Customer Success Representative

4 weeks ago


Whittier, United States LA Business Development Firm Full time
Job DescriptionJob Description

The Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a strong sense of motivation and professional demeanor in order to thrive in our firm. Once proficiency is shown consistently from the Customer Success Representative, the opportunity to develop into more of a leading role will be discussed with the Director of Customer Outreach.

Essential Job Responsibilities:

  • Thoroughly track, organize and document all interactions with current consumers and potential new leads ensuring all departments are fully aware and all on track with one another
  • Consistently have contact between current customers and potential new leads in order to meet the membership requirements of the firm
  • Research and problem solve client issues by networking with other Customer Success Representatives who have seen success within the realm of the issue you are having
  • Attend additional training sessions and seminars provided by the firm to achieve a higher level of success
  • Build valuable relationships with clients to ensure the satisfaction of the clients brand line

Preferred Qualifications:

  • Bachelor’s Degree is preferred, however, can be replaced with 1-3 years of customer service experience 
  • Must have highly developed communication skills (written and verbal), interpersonal, problem-solving and customer service skills
  • Must be able to work a full-time schedule for this particular role 
  • Demonstrated consistency in achieving and exceeding goals a and strong customer orientation



#LI-Onsite

Powered by JazzHR

rCYGSRU8pV



  • Whittier, United States LA Business Development Firm Full time

    We are a fast-paced, entrepreneurial firm specializing in customer acquisition and field sales strategies. We are experiencing an upswing in growth as we look to launch a new direct marketing campaign for a multinational food and beverage conglomerate. In today's economy, consumers look for ease, accessibility, and the business to come to them. Our mission...


  • Whittier, United States AKN Communications Full time

    Job DescriptionJob DescriptionOur team is hiring for an Entry Level Customer Support position. Candidates for this role must possess integrity, character, and exemplary ambition for success. The Customer Service Representative position is considered entry-level, meaning thorough training is provided. We have a strict organic growth policy that provides all...


  • Whittier, United States H&S Energy Products Full time

     BASIC PURPOSE:  Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company’s day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service. The Customer Service Representative is responsible for...


  • Whittier, California, United States The Joint Chiropractic Full time

    Job DescriptionWe are seeking a highly motivated and goal-oriented individual to join our team as a Customer Service Representative at The Joint Chiropractic. As a key member of our team, you will be responsible for providing exceptional customer service to our patients and members, while also driving sales and marketing efforts to grow our business.Key...


  • Whittier, United States Circle K Full time

    Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible...


  • Whittier, United States Marathon HVAC Service, Inc Full time

    Do you enjoy building relationships with clients? Can you put others at ease in stressful situations? If so, Marathon HVAC Services is on the hunt for a part-time or full-time Plumbing Team Customer Service Representative. We are looking for a dedicated individual to join us in our Colton, CA office for training with the ability to work remotely once...


  • Whittier, United States Marathon HVAC Service, Inc Full time

    Do you enjoy building relationships with clients? Can you put others at ease in stressful situations? If so, Marathon HVAC Services is on the hunt for a part-time or full-time Plumbing Team Customer Service Representative. We are looking for a dedicated individual to join us in our Colton, CA office for training with the ability to work remotely once...


  • Whittier, United States Marathon HVAC Service, Inc Full time

    Job DescriptionJob DescriptionDo you enjoy building relationships with clients? Can you put others at ease in stressful situations? If so, Marathon HVAC Services is on the hunt for a part-time or full-time Plumbing Team Customer Service Representative. We are looking for a dedicated individual to join us in our Colton, CA office for training with the ability...


  • Whittier, United States Marathon HVAC Service, Inc Full time

    Do you enjoy building relationships with clients? Can you put others at ease in stressful situations? If so, Marathon HVAC Services is on the hunt for a part-time or full-time Plumbing Team Customer Service Representative. We are looking for a dedicated individual to join us in our Colton, CA office for training with the ability to work remotely once...


  • Whittier, California, United States NIGHTSEA INC Full time

    Job SummaryWe are seeking an experienced Customer Service Representative to join our team at NIGHTSEA INC. As a key member of our customer support team, you will play a vital role in ensuring our clients receive exceptional service and support.Key ResponsibilitiesRespond to client inquiries and resolve issues in a timely and professional mannerCollect and...


  • Whittier, United States AZM Group Full time

    Job DescriptionJob DescriptionWe are seeking a candidate with a background in customer service to join our team in our brand new department! We are looking to add 4-5 new consultants on our team. You will be responsible for helping customers directly by providing product and service information and resolving any issues that may arise. We campaign for over...


  • Whittier, United States Sanitation Districts of Los Angeles County Full time

    The major job duties are listed below. For a complete list, please see the job description. Under the general direction of a lead in the Revenue Collection Group, the incumbent:Performs technical processing and review of connection fee applications. Customer Service, Customer Service Representative, Representative, Office Assistant, Retail, Program


  • Whittier, United States 5 Star Staffing Solutions Full time

    Job DescriptionJob DescriptionWe're currently recruiting a Customer Service Representative for one of our fast-growing, nationwide clients with nearly 50 years of excellence. This company boasts an amazing culture and offers a generous benefits package. If you're interested in learning more about this fantastic opportunity, please apply with your...


  • Whittier, California, United States American Automobile Association Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Service Specialist. As a key member of our branch network, you will be responsible for delivering exceptional service to our members, providing them with a positive and memorable experience.Key ResponsibilitiesProvide excellent customer service to...


  • Whittier, United States FASTSIGNS #69908 Full time

    Job DescriptionJob DescriptionFASTSIGNS #69908 is hiring for a Customer Service Representative to join our team!Benefits/Perks:Competitive PayPaid Vacation and HolidaysPerformance BonusOngoing Training OpportunitiesA Successful FASTSIGNS Inside Sales Representative Will:Be the initial contact with current as well as prospective customers in our FASTSIGNS...


  • Whittier, United States FASTSIGNS #69908 Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryFree uniformsTraining & development FASTSIGNS #69908 is hiring for a Customer Service Representative to join our team!Benefits/Perks:Competitive PayPaid Vacation and HolidaysPerformance BonusOngoing Training OpportunitiesA Successful FASTSIGNS Inside Sales Representative Will:Be the initial contact...


  • Whittier, United States Home Organizers, Inc. Full time

    Job DescriptionJob DescriptionAre you a people person, do you enjoy speaking with people, making a difference every day and working in a fast and fun paced environment then Home Organizers is where you want to be. Home Organizers is a premier company in the home organizing business. We have over 30 successful years in beautiful custom storage products to...


  • Whittier, California, United States Buffalo Wild Wings Full time

    Unlock Your Potential at Buffalo Wild WingsWe're not just a restaurant, we're a team of passionate individuals who are dedicated to delivering exceptional experiences to our guests. As a Cashier at Buffalo Wild Wings, you'll play a vital role in creating memorable moments for our customers.Key Responsibilities:Welcome guests with a smile and provide...


  • Whittier, California, United States FASTSIGNS #69908 Full time

    INSIDE SALES REPRESENTATIVEBenefits/Perks:Attractive CompensationPaid Time Off and HolidaysPerformance IncentivesContinuous Learning OpportunitiesKey Responsibilities:Serve as the primary point of contact for existing and potential clientsGenerate quotes, manage work orders, and ensure prompt delivery of servicesEngage in team discussions and implement...

  • Office Representative

    3 weeks ago


    Whittier, United States Nena Soto - State Farm Agent Full time $45,000

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Office Representative - State Farm Agent Team Member with Nena Soto - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their...