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Director of Integrated Care
2 months ago
About the Community Economic Defense Project (CEDP) & CED Law
Our mission
We partner with low-income and working people to build economic and racial equity. We do this by confronting economic abuse and investing in community wealth. We use an ever-evolving set of legal, economic and advocacy tools to challenge and dismantle unjust systems, building quickly towards a world where all people have what they need to live and thrive.
Our Organization
The Community Economic Defense Project (CEDP) is a Colorado-based nonprofit. Launched in 2020 as the COVID-19 Eviction Defense Project, our organization was formed to keep our neighbors housed during the pandemic. Working with clients, we built a “one-stop-shop” approach to eviction, foreclosure, and homelessness prevention that centers the legal and financial needs of housing-insecure families and uses a variety of tools to keep them housed.
Our team now serves more than 1,000 people per month, bringing together housing lawyers, economists, data analysts, policy-experts, organizers, and technologists to serve our clients. In the previous two years, we have distributed more than $100 million in aid and served more than 40,000 Coloradans. We have also contributed to the passage of major legislation to prevent eviction, stop economic abuse, and make credit and life-saving medication cheaper. CEDP’s model has been cited as a best practice by White House, HUD, the Urban Institute, and in the media.
Building on our work to stop evictions, CEDP has further expanded its integrated services model to include disaster response, predatory towing, debt collection, benefit access & navigation, long-term rental assistance, and homelessness response. Similar to CEDP’s work on rental housing, these efforts offer a continuum of care that includes navigation and advisory services, targeted payments, legal support, and the ability to participate in advocacy.
More about the Director of Integrated Care:
We are looking for a Director of Integrated Care to lead our Benefit Enrollment and Intake & Dispatch teams. CEDP’s Benefit Enrollment program launched this year to assist eligible clients in accessing a broader range of public benefits, including federal disability income support, SNAP, AND, OAP, Medicaid, and digital equity benefits. We understand the challenges individuals face in securing benefits and are committed to improving the success rate of applications and appeals. Our Intake & Dispatch team plays a crucial role in assisting individuals and families at risk of homelessness in accessing rental assistance and other services, both at CEDP and in the community. This team conducts intake assessments, determines program eligibility, connects clients to services, and prepares cases to be assigned to a CEDP program.
This role involves developing and implementing strategies to deliver high-quality client services, with a focus on addressing homelessness and housing instability. The ideal candidate is highly organized, flexible, empathetic, and effective in communication, particularly with diverse populations and community members. They should also excel in motivating staff and demonstrating a strong commitment to supporting individuals and families.
In this role you will:
- Lead and supervise the Benefit Enrollment and Intake/Dispatch teams through a people- and client-centric approach.
- Support the integration of intake and service connection across the broad range of programs CEDP offers
- Support the continued growth of our Benefit Enrollment work, including building partnerships, identifying benefit areas to expand into, and launching new services
- Directly supervise managers who oversee a team of dedicated professionals, providing guidance, support, and mentoring to ensure high-quality service delivery and client outcomes.
- Develop and implement policies and procedures to ensure compliance with relevant regulations required by our grants.
- Conduct ongoing assessment and evaluation of programs, identifying areas for improvement and implementing appropriate changes.
- Support the Head of Integrated Care & Strategy to provide timely and comprehensive reports to our various stakeholders and funders.
Position Requirements:
- 5+ years of experience leading high-performing teams, with the ability to mentor and develop team members to reach their full potential.
- Experience and knowledge with public benefit enrollment processes is preferred.
- Direct service experience working with individuals from a variety of backgrounds that face socioeconomic barriers.
- Ability to work a hybrid schedule that includes a minimum of three days per week in office and community work.
- A creative, self-driven attitude and proven ability to build something new from scratch.
- A background working with diverse communities and a diverse set of stakeholders, and a passion for challenging systems of racial and economic inequity.
- Demonstrated ability to develop and implement strategic plans, manage budgets, and achieve program goals.
- Ability to inspire and motivate a team, fostering a positive and inclusive work environment.
Additional Details:
- Candidates must reside in Colorado, ideally within the greater Denver Metro area. The position includes competitive pay, flexible time off, benefits package (including medical, dental, vision), and 401k.
- A competitive salary of $83,000 a year
- Applications will be reviewed on a rolling basis but must be received by September 15, 2024
- The estimated time to complete the recruitment process will be by Sep 28, 2024
- As in-person (hybrid) work is required, all employees at CEDP & CED Law are expected to maintain current vaccination status in keeping with CDC recommendations.
- CEDP is an equal opportunity employer, committed to creating an inclusive environment for all employees. Employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.
