Lanai [St. Thomas] | BARTENDER

2 weeks ago

, United States Ballast Hospitality Full time
Job DescriptionJob DescriptionSalary: $4.20/Hour + Tips

LANAI [ST. THOMAS] | BARTENDER

 

NO LATE NIGHTS

AUTOMATIC 20% GRATUITY ON ALL GUEST CHECKS

AVERAGE TIP PERCENTAGE OF 20.5%

TIP POOL ENVIRONMENT

NO CREDIT CARD FEES ON GRATUITIES


OUR EXCITING WORK ENVIRONMENT

Lanai [St. Thomas] is located on the south shore of St. Thomas in beautiful Frenchman’s Bay. Originally opened in 2016 along the shore of Limetree Beach within Limetree Beach Resort, Lanai offers a one of kind location and quintessential Caribbean beachfront dining experience. Lanai offers innovative and refined seafood-forward island fare, and a lively bar program featuring Caribbean-inspired cocktails.  

 

THE OPPORTUNITY

The ideal candidate is a practiced problem solver, maintains a calm demeanor under pressure, persists to get the job done, and enjoys working alongside a large team to improve performance and increase retention.

Lanai bartenders are the representative of the restaurant to guests.  Bartenders are responsible for assembling and serving all beverages while guiding guests through the Lanai experience.  Our bartenders are expected to give service that is knowledgeable, approachable, efficient, energetic, and thoughtful while upholding company standards and values in a busy, fast-paced environment.

 

RESPONSIBILITIES

  • Oversee and guide the guest’s complete dining and bar experience
  • Provide knowledgeable, approachable, efficient, energetic, and thoughtful service at all times.
  • Have full knowledge of food and beverage menu items including the major components of a dish/drink; this may include ingredients and their source, simple descriptions of unfamiliar ingredients, preparation, and/or execution of correct food and beverage service.
  • Adhere to all company service standards and protocols.
  • Responsible and accountable for maintaining the department of health standards of procedure.
  • Responsible and accountable for maintaining all approved beverage recipes to the provided specifications.
  • Responsible and accountable for maintaining all provided standard operating procedures.
  • Uphold Lanai’s standards of quality when assembling alcoholic beverages for guests.
  • Responsibly serve alcoholic beverages.
  • Support team with beverage service to all dining room areas.
  • Confident and correct use of the POS system for order entry and payment processing.
  • Ensure food and beverage arrive at guests quickly and correctly. Confirm guest satisfaction.
  • Maintain the cleanliness of bar tools and bar areas.
  • Ensure guests are charged correctly and receive proof of payment in a timely manner.
  • Communicate respectfully with coworkers at all levels.
  • Engage management for any guest issue or complaint.
  • Stock and prepare bar service-related items.
  • Adhere to grooming and dress code standards.


QUALIFICATIONS

  • Minimum 2 years of bartending experience in a high-volume environment.
  • Strong beverage knowledge and a passion for the service industry.
  • Receptive to constructive criticism and performance feedback.
  • Ability to demonstrate quick thinking and adaptability in a constantly changing environment.
  • Excellent communication and interpersonal skills.
  • Must possess exceptional work ethic, strong attention to detail, and a collaborative attitude.


WHO WE ARE

We believe in living our values, some of which are:

  • Without integrity, all else fails.
  • We believe in the ongoing training and development of our staff, and see it as a worthy investment in the future of the company.
  • Without creativity, there is no innovation.
  • We believe that only a happy and professional staff can give the level of personal service we demand.
  • We believe in providing legendary service – the unique and powerful sort of personal care and attention that our guests tell stories about.
  • We expect to work hard, exude professionalism, and have fun in the workplace - simultaneously.

 

COMPENSATION AND BENEFITS

We offer competitive pay. We encourage our employees to grow and learn and offer many opportunities for personal and career development.

 

EQUAL OPPORTUNITY EMPLOYER

Lanai [St. Thomas] is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

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