Customer Service Associate

4 weeks ago


Roanoke, United States Hat Creek Burger Company Full time
Job DescriptionJob DescriptionWhy You'll Love This Customer Service Associate Job

Does a job where you could bring satisfaction and happiness to people every day by providing great food and customer engagement sound like a job you would enjoy? Are you positive, detail-oriented, and can effectively multitask in a fast-paced environment? If you enjoy interacting with others, are trustworthy, and always committed to giving your best, Hat Creek Burger Company is interested in you for our Customer Service Associate role in Roanoke, TX 

As the face of Hat Creek, you will be expected to provide outstanding customer service to all customers. You will be responsible for greeting customers with enthusiasm, walking them through the order-taking process, ensuring the order is taken accurately, and meeting any other customer needs that arise. Customer Service Associate also are responsible for bussing, cleaning, and maintaining the dining area.

Benefits That Set Us Apart:
  • Employee Meal Discounts
  • Medical Benefits – 30+ average hours/week
  • Culture & Referral Bonuses
  • Family Meal Allowance Card
  • Paid Time Off
Join an Award-Winning Team:
Proudly recognized by The Austin American Statesman as a Top Place to Work for four years and counting

For a fun and rewarding job with a family-centered business that has provided the backdrop for good food, good friends, and good fun in the Austin area since 2008, apply for Hat Creek's Customer Service Associate position today

*Benefits are dependent on employee eligibilityResponsibilities
  • Greet every customer, following Hat Creek Customer Service Associate best practices
  • Accurately take customer orders on Point of Sale machine
  • Provide excellent customer service
  • Ensure front-of-house is clean and maintained
  • Proper cash handling and register responsibilities
  • Completion of checklists
  • Provide excellent customer service
  • Some coaching/training of new hires
Required Skills
  • Commitment to Hat Creek's culture and mission
  • Integrity with cash handling
  • Great work ethic; punctuality
  • Positive attitude and friendly personality

Hat Creek-Cashier

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