Seasonal Store Manager
1 month ago
Ski ‘N See Ski/Snowboard shops are a locally owned and operated company that have been serving the Utah ski and snowboard community since 1987. Our Store Managers enjoy a fast-paced environment, while building customer loyalty and trust by providing exemplary customer experience, maintaining a highly competent staff, and overseeing the daily operations of a store. You will be accountable for managing/coaching staff, maximizing sales, balancing inventory, and operating the store at the company standards.
Store Manager Duties:
- Train and support your Prostaff on customer service standards, operating procedures, and selling techniques.
- Monitor, coach, and motivate your Prostaff to meet daily operational and revenue goals.
- Create store work schedules to properly staff stores while staying within payroll budgets.
- Maintain store appearance conditions, operating equipment, and merchandising standards.
- Collaborate and cooperate with managers
- Support the online store by managing the picking of sold inventory daily.
Store Manager Standards:
- Store must meet or exceed its seasonal Net Promoter Score goal for customer service.
- Store must meet or exceeds the average # of items in the cart goal.
- Store must meet or exceeds its weekly revenue goals.
- Stores are staffed appropriately and meet or exceed payroll efficiency goals.
- Standards are maintained in the store continually and consistently.
- Interpret and utilize data provided to make real time adjustments to meet goals.
- Attendance at monthly meetings with all store managers and weekly meetings with Operations Manager
Qualifications:
- 2+ Years Industry or Related Experience
- Proven Leadership and Motivational Skills
- Demonstrate Strong Organizational Skills
- Ability to effectively translate Vision into Results
- Entrepreneurial Aptitude
- Ability to work weekend, evenings, and holidays.
Benefits:
- $22-$25 hour
- Hourly Rate Pay based on experience
- PLUS
- Monthly Performance Bonuses
- Ski Pass Privilege Program
- Pro Deals - Huge Gear discounts
Ski ‘N See is committed to building customer loyalty and trust amongst all skiers and snowboarders by providing exemplary customer service, offering quality products at fair prices, and maintaining the most competent staff.
This all culminates to enhance the customer’s experience while making memories on the mountain.
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