment. A Water Operator Lvl B possesses a Water Operator license and 1 - 2 endorsements. Endorsements required for Millsboro include Distribution, Disinfection, Chemical Feed and Filtration. Will have 1 - 3 years of acceptable operating experience. Operates...

  • Water Operator

    3 weeks ago

    Millsboro, United States Mountaire Farms Full time

    Job Description Primary PurposeUnderstands most of the overall operations; should be able to rebuild all equipment. A Water Operator Lvl A possesses a Water Operator license and 3 endorsements. Endorsements required for Millsboro include Distribution, Disinfection, Chemical Feed and Filtration. Will have at least 3 - 5 years of acceptable operating...

  • Water Operator

    1 week ago

    Millsboro, United States Mountaire Farms Full time

    Job Description Primary PurposeUnderstands most of the overall operations; should be able to rebuild all equipment. A Water Operator Lvl A possesses a Water Operator license and 3 endorsements. Endorsements required for Millsboro include Distribution, Disinfection, Chemical Feed and Filtration. Will have at least 3 - 5 years of acceptable operating...

  • Water Operator

    1 month ago

    Millsboro, Delaware, United States Mountaire Farms Full time

    Primary PurposeAble to operate a shift unassisted and have the ability to rebuild equipment. A Water Operator Lvl B possesses a Water Operator license and 1 - 2 endorsements. Endorsements required for Millsboro include Distribution, Disinfection, Chemical Feed and Filtration. Will have 1 - 3 years of acceptable operating experience. Operates mostly under...

  • Water Operator

    1 month ago

    Millsboro, United States Mountaire Farms Full time

    Primary Purpose Able to operate a shift unassisted and have the ability to rebuild equipment. A Water Operator Lvl B possesses a Water Operator license and 1 - 2 endorsements. Endorsements required for Millsboro include Distribution, Disinfection, Chemical Feed and Filtration. Will have 1 - 3 years of acceptable operating experience. Operates mostly under...

  • Water Operator

    1 week ago

    Millsboro, United States Mountaire Farms Full time

    Primary Purpose Able to operate a shift unassisted and have the ability to rebuild equipment. A Water Operator Lvl B possesses a Water Operator license and 1 - 2 endorsements. Endorsements required for Millsboro include Distribution, Disinfection, Chemical Feed and Filtration. Will have 1 - 3 years of acceptable operating experience. Operates mostly under...

  • Water Operator

    1 week ago

    Millsboro, United States Mountaire Farms Full time

    Primary Purpose A Water Operator Lvl C possesses a Water Operator license (May be in the process of certification; employment is conditional on passing the certification test.)  Will have at least 1 year of acceptable operating experience. Operates mostly under supervision. Day Shift - 7am - 3:30pm Major Duties & Responsibilities Supervised operation of...

  • Water Operator

    1 month ago

    Millsboro, Delaware, United States Mountaire Farms Full time

    Primary PurposeUnderstands most of the overall operations; should be able to rebuild all equipment. A Water Operator Lvl A possesses a Water Operator license and 3 endorsements. Endorsements required for Millsboro include Distribution, Disinfection, Chemical Feed and Filtration. Will have at least 3 - 5 years of acceptable operating experience. 2nd or 3rd...

  • Water Operator

    1 month ago

    Millsboro, United States Mountaire Farms Full time

    Primary Purpose Understands most of the overall operations; should be able to rebuild all equipment. A Water Operator Lvl A possesses a Water Operator license and 3 endorsements. Endorsements required for Millsboro include Distribution, Disinfection, Chemical Feed and Filtration. Will have at least 3 - 5 years of acceptable operating experience. 2nd or 3rd...

  • Water Operator

    1 week ago

    Millsboro, United States Mountaire Farms Full time

    Primary Purpose Understands most of the overall operations; should be able to rebuild all equipment. A Water Operator Lvl A possesses a Water Operator license and 3 endorsements. Endorsements required for Millsboro include Distribution, Disinfection, Chemical Feed and Filtration. Will have at least 3 - 5 years of acceptable operating experience. 3rd Shift -...

  • Director of Operations

    2 months ago

    Millsboro, United States Chick-fil-A Restaurants Full time

    POSITION KEY RESPONSIBILITIESLeadership and People Development: Develop and influence people as the primary focusBusiness Operations: Maintain an organization-wide vision and business plan with the Executive Director Performance Management: Hold all team members and leadership accountable to Chick-fil-A standardsGuest Experience: Maintain speed of service,...