Housing Advocate Supervisor

2 months ago

Salt Lake City, United States The Road Home Full time
Job DescriptionJob DescriptionWho We Are

The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.

Job Summary

The Road Home seeks a highly motivated individual who is committed, compassionate, willing to be challenged, and who wants to make a difference in the lives of others. We, at The Road Home, believe that the people we serve deserve our best every day. The Housing Advocate Supervisor will provide leadership and support to front-line shelter staff. They will provide high-quality services to individuals seeking shelter at The Road Home. This position will work as part of a cohesive team of Housing Advocate Supervisors to ensure a safe, supportive, trauma-informed environment

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply

Job title

Housing Advocate Supervisor

Reports to

Housing Advocate Manager

Salary Range 

Grade 7, $20.04

Job Location

Pamela Atkinson Resource Center

EEO Class

First/Mid Level Officials and Managers

FLSA Status

Non-Exempt 

Shift

Day Shift

Key Job Functions

  • Provide direct supervision, guidance and support to 24/7 front-line staff.
  • Work with other shelter Supervisors and the Housing Advocate Manager to provide trauma-informed services to guests in shelter.
  • Assist in maintaining a clean and safe facility for both guests and staff. Identify and communicate building and staff needs to the Director.
  • Identify and share resources provided in the community that may best serve our guest’s needs.
  • Serve as an integral part of The Road Home’s leadership team, providing feedback on staff and guest concerns and workshopping ways to enhance the services provided to guests.
  • Provide staff support and management, and serve as an advocate for individuals experiencing homelessness.
  • Ensure that reporting related to safety is completed accurately.
  • Collaborate closely with other shelter supervisors as well as the Director to ensure that all necessary information about guests is clearly communicated to multiple agency departments as well as to community partners.
  • Run daily shift change meetings with staff. Attend weekly meetings with other shelter Supervisors and the Housing Advocate Manager. Attend other meetings as needed.
  • Hire, train, and manage department staff. Ensure that they are providing high-quality, trauma-informed services.
  • Manage weekly staff schedule. Ensure each shift is adequately staffed to meet shelter licensing requirements. If fewer than minimum required number of staff are in the facility, the Supervisor should be ready to help cover a shift.
  • Review, and approve staff timesheets. Manage other departmental paperwork and administrative reports in a timely manner.
  • Other duties as assigned.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Promoting Best Practice

You Must:

  • Demonstrates awareness and desire to understand diverse populations
  • Ability to contribute to the Agency’s commitment to enhancing awareness and appreciation
  • A willingness to understand that housing first, harm-reduction, and low-barrier access to resources is best practice and essential to our mission at The Road Home.
  • Ability to set and maintain good boundaries, using Trauma-Informed Care as a guideline
  • *Other duties as assigned
  • *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Requirements

Education and Experience
  • Previous experience working with diverse populations required.
  • High School diploma or GED required.
  • Bachelor’s Degree from an accredited college of university preferred.
  • At least one year of direct supervisory experience preferred.

Required Skills and Abilities

  • Strong interpersonal skills and ability to work with diverse populations.
  • Excellent writing and documentation skills.
  • Willing to be a proactive member of a team.
  • Ability to work from a Trauma-Informed Care framework.
  • Familiarity with the Housing First philosophy.
  • Ability to work with community partners.
  • Self-starter and self-directed.
  • Ability to accept direction from Supervisor.
  • Excellent organizational skills and strong computer skills.
  • Demonstrated awareness of and sensitivity to diverse populations. Ability to contribute to the agency’s commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.
  • Must pass a pre-employment background check and drug screen.
Physical and Equipment Requirements
  • Must be able to stand, sit and walk for at least an hour at a time.
  • Must be able to lift at least 25 pounds.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

The Road Home will be requiring all employees to be vaccinated against COVID-19.

Benefits

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.

Come be part of the solution.

We have a robust, reasonably priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

  • Health Care Plan (Medical, Dental & Vision)
  • HSA, FSA, HRA (We reimburse part of your deductible)
  • Retirement Plan (403B with TRH contribution and match)
  • FREE Life Insurance for employees
  • Paid Time Off (Vacation, Sick & 12 Public Holidays)
  • One Floating Holiday Per Year
  • Free Short Term & Long Term Disability
  • Employee Assistance Program
  • Free Training & Development
  • Tuition Assistance for a wide variety of classes

The Road Home is an Equal Opportunity Employer

Diversity, Equity, and Inclusion (DEI) is essential to The Road Home’s mission of helping people experiencing homelessness move back into housing. We know that having a more diverse team makes our organization stronger and leads to better experiences and outcomes for the people in our programs.

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