Member Service Representative I

4 months ago


Dayton, United States Universal 1 Credit Union Full time
Job DescriptionJob Description

Universal 1 Credit Union (U1) is a not-for-profit financial institution that exists to create personal, community and financial wellbeing. Our way of life is centered on being Trustworthy, Friendly, and Reliable and our go-to phrase is "Beyond What You Expected".

At U1, Member Service Representatives (MSRs) are responsible for delivering excellent member service, ensuring our members know they are valued. This is done by taking the time to listen to our members, getting to know their financial needs, building trust through transaction accuracy and knowledge, and by making appropriate recommendations of products and services that will help them.

SKILLS AND QUALIFICATIONS

Education/Certification:

  • High school diploma or equivalent.

Experience Required:

  • 1 year of customer service experience is required
  • 6 months of cash handling is preferred
  • Financial institution experience is preferred.

Knowledge/Skills/Abilities:

  • Excellent communication and public relations skills
  • Professional appearance, dress, and attitude
  • Ability to operate related computer applications and business equipment
  • Solid math and cash handling abilities.

WORK ENVIRONMENT/PHYSICAL ACTIVITIES

Work Environment: The work environment described here are representative of those an employee encounters while performing the essential functions of this job. The noise level is usually moderate and typical of those in a typical office.

Physical and Intellectual Demands: The employee will be standing for long periods of time, bending, twisting, and lifting up to 25 pounds on a regular basis. Ability to hear normal conversations, type, pick up small objects, and convey detailed instructions accurately. Average, ordinary, visual acuity necessary to prepare or inspect documents.



  • Dayton, United States Wright-Patt Credit Union Full time

    Member Experience Representative I - Full Time (35 Hours) var a 2 aconfig = a 2 aconfig || {}; a 2 aconfig.onclick = 1; Category. Member Center Network --> Central. Job Location. Dayton, Ohio. Work Type. Standard. Position Type. Full-Time/ Regular. W Representative, Experience, Processing, Banking, Business Services


  • Dayton, United States Bridge Credit Union Full time

    Job DescriptionJob DescriptionMust be willing to travel.Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff, we would not be able to reach our goal of great service! If you are looking to expand your knowledge,...


  • Dayton, United States Salvation Army Full time

    Salvation Army USA - JobID: 11953 [Guest Service] As a Member Services Representative at The Salvation Army, you'll: Serve as the first contact to the people that come to TSA Kroc Center; Be the pivot point for the transfer of information; Represent The Salvation Army to the general public that calls on the phone or walks in the door; Promote the principles...


  • Dayton, Ohio, United States Wright-Patt Credit Union Full time

    Member Experience Representative I Job DescriptionWright Dunbar Member Center is seeking a highly skilled Member Experience Representative I to deliver exceptional service to our members. As a key member of our team, you will be responsible for processing cash and inquiry transactions, providing information about our products and services, and making...


  • Dayton, United States Wright-Patt Credit Union Full time

    Job Description Wright Dunbar Member Center is hiring an MER I. Member Experience Representatives I (MERs) deliver extraordinary service while accurately and efficiently processing a variety of cash and inquiry transactions for members while adhering to applicable policies and procedures. MERs proactively suggest appropriate products and services to help...


  • Dayton, United States Breg, Inc. Full time

    Job DescriptionJob DescriptionAre you looking for an exciting opportunity?We currently have a full-time opening for a Field Service Representative in Dayton, OH. If you are looking for a fast-paced environment where you can make a difference every day, then this is the opportunity for you! The right person to join our team...Demonstrates ownership and...


  • Dayton, United States Planet Fitness OHDE Knapp Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...


  • Dayton, United States The Salvation Army Eastern Territory Full time

    Overview: DEPARTMENT: Worship & Arts REPORTS TO: MSR Manager SUPERVISES: N/A STATUS: Non-Exempt SCHEDULE: Part-Time up to 20-29 hours a week. Current Openings to cover Monday Friday 11 AM to 3:30PM or 3:30 to 8 PM & one Saturday a month 8 AM to 2 PM FUNCTION: This person serves as the first contact to the people that come to TSA Kroc Center. They are the...


  • Dayton, United States Planet Fitness Full time

    Benefits: 401(k) Employee discounts Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing...


  • Dayton, United States Planet Fitness Full time

    Benefits: 401(k) Employee discounts Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing...


  • Dayton, Ohio, United States Techmetals Full time

    Job Title: Customer Support Representative I Objective:The Customer Support Representative I role is designed for individuals who will manage initial order assessments and input data into our internal systems. The CSR I will be proficient in navigating, entering, and modifying information within our proprietary software. All customer Purchase Orders will be...


  • Dayton, United States Techmetals Full time

    Job Role Customer Support Representative I Purpose : The Customer Support Representative I position will be responsible for entry level order review and entry into our internal systems. CSR I will be able to navigate, enter, and edit information within our internal systems package. All of Techmetals' customer Purchase Orders will flow through the Customer...

  • Member Services

    4 months ago


    Dayton, United States Planet Fitness OHDE Knapp Group Full time

    Job DescriptionJob DescriptionThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...


  • Dayton, Ohio, United States Wright-Patt Credit Union Full time

    {"title": "Financial Coach I", "description": "Deliver Exceptional Member ServiceThe Financial Coach I plays a critical role in building strong relationships with members and non-members, encouraging them to choose Wright-Patt Credit Union as their primary financial services provider. This involves proactively identifying and addressing members\u2019...


  • Dayton, Ohio, United States Fifth Third Full time

    Job SummaryFifth Third Bank is seeking a highly motivated and customer-focused Personal Banker I to join our team. As a Personal Banker I, you will be responsible for building strong relationships with customers, identifying their financial needs, and providing tailored solutions to meet those needs.Key ResponsibilitiesUse a consultative approach to...


  • Dayton, Ohio, United States Fifth Third Full time

    Job SummaryFifth Third Bank is seeking a highly motivated and customer-focused Personal Banker I to join our team in Dayton, Ohio. As a Personal Banker I, you will play a key role in building strong relationships with customers and helping them achieve their financial goals.Key ResponsibilitiesUse a consultative approach to understand customers' financial...


  • Dayton, Ohio, United States YMCA of Greater Dayton Full time

    Member Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at the Downtown YMCA in Dayton, OH.Job Summary:The Member Services Representative will be responsible for providing exceptional service to YMCA members and guests at the Member Services Desk. This includes...


  • Dayton, Ohio, United States Grainger Businesses Full time

    Job Title: On-Site Service RepresentativeWe are seeking a highly motivated and detail-oriented On-Site Service Representative to join our team in the Greater Bellefontaine, OH area. As a key member of our team, you will be responsible for managing customer inventory, providing exceptional customer service, and driving account growth through our KeepStock...


  • Dayton, United States gTANGIBLE Corporation Full time

    Job DescriptionJob DescriptiongTANGIBLE Corporation (gTC), www.gtangible.com, is a S corporation and a registered Government contractor that provides services and solutions in:National Security ProgramsProfessional, Administrative, and Management SupportMission and Warfighter SupportWe are a Service Disabled Veteran Owned Small Business (SDVOSB) and the...


  • Dayton, Ohio, United States Wright-Patt Credit Union Full time

    {"title": "Member Experience Representative", "description": "Deliver Exceptional Member ServiceAt Wright-Patt Credit Union, we're seeking a highly skilled Member Experience Representative to join our team. As a key member of our Mad River Member Center, you will be responsible for delivering extraordinary service to our members while accurately and...