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Entry Level Customer Service Assistant
4 months ago
Join Our Team: Entry Level Customer Service Assistant
Are you passionate about providing exceptional customer service and eager to start your career in a dynamic and creative environment? Style Netbox is seeking a dedicated Entry Level Customer Service Assistant to join our team in Jacksonville, FL.
About the Role: As an Entry Level Customer Service Assistant at Style Netbox, you will be the first point of contact for our clients, helping to ensure a positive experience and providing support to our customer service team. Your role will be essential in maintaining client satisfaction and contributing to our overall success.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat with a friendly and professional demeanor.
- Assist customers with product information, order status, and issue resolution.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain and update customer records in our CRM system.
- Collaborate with team members to ensure high-quality customer service.
- Provide feedback on recurring customer issues to help improve processes and service delivery.
Qualifications:
- High school diploma or equivalent; associate's or bachelor's degree in a related field is a plus.
- Strong communication skills, both verbal and written.
- Excellent problem-solving abilities and attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Previous customer service experience is preferred but not required.
Benefits:
- Competitive hourly wage: $21 - $27 per hour.
- Monday to Friday schedule with 8-hour workdays.
- Opportunities for career growth and advancement within a creative and innovative company.
- Collaborative and supportive work environment where your ideas are valued.
- Access to ongoing training and development resources to enhance your skills.
If you're ready to embark on an exciting career in customer service and contribute to the success of our clients, apply now to join Style Netbox as an Entry Level Customer Service Assistant Let's transform brands together. Apply today
Location: Jacksonville, FL Schedule: Monday to Friday, 8-hour workdays Salary: $21 - $27 per hour
