Business Process Consultant

3 weeks ago


Dulles, United States Node.Digital Full time
Job DescriptionJob Description

Business Process Consultant

Location: Dulles, VA

Must have Public Trust Clearance

Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment including introducing new cyber capabilities to address emerging threats.

Node is seeking a Business Process Consultant to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment.

Responsibilities:

• Lead & collaborate with customers in their efforts to take advantage of the ServiceNow platform to improve their ITSM and ITIL processes

• Be a key member of an overall engagement team focused on delivering customer outcomes

• Lead customer design workshops

• Guiding customers in defining and refining business requirements for functional aspects of the solution • Drafting user stories, their acceptance criteria, testing strategy, and knowledge transfer while supporting customers in reviewing and approving them

• Managing and communicating ITSM process and business requirements to the delivery team to ensure that the proposed solutions meet customer expectations

• Contribute towards continuous improvement of leading practices

• Growing and mentoring other members of ServiceNow and the partner ecosystem

Requirements

Required Skills:

• Must be a US Citizen

• Must be able to obtain DHS program suitability prior to starting employment

• Must be able to obtain a TS/SCI Clearance

6+ years of directly relevant experience

• 2+ years of experience with the ServiceNow platform supporting ITSM and ITIL process flow development and tuning

Significant consulting experience within complex, global organizations with the ability to influence and consult in an ITIL / ITSM Services environment.

• Experience in defining and deploying future-state ITSM processes and in identifying solutions from a people, process, and technology perspective

• Excellent communication and presentation skills

• Experience in analyzing and recommending ITSM strategies based on business priorities

• Excellent interpersonal skills, customer-centric attitude, and experience working with a diverse team

• Strong problem-solving and analytical skills with an aptitude and passion for learning new technologies

• Familiarity with the ServiceNow platform, including the development of customizations beyond out-of-box

• Strong documentation and technical writing experience.

Desired Skills:

• Experience with Scaled Agile Framework (SAFe) knowledge and experience

• Experience with collaboration tools including MS Teams, MS Outlook, MS SharePoint, Atlassian Jira, Atlassian Confluence, and Atlassian Jira Align

Required Education:

Bachelor’s degree in Systems Engineering, Computer Science, Information Systems, or related technical field. Two years of related work experience may be substituted for each year of degree-level education.

Desired Certifications:

• Agile software development methodology certification (e.g. SCRUM Master)

Company Overview:

Node.Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact.

Our Core Values help us in our mission. They include:

OUR CORE VALUES

Identifying the~RIGHT PEOPLE~and developing them to their full capabilities

Our customer’s “Mission” is our “Mission”. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partner

We believe in~SIMPLIFYING~complex problems with a relentless focus on agile delivery excellence

Our mantra is “~Simple*Secure*Speed~” in the delivery of innovative services and solutions.

Benefits

We are proud to offer competitive compensation and benefits packages to include:

  • Medical
  • Dental
  • Vision
  • Basic Life
  • Long-Term Disability
  • Health Saving Account
  • 401K
  • Three weeks of PTO
  • 10 Paid Holidays
  • Pre-Approved Online Training


  • Dulles District, Virginia, United States Node.Digital Full time

    Business Process Consultant Location: Dulles, VA Must have Public Trust Clearance Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment including introducing new cyber capabilities to address emerging threats. Node is seeking a...

  • Systems Engineer

    3 weeks ago


    Dulles, United States Solutions³ LLC Full time

    Job DescriptionJob DescriptionTitle: Systems Engineer - Senior II (Start Date TBD - Pipeline Position)Description:Solutions³ LLC is supporting our prime contractor and their U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing...

  • Systems Engineer

    2 weeks ago


    Dulles, United States Solutions³ LLC Full time

    Job DescriptionJob DescriptionTitle: Systems Engineer - Senior II (Start Date TBD - Pipeline Position)Description:Solutions³ LLC is supporting our prime contractor and their U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing...

  • Systems Engineer

    3 weeks ago


    Dulles, United States Avid Technology Professionals, LLC Full time

    Responsibilities: Lead & collaborate with customers in their efforts to take advantage of the ServiceNow platform to improve their ITSM and ITIL processes Be a key member of an overall engagement team focused on delivering customer outcomes Lead customer design workshops Guiding customers in defining and refining business requirement for functional aspects...


  • Dulles, United States ABBTECH Professional Resources Full time

    This program requires US Citizenship Clearance Preference: 1. CBP Full BI - 1st priority 2. Any DHS badge + DoD Top Secret - 2nd choice 3. DoD Top Secret + willingness to get CBP clearance - 3rd choice (it can take 45 days to 6 months to obtain a CBP clearance – work can only begin once the clearance is fully adjudicated) Position...

  • Systems Engineer

    6 days ago


    Dulles, United States Avid Technology Professionals Full time

    Responsibilities:Lead & collaborate with customers in their efforts to take advantage of the ServiceNow platform to improve their ITSM and ITIL processesBe a key member of an overall engagement team focused on delivering customer outcomesLead customer design workshopsGuiding customers in defining and refining business requirement for functional aspects of...

  • Jr. Software Tester

    4 weeks ago


    Dulles, United States IT Excel Full time

    Title Jr. Validation Engineer/QA Analyst/ Jr. QA Tester/Business Analyst/BADescription WE ARE LOOKING FOR FRESH GRADUATES FOR QA and Validation POSITIONS. Employment BenefitsCompetitive Base Salary Base Pay of $ $58 000 / Yr with periodic reviews (usually every 6 months) and increments.I.T. EXCEL is an E-VERIFIED Company.I.T. Excel is a new breed of service...


  • Dulles, United States Verigent Full time

    Sales Professional to contribute to growth of multiple 8(a) ANC companies owned by a common parent: promoting business growth within the Federal Government marketplace through the application of unique ANC 8(a) contracting benefits and the leveraging of our existing corporate experience possessed by our family of subsidiaries; Develop subcontracting...


  • Dulles, United States Southland Industries Full time

    The Accounts Payable Specialist primarily ensures accurate and timely processing of assigned financial transactions which may include accounts payable, payroll, and any other transactions as required of the business. Supports tracking of purchase ord Accounts Payable, Specialist, Accounting, Processing, Construction


  • Dulles, VA, United States ABBTECH Professional Resources Full time

    This program requires US Citizenship Clearance Preference: 1. CBP Full BI - 1st priority 2. Any DHS badge + DoD Top Secret - 2nd choice 3. DoD Top Secret + willingness to get CBP clearance - 3rd choice (it can take 45 days to 6 months to obtain a CBP clearance – work can only begin once the clearance is fully adjudicated) Position...


  • Dulles, VA, United States ABBTECH Professional Resources Full time

    This program requires US Citizenship Clearance Preference: 1. CBP Full BI - 1st priority 2. Any DHS badge + DoD Top Secret - 2nd choice 3. DoD Top Secret + willingness to get CBP clearance - 3rd choice (it can take 45 days to 6 months to obtain a CBP clearance - work can only begin once the clearance is fully adjudicated) Position...

  • HR Manager

    7 days ago


    Dulles, United States Strad Solutions Full time

    Develop and implement HR strategies and initiatives aligned with the overall business strategy - Bridge management and employee relations by addressing demands, grievances or other issues - Manage the recruitment and selection process - Support current and future business needs through the development, engagement, motivation and preservation of human...

  • Software Engineer

    3 weeks ago


    Dulles, United States Getzolutions, LLC Full time

    Job DescriptionJob DescriptionDescription: Seeking a Full Stack Software Engineer who will build web applications utilizing Java and the Spring Framework, such as Spring Data or Spring Boot.  Required Skills • Demonstrated experience building web applications utilizing Java, and the Spring Framework, such as Spring Data or Spring Boot • Demonstrated...

  • Servicenow Developer

    14 hours ago


    Dulles, United States Super Systems Inc Full time

    This role will be 100% remote in the DMV area. Must be able to come onsite to Dulles, VA for ONLY the first day for security briefing/onboarding/ training. **Responsibilities**: - Assists with the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment - Assist with the design,...

  • Zone Manager

    3 weeks ago


    Dulles, United States Paradies Lagardère Travel Retail Full time

    POSITION SUMMARY:  Zone Managers are leaders that drive sales, service, and operational excellence in the Location. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life. A Zone Manager will perform some coaching/training functions, direct the execution of merchandising standards and...

  • Data ScienceIntern

    3 weeks ago


    Dulles, United States ATPCO Full time

    Company DescriptionATPCO is the foundation of flight shopping, providing pricing and retailing data, tools, and services to 500+ airlines, global distribution systems, sales channels, and technology companies. ATPCO links the entire airline community together, collaborating to develop industry standards for airline distribution and end-to-end technology...

  • Bartender Non-Tipped

    2 weeks ago


    Dulles, United States Sodexo S A Full time

    Job Description Location Name: VIRGIN ATLANTIC AIRWAYS CLUBHOUSE - 57387001 Location ID: 57387001 Location: VIRGIN ATLANTIC AIRWAYS CLUBHOUSE - 57387001 Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your...


  • Dulles, United States CYBER CODE MASTERS LLC Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingHealth insurance Responsibilities Include: Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements and developing user stories Leading and collaborating within Agile Scrum teams as an Agile Release Train (ART) lead responsible...


  • Dulles, United States Latitude, Inc. Full time

    Job DescriptionJob DescriptionThis position is looking for someone who has 1-3 years of Federal Acquisition Regulations (FAR) experience along with 2-3 years of procurement experience. This is a 6-month contract-to-hire position that is looking to pay between $24-$30/hr. This position requires US citizenship and someone who is able to go onsite to Dulles,...

  • ServiceNow Developer

    3 weeks ago


    Dulles, United States Node.Digital Full time

    Job DescriptionJob DescriptionServiceNow DeveloperLocation: Dulles, VAMust have an active Secret Security ClearanceNode is supporting a proprietary customer contract. Node is delivering technical support to customer management and providing technical services to enable customer mission accomplishment. In support of the customer’s strategic direction, Node...