![Embassy Suites by Hilton Newark Wilmington South](https://media.trabajo.org/img/noimg.jpg)
Hotel Front Desk Clerk
4 days ago
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
- Handle customer complaints as necessary
- Work with the housekeeping staff to ensure rooms are ready for new guests
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- High school graduate, GED recipient, or equivalent
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
- Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
- Comfortable taking telephone calls and mitigating stressful situations
- Has previous experience or working knowledge of Microsoft Office and reservation management systems
Across from the University of Delaware, this all-suite hotel offers spacious 2-room suites, along with many free and modern amenities, including free WIFI, evening reception, and free parking.
The Embassy Suites Newark-Wilmington/South is conveniently located near motorway I-95, which provides easy access to popular area sites such as Delaware Park Racetrack and Casino. The Wilmington Riverfront area along with the Delaware Art Museum and a number of corporate offices are also nearby.
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