PT Customer Service 2p-10pm including Weekends #9011
2 months ago
We are searching for friendly and energetic part-time Front of House (FOH) Team Members to join our Tim Hortons team at 1685 Grand Island Blvd, Grand Island, NY on evening shifts (2pm-10pm) Weekdays & Weekends a Must. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success.
In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills.
Job Description
Hospitality & Customer Service:
- Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
- Ensure coffee and products are always fresh and accurate by following our REV procedures.
- Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
- Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
- Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.
- Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.
- Maintain speed of service targets by working efficiently and meeting customers' needs.
Restaurant Operations:
- Adhere to all operational standards and guidelines for product preparation.
- Prepare all products accurately by following the order monitor.
- Communicate showcase and product needs to ensure availability for customers.
- Regularly monitor and record temperatures of required products.
- Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods.
Policies & Procedures:
- Follow all restaurant policies, procedures, and standards.
- Practice proper hand washing techniques and adhere to sanitation guidelines.
- Complete all sanitation tasks as outlined.
Health & Safety:
- Work in compliance with occupational health and safety legislation.
- Follow safe work practices and procedures.
- Use required personal protective equipment.
- Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.
- Operate equipment and machinery safely to ensure the well-being of everyone.
Qualifications:
- Excellent customer service skills with a friendly and welcoming attitude.
- Ability to work in a fast-paced environment with a sense of urgency.
- Strong communication and interpersonal skills.
- Ability to work on a team and with multiple employees.
- Attention to detail and ability to accurately process orders.
- Willingness to assist with training new employees.
Physical Requirements:
- Frequent reaching and manual dexterity.
- Continuous standing on tiled surfaces.
- Use of headset for order processing at the drive-thru.
- Ability to stand for long periods.
- Frequent walking and occasional lifting of supplies/products.
- Exposure to cold and high heat temperatures.
Other:
- Regular and predictable attendance is an essential function of this job.
- Working with multiple employees, serving & preparing a variety of food and beverages for customers, and interacting directly with customers and other employees is an essential function of this job.
NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed.
Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
-
PT Customer Service 2p-10pm including Weekends
2 weeks ago
Grand Island, United States Clark Holdings Inc. Tim Hortons Full timeWe are searching for friendly and energetic part-time Front of House (FOH) Team Members to join our Tim Hortons team at 1685 Grand Island Blvd, Grand Island, NY on evening shifts (2pm-10pm) Weekdays & Weekends a Must. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing...
-
PT Customer Service 11a-7pm including Weekends #9011
2 months ago
Grand Island, United States Clark Holdings Inc. Tim Hortons Full timeJob DescriptionJob DescriptionWe are searching for friendly and energetic part-time Front of House (FOH) Customer Service Team Members to join our Tim Hortons team at 1685 Grand Island Blvd in Grand Island, NY for the Mid-shift (11am-7pm) including Weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our...
-
PT Customer Service 11a-7pm including Weekends
2 weeks ago
Grand Island, United States Clark Holdings Inc. Tim Hortons Full timeWe are searching for friendly and energetic part-time Front of House (FOH) Customer Service Team Members to join our Tim Hortons team at 1685 Grand Island Blvd in Grand Island, NY for the Mid-shift (11am-7pm) including Weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are...
-
FT Customer Service 8-4pm #9011
2 months ago
Grand Island, United States Clark Holdings Inc. Tim Hortons Full timeJob DescriptionJob DescriptionWe are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 1685 Grand Island Blvd in Grand Island NY on the morning shift (8am-4pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you...
-
PT Customer Service
17 hours ago
Grand Island, United States Clark Holdings Inc. Tim Hortons Full timeWe are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (12:30pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are...
-
PT Customer Service
2 weeks ago
Grand Island, United States Clark Holdings Inc. Tim Hortons Full timeWe are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (12:30pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are...
-
PT Customer Service 3pm-830pm
1 week ago
Grand Island, United States Clark Holdings Inc. Tim Hortons Full timeWe are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (3pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality...
-
Customer Service Representative PT
2 weeks ago
Rock Island, United States Dohrn Transfer Full timeRequisition Number: 07073-DRN Job Title: Customer Service Representative PT City: Rock Island State: IL Pay Scale: All Companies/Regions - Negotiable **Customer Service Representative PT** **Description/Job Summary** ****Dohrn Transfer**** is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our...
-
PT Customer Service 3pm-830pm
2 weeks ago
Grand Island, United States Clark Holdings Inc. Tim Hortons Full timeWe are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (3pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality...
-
PT Overnight 230a-11a, Bakery Team Member #9011
2 months ago
Grand Island, United States Clark Holdings Inc. Tim Hortons Full timeJob DescriptionJob DescriptionWe are searching for friendly and professional part-time Overnight (230am-11am) Team Member to join our Tim Hortons team at 1685 Grand Island Blvd in Grand Island, NY. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter or you are producing quality food items that...
-
Valet Supervisor
2 weeks ago
Grand Rapids, United States Ellis Parking Full timeJob DescriptionJob DescriptionThis is a leadership role with an elevated level of responsibility. The Weekend Supervisor oversees the entire operation on weekends and reports to the Operations Manager. They have oversight of approximately 10 valets at one time, making sure they are providing excellent customer service to every patient or guest entering the...
-
Valet Supervisor
3 weeks ago
Grand Rapids, United States Ellis Parking Full timeJob DescriptionJob DescriptionThis is a leadership role with an elevated level of responsibility. The Weekend Supervisor oversees the entire operation on weekends and reports to the Operations Manager. They have oversight of approximately 10 valets at one time, making sure they are providing excellent customer service to every patient or guest entering the...
-
PT Customer Service 1230-830pm #4755
2 months ago
Grand Island, United States Clark Holdings Inc. Tim Hortons Full timeJob DescriptionJob DescriptionWe are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (12:30pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our...
-
PT Customer Service 3pm-830pm #4755
2 months ago
Grand Island, United States Clark Holdings Inc. Tim Hortons Full timeJob DescriptionJob DescriptionWe are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (3pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests...
-
Grand Island, United States Maguire Automotive Group Full timeJob DescriptionJob DescriptionJob Summary:The Service Manager is responsible for running an efficient and profitable service department. They will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relations, setting, and obtaining sales and profit objectives and maintaining service...
-
Customer Service Associate
3 weeks ago
Grand Island, United States Walgreens Full timeModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers...
-
PT Customer Service Representative
3 weeks ago
Grand Island, United States BH Media Full timeA Customer Service Representative (CSR) with the Grand Island Independent must be friendly, detail-oriented, and passionate about helping customers. A CSR assists subscribers and non-subscribers by answering questions, resolving delivery issues, selling the paper, preventing stops, answering billing related questions and providing online support. This...
-
Warehouse Associate
2 months ago
Grand Prairie, United States Essendant Full time** Immediate Openings! Warehouse Associate (2pm-10pm)** **Job Category****:** Ind Contributor-NonExempt **Requisition Number****:** IMMED013456 Showing 1 location **Job Details** **Description** **Distribution Associate 2 - 2nd shift- 2pm-10pm** **Primary Responsibilities** * Safely perform warehouse functions with the use of Stock Pickers, Reach Trucks,...
-
FBO Operations, Line Service Technician PT
1 month ago
Grand Island, United States TREGO DUGAN AVIATION OF GRAND ISLAND INC Full timeJob DescriptionJob DescriptionEarly morning and late evening hours available for this PT positionJob SummaryThe Line Services Technician position is responsible for providing fuel, oil, hanger and tie down storage, lavatory service, courtesy car transportation, luggage handling and interior and exterior services to customers and other departments. Additional...
-
Customer Service Representative
2 months ago
Grand Prairie, United States HomeServe USA Full time** Customer Service Representative (Weekends)** **Job Category****:** Crawford **Requisition Number****:** CUSTO04033 Showing 1 location **Job Details** **Description** Crawford Services, Inc. is a leading Plumbing and HVAC company in North Texas, and home of the 5-Star Technician. We value honesty, respect, knowledgeability, client-focus, efficiency and are...