Resident District Manager
2 weeks ago
We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 1,400 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by a different restaurant that comes onsite and serves fresh lunch from their chef’s unique menu. Now with over 30 million meals sold, Fooda operates in over 20 major US cities and plans for continued expansion. Eight out of ten employees believe Fooda is one of their company’s top perks.
Position Overview:
The Multi-Unit General Manager position is critical to the success of one of Fooda’s largest enterprise clients. The main responsibilities of this role are two-fold: building and maintaining the relationship with Fooda’s client and management of daily food service operations in terms of People, Sales, and Profit with n a multi-unit loction
The ideal candidate for this role is one with at least five years of management experience (preferably at a legacy food provider) and proven success of owning client relationships.
This role will report directly to the Regional Manager and will also receive direction from the key client contacts.
The assigned client site for this role currently offers service seven days a week.
What You Will Be Responsible For:
Client Management:
- Develop and maintain relationships with client contacts ensuring best practices are being met
- Communicate with clients on a consistent basis as it relates to site performance and identify areas of growth or improvement
- Proactively identify and manage any challenges or issues to address customer concerns or issues
- Lead quarterly Business Reviews to enhance the relationship with client to ensure both long term and short term customer success
- Communicate and collaborate with client contacts regarding Fooda’s objectives and ensure our standards of excellence are being met across each location.
- Lead and manage daily operations of a multi-unit, campus type food service location to ensure the “Best in Class Service Experience” of Fooda is consistently offered to all customers
- Serve as the leader and manager for a staff of at least ten direct reports (both exempt and non-exempt status) with minimum revenues of 10 million
- Maintain a consistent presence across each location to ensure standards are being met
- Create and execute schedule for direct reports aligning to client needs for a seven-day operation
- Ensure all direct reports have updated and proper foodservice certifications
- Confirm client and employee safety regulations are being met on a daily basis
- Ensure all the units comply with government and agency standards, including but not limited to those relating to safety and health aligning to local and state requirements
- Manage annual assigned budget and maintain costs as it relates to all operations required for the account.
- Complete required reports including inventory, cash reports, etc.
- Conduct inventory management to align with P&L accountability
- Oversee weekly accounting responsibilities and accurate entry into internal Fooda systems
- Serve as the main contact internally for Fooda’s Accounting department for all accounting related questions or inquiries for the site location
- At least 5-8 years of multi-unit management experience (preferably with a legacy food provider)
- Proven track record of building and maintaining client relationships
- Ability to communicate effectively with both Leaders (including C-Level) and team members
- Excellent communication skills with a proven ability to lead by example in effectively communicating with multiple levels of employees
- Strong project management skills and ability to effectively manage multiple tasks and deadlines
- Demonstrated success of hiring, training and retaining team members
- Ability to analyze and report on a P&L
- Willingness to work in a seven day a week operation
- Proficient in Microsoft Suite (Outlook, Excel, Word) and Apple Applications
What We’ll Hook You Up With:
- Competitive market salary, annual bonus, and stock options based on experience
- Comprehensive health, dental and vision insurance plans
- 401k retirement plan with company match
- Paid maternity and parental leave benefits
- Flexible spending accounts
- Company-issued laptop
- Daily subsidized lunch program (ours)
- A fulfilling, challenging adventure of a work experience
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