Assistant Branch Manager

2 months ago

Riverside, United States Navigant Credit Union Full time
Job DescriptionJob Description

ABOUT:

People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915.

Now at more than $3 billion in assets, Navigant Credit Union is among the largest credit unions in Rhode Island, yet still maintain our community-driven values.

Those values-and our belief in putting people first-are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News.

Our Core Values consist of "Leadership, Unity, Caring, and Integrity" are the guiding principles for our organization. They are the qualities and/or traits that we consider a high priority for Navigant Credit Union employees.

Our company prides itself on demonstrating community-based values and investing in our workforce, while exceeding member expectations. We offer tremendous opportunities for professional development, career advancement, and a best-in-class benefits package including a rich medical and dental plan, vision benefits, a robust 401(k) with a generous employer match, tuition reimbursement, competitive salaries, paid volunteer days, and opportunities to give back to the community.

If you believe you'd be a great fit, and are interested in joining our team, check out our open positions and apply today


ABOUT THE ROLE:

Responsible for coordinating the day-to-day operations of the branch in accordance with established policies and procedures. In conjunction with the Branch Manager, ensures all branch personnel deliver exceptional customer service, aligned with the Credit Union's core values and mission statement. Ensures sales and service programs and goals are communicated, met and improved. Acts as Branch Manager in his/her absence. Responds to questions and/or provides information upon request from members (internal & external). Processes requests/transactions as appropriate. Assists members and potential members in understanding and utilizing Credit Union products and services.

WHAT YOU WILL DO:

MAJOR RESPONSIBILITIES (in descending order of importance)

1. Ensures the branch is open and ready to conduct business each business day. Assigns various operational duties as appropriate, to Head Teller and/or MSR's. Ensures appropriate cash level is maintained and orders currency as needed. Ensures quality service standards are maintained. Assists in ensuring the branch is in compliance and that prescribed security controls are maintained. Audits are required to be conducted in conjunction with policies and procedures. May review and approve daily overdrafts and approve checks.

2. Performs all duties of a Member Service Representative including but not limited to: explaining savings and checking programs, opening new accounts. , IRA's CD's, approving checks, and dealing with members' problems and concerns.

3. Performs all duties of a Loan Officer. Takes loan applications, interviews member, provides disclosures, conducts credit checks, etc and ensures documentation is complete.

4. Assist in supervising, directing and controlling the activities of the Branch. Ensures a trained, motivated and professional staff capable of providing efficient and effective Branch services to the CU members. Interviews, schedules, trains, assign work; establishes performance expectations and monitors results. Recommends the discipline and/or discharge of subordinates, while maintaining required personnel documentation. Coaches and counsels staff, as necessary.

5. Utilizes tact and experienced-based knowledge to research and resolve member inquiries by explaining specific policies and products while representing the CU in a professional manner and maintaining positive member relations. Responds to member inquiries regarding discrepancies or problems with account. Conducts thorough research, determines corrective action and processes changes in accordance with established policies and procedures.

6. Provides accurate information to members regarding Credit Union services, products, policies and procedures. Analyzes member accounts in order to provide better services and deepen relationships. Cross sells and services members. Conducts outbound calls to members to follow up activate services sold and to develop new business and meet prescribed sales goals.. Coordinates with other CU departments as necessary. Refers members to departments/personnel providing specialized services as necessary.

7. Performs other branch, operational, sales and administrative duties, as assigned by the Branch Manager. Performs all duties of an MSR, Head Teller, Assistant Head Teller and/or Teller as needed.


QUALIFICATIONS:

Education

High school diploma or equivalent (GED) education required. AA degree/college coursework preferred.

Experience/Skills/Knowledge:

1. Minimum 3 years progressively responsible experience in branch operations, preferably as a Teller Supervisor and/or MSR.

2. Knowledge of teller, member service, and loan policies. Previous supervisory or Team Leader experience.

3. Excellent organizational, analytical and problem solving skills.

4. PC proficient, including Microsoft Office (Word, Excel, Outlook) and the Internet.

5. Excellent verbal, written, telephone and interpersonal communication skills. Must possess a service orientation and be willing to sell products and services.

6. Ability to manage multiple projects/priorities simultaneously in an effective manner.

7. Ability to function in a financial institution branch environment and utilize standard office equipment including but not limited to: fax, copier, telephone, etc. Frequent local driving required. Ability to lift 25lbs. or more (coin bags).



Job Posted by ApplicantPro

  • Branch Manager

    4 weeks ago

    Riverside, United States Beacon Roofing Full time

    Overview: Joining Beacon as a Branch Manager means becoming part of a values-driven organization. Our core principles guide everything we do: putting people first, prioritizing safety, doing what's right, taking pride in our work, continuously improving, and making significant strides towards a more sustainable future. Be part of BUILDing a better tomorrow...

  • Branch Manager of Engineering Geology

    24 hours ago

    Riverside, California, United States State Water Resources Control Board Full time

    Position Overview This announcement is for a re-advertised position. If you have previously submitted your application, it is currently under review, and there is no need to reapply. The Groundwater Protection Branch of the State Water Resources Control Board is seeking a qualified individual for the role of Supervising Engineering Geologist, who will take...

  • Assistant Manager

    2 weeks ago

    Riverside, California, United States Regional Finance Full time

    Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our...

  • Branch Manager

    4 weeks ago

    Riverside, CA, United States Beacon Roofing Full time

    Overview: Joining Beacon as a Branch Manager means becoming part of a values-driven organization. Our core principles guide everything we do: putting people first, prioritizing safety, doing what's right, taking pride in our work, continuously improving, and making significant strides towards a more sustainable future. Be part of BUILDing a better...

  • Branch Operations Leader

    5 days ago

    Riverside, California, United States Beacon Roofing Full time

    Overview:Joining Beacon as a Branch Operations Leader means becoming part of a values-driven organization.Our core principles guide everything we do: putting people first, prioritizing safety, doing what's right, taking pride in our work, continuously improving, and making significant strides towards a more sustainable future. Be part of BUILDing a better...

  • HVAC/R Branch Manager Light Commercial

    4 weeks ago

    Riverside, United States CoolSys Full time

    Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the...

  • Service Manager

    3 months ago

    Riverside, United States Hobart Service Full time

    Job DescriptionJob DescriptionCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,700 associates nationwide who serve as valued partners to our customers.  Our employees are dedicated to providing the best...

  • HVAC/R Branch Manager Light Commercial

    4 weeks ago

    Riverside, United States CoolSys Full time

    Job DescriptionOverview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves...

  • Wealth Management Advisor

    6 days ago

    Riverside, California, United States Wescom Credit Union Full time

    Please use Firefox or Chrome internet browser to complete this application Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening.We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience. Salary...

  • Assistant Manager

    1 week ago

    Riverside, United States Satellite Management Co. Full time $22 - $24

    Job DescriptionJob DescriptionPosition: Assistant Community Manager Department: OperationsReports to (Position): Community ManagerEmployment Classification: Non - ExemptGENERAL SUMMARY:The Assistant Community Manager works with the Community Manager to oversee the operational and financial aspects of a property. The Assistant Community Manager assists the...

  • Assistant Manager

    3 months ago

    Riverside, United States Sonic Full time

    There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You’ll assist the...

  • Senior Centralized Approval Manager

    6 days ago

    Riverside, California, United States Premier Financial Bancorp Full time

    Position OverviewThe Senior Centralized Approval Manager plays a crucial role in supporting various departments within Premier Financial Bancorp by overseeing and authorizing transactions that exceed predefined thresholds. This position is vital in mitigating financial risks that could hinder the organization’s objectives.Key ResponsibilitiesEvaluate and...

  • Counter Sales and Warehouse

    3 months ago

    Riverside, United States Transtar Industries Inc Full time

    Job DescriptionJob DescriptionPOSITION OVERVIEW:This hybrid-position will perform a range of functions involved primarily supporting walk-in customers at the sales counter and inside and outside sales, as needed. This position is responsible for working closely with Branch Managers in activities including but not limited to product sales, product offerings,...

  • Marketing Coordinator

    5 days ago

    Riverside, California, United States Staffmark Group Full time

    Position Overview:Embarking on a career journey that aligns with your skills and experiences can be a daunting task. Let Staffmark facilitate your transition into a rewarding full-time role with our esteemed partner. We are currently in search of a Marketing Administrator to commence work promptly. If you are ready to elevate your career, continue reading to...

  • Marketing Coordinator

    6 days ago

    Riverside, California, United States Staffmark Group Full time

    OverviewFinding job opportunities that match your skills and interests can be a daunting task. Staffmark is here to assist you in discovering a rewarding full-time position with our esteemed partner company. We are in search of a Marketing Administrator who is ready to embark on a new career journey.Compensation: $26 - $28 per hourWork Schedule: 1st Shift |...

  • Assistant Property Manager

    4 weeks ago

    Riverside, United States A COMMUNITY OF FRIENDS Full time

    Job DescriptionJob DescriptionDescription:SUMMARYUnder the direction of the Director of Property Management, the Assistant Property Manager lives is responsible to assist the Property Manager in all phases of the day-to-day operation of the property. The Assistant Property Manager will help to ensure a stable operation by working with the residential...

  • Branch Structural Engineer

    5 days ago

    Riverside, California, United States Simpson Strong-Tie Full time

    Company OverviewSimpson Strong-Tie stands as a frontrunner in the field of engineered structural connectors, software, and solutions tailored for the construction sector. Our longstanding reputation as a reliable manufacturer and partner is underpinned by our commitment to our clients and workforce.Founded in 1956 by Barc Simpson, we adhere to 9 Principles...

  • Branch Structural Engineer

    5 days ago

    Riverside, California, United States Simpson Strong-Tie Full time

    Company OverviewSimpson Strong-Tie is a prominent name in the field of engineered structural connectors, software, and solutions tailored for the construction industry. Our commitment to quality and integrity has established us as a reliable manufacturer and partner, dedicated to the well-being of our customers and workforce.Founded in 1956 by Barc Simpson,...

  • Half-Time Customer Service Associate II

    1 month ago

    Riverside, United States Mid-Continent Public Library Full time

    Customer Service Associate II - Branch or Department: Customer Experience Salary/ Wage: $17.55 Reports to: Branch Manager. FLSA Status: Overtime Non-Exempt. Supervises: N/ A - Benefits Classification: Half-Time. Work Location: Branch. Job Grade: 2 Ho Customer Service, Associate, Customer Experience, Service, Library, Retail, Materials

  • Account Manager

    3 months ago

    North Riverside, United States Accurate Personnel Full time

    Position reports directly to Assistant Manager/Branch Manager Summary: Recruits, researches, interviews, screens, and refers job candidates for job openings by performing the following duties. Essential Duties and Responsibilities include the following. Develops and carries out recruiting strategies and processes. Interviews and evaluates the candidate's...