Receptionist

1 month ago

Fitchburg, United States The Arc of Opportunity Full time
Job DescriptionJob Description

Position Summary: The Arc of Opportunity seeks a receptionist to join our team. This position reports to the Vice President of Human Resources and plays a crucial role in providing exceptional customer service and administrative support to our organization. The ideal candidate will be well-organized with strong attention to detail, great communication skills, and a friendly demeanor.

Schedule: Monday-Friday 7:30am-3:30pm (40 hr/week)


Responsibilities:
  • Greet visitors warmly and assist with inquiries for a welcoming front desk environment.
  • Ensure all visitors sign in and receive a Visitor lanyard as per company procedures.
  • Answer and direct incoming calls promptly with courtesy and professionalism.
  • Handle incoming and outgoing mail efficiently, sorting and distributing them as needed.
  • Maintain a clean reception area and conference rooms demonstrating attention to detail.
  • Assist with clerical tasks such as filing, copying, and data entry to support HR operations.
  • Monitor office supply inventories and places orders as needed to ensure adequate levels.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Collaborate with colleagues and other departments in support of the organization mission.
  • Communicate effectively to provide accurate information and assistance as needed.
  • Demonstrate a willingness to learn and take on additional responsibilities as a team player.
  • Assist Human Resources and other departments as assigned by the Vice President of HR.
  • Other duties as assigned.
Qualifications:
  • Ability to communicate effectively both verbally and in writing.
  • Strong interpersonal skills, adaptability, and professionalism
  • Dress and present oneself professionally as the “face” of the organization.
  • One or more years’ experience as a receptionist
  • Positive attitude in everyday interactions and problem solving.
  • Computer skills including Word, Excel, and basic internet research.
  • Ability to understand, retain and appropriately implement verbal and written instructions.
  • Intermittent standing, walking, sitting, carrying, bending, and reaching.

For full time employees a comprehensive benefits package is available including vacation and sick leave, paid holidays, health, dental, life, disability, and 401K. Advancement opportunities.

The Arc is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

When an applicant with a disability needs an accommodation to have an equal opportunity to apply and/or interview for a job, they may request it orally or in writing through the VP of Human Resources.

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